We arrived late after a day of traveling to find that the hotel was unable to find our reservations for over 45 minutes. When the hotel staff finally found it she was rude to us and never once made up for the inconvenience. We then went to our
room, which was old and shady. There were disgusting spots on the wall and the bed might have been made entirely out of wood, it was increadibly uncomfortable. The hotel staff did NOT obey our "Please do not disturb" sign. The hotel is located in a run down area, far from anything else on the strip. We ended up leaving after two nights even though we were booked for 5. The hotel and website we booked our package through were nice enough to reimburse us for 2 of the nights.
THIS WAS THE WORST VACATION I'VE EVER HAD. THE PRICE OF THE HOTEL WASN'T MADE CLEAR. I ENDED UP PAYING ABOUT $100 MORE THAN EXPECTED. THE STAFF WAS EXTREMELY UNFRIENDLY AND UNHELPFUL. BECAUSE OF MY EXPERIENCE AT CIRCUS CIRCUS, I HONESTLY DON'T
KNOW IF I'LL EVER COME BACK TO VEGAS AGAIN.
Booked two non-smoking rooms. One for adults and one for kids. After checked in entered rooms and both smelled like smoking room. Request for different room but not provided. Request to cancel the reservation they said they cannot since we have
purchased through cheapticket and ask us to call cheapticket to cnacel. While calling the number provided by cheap ticket it goes to circus circus reservation voice message. I had to stay in same smoking room with both of my kids having asthma problem. Very bad experience
First of all I thought the place was a dump. I had been their years ago with my family and really enjoyed it! This time I couldn't wait to leave. I will say the valet and bell service gentleman where fantastic! I will never stay their again.
first, i selected 1 king bed and i found 2 queen beds.
in the second day i received a visit of two officials of the hotel that ask me an id because in their systems appears that the room is available. not record of the reservation. i went to the
front desk and she only say apologize for the situation and give me two tickets for dinner 2 for 1 that i never use.
in the fourth day when i go to the room the window is totally open, in the floor 29 and the room isn't clean. i asked to the housekeeper and she called the front desk and tell about the situation. i wait 15 minutes for an official and never come.
The room was not ready when we checked in. Bed sheets is on the floor. No microwave, no coffee maker, old bed, old tv etc. Add 20 more dollars per night and you can get a great room from other newer hotels like southpoint.
This hotel is great if you want to bring your children to Las Vegas and get a cheap room and have your kids entertained for free. We don't have kids.Circus Circus is like a Day care for kids. Everywhere you go ...including the pool ..is packed
with little kids.I've never seen so many little kids in my life. The hotel is just jammed with people coming and going with their little kids. It takes so much time to walk around them or to get an elavator . If you don't have kids and don't like walking through a crowd of people and waiting forever for an elavator ....stay away from Circus Circus !
The rooms stunk, there was rubbish left in the room, the hallway was dirty. The lifts need maintenance. The buffet had food all over the floor for the entire time we had dinner. Needless to say we didn't go back. Overall I have stayed in 2 star to
5 star and circus circus is exactly that. A circus, it's the worst place I have ever stayed at in 4 different countries.
Hotel features (5 = best, 1 = worst):
Don't stay at circus circus, especially when you book with cheap tickets because I tried to cancel due to how disgusting the whole place is and they say that's fine but we can't refund your money because you booked with a third party. Makes it all too hard I would not use cheap tickets again. It totally ruined my families experience of Las Vegas.