LVH - Las Vegas Hotel and Casino (formerly Las Vegas Hilton)

Rooms were clean, shower had low water pressure, in room coffee and water bottle was $4 each, no thanks.i thought i would use their onsite gym to my surprise they charged $20 to use their equipment? No thanks, on the plus side their was an outside running track that circles the hotel property, no charge..overall it was ok nothing to write home about..

When we arrived in our Premium room the toilet was stopped up. We called housekeeping who did send a maintenance man promptly. My husband wiped spillage with a towel and put on floor for housekeeping the next day. The next day housekeeping did not pick up the dirty towel, did not refresh soap or lotion. The third day housekeeping did not clean at all. When I complained to the hotel manager, she sounded apologetic but said she could only provide us amenities we were not interest in since it was our last night, such as free internet, free buffet, etc. She did provide $20 for their Coffee shop to be used as we checked out. Very disappointing. Considering this experience, we are not likely to make hotel reservations through a travel engine again.

It was a decent hotel, the room was mediocre, horrible shower head/water pressure/temp control. Otherwise it was ok.

Hotel was nice - quite location nice bed,,close access to Monorail if you want to use that. We did not have an in-room coffee maker until the last night and then there was a charge of $4.00 if you used the cup with the coffee sealed in it. Needless to say I did not use one - too much $ for a simple cup of coffee !

“WHEN IT WAS HILTON YEARS AGO IT WAS MUCH MUCH BETTER...ITS UP FOR SALE...SAVE YOUR MONEY” Reviewed May 19, 2013 NEW WHEN IT WAS HILTON YEARS AGO IT WAS MUCH MUCH BETTER...ITS UP FOR SALE...SAVE YOUR MONEY Well save your money...As I was at the desk there were two people in front of me were changing rooms due to issues with their rooms. I brought this to the GM and also wrote a letter. No one contacted me back. OK then..just so you don't experience the same.....heres my review....maintenance and housekeeping issues are present all over the hotel. Some of the employees seem to be rude to guests Ir$$e in the club floor Sh@#la at the front Desk both should be working at a post office. The hotel seems to be a fragment of the Hilton. Dead on M-T-W so if I was spending modest I would get a better value elsewhere. The hotel overall is VERY dirty, public areas such as elevators haven't been clean in years. I had to change rooms myself because the tub was black and mildewed in the bathroom, drain stopped up. The only good thing is the beds they are comfortable...but make sure you have your Resort Key when entering the club room...despite signing in.... I was interrogated by the gal this morning. She made it clear not to move till she validates the list. Moving on to reservations department - had to change a folio name on our company block ...had to remind agent three times spelling of the name of Jason ....finally I asked her to write the name down..needless to say ad to get a manager to complete transaction. I would stay away until another chain buys it and changes out the entitled employees. Not all employees, there are some really nice ones but some of the upper services you experience entitlement. Like take it or leave it ...I have worked here for years...you on the other hand guest are only here for a short while...so don't mess with me....No hospitality message here I will in the future if we are at a convention book the Spring Hill suites across the street. (Marriott) if you need to be in the convention.. I almost forgot a few more items They did not deliver laundry it went to the wrong room. At $15 per shirt you would think you would not have to chase down your laundry-- arrived 9 pm. oh yeah union rates at convention ridiculous - to unload two boxes from a truck it was $700.00 - they would not let us unload our own we are a heavy truck equipment dealer?? SAVE YOUR COMPANIES MONEY - Good service and a clean hotel would negate rates but if you are going to have unclean room and poor service - there are plenty of other choices out there. UPDATE - HOTEL IS IN RECEIVERSHIP / 50% OF THE STAFF ARE THERE and are not happy about the cuts - they are trying to sell so you may not get the best service ...SAVE YOUR money........................... Federal Express sends you a package you will pay $5-50 just because they received it there BREAKFAST for FOUR $65.00 and it was basic eggs etc.. we have checked out ....

we stayed comfortable, everything clean, convenient parking. This is the second time we stay in this hotel.

Convenient location if you are staying there due to a conference. Room was just ok. The painter missed some areas on the ceiling, the closet door fell off the track and the shower water pressure was extremely low and had a constant drip when off.

Awesome! We had a great time in this hotel. The service was great, the food was delicious, and the employees were very friendly. The hotel was very clean, and it had many shops.

Friendly and helpful staff. Great location for convention center and monorail. Good value despite the worn condition.

Our stay at the hotel was great, the room was nice and clean and we had a great view. The hotel was very close to the strip so it was easy to get around to the Las Vegas strip. I would definitely stay at this hotel again.