Sunset Station

We were pleasantly surprised by the appearance and ammenities provided by this hotel. The buffet was more than we expected as was the size of the room which was very well appointed.

The location is great as we golf daily and many courses are close. The buffett is a great value, the slots lots of fun with old and new games, and only pennies so one can play for a while. The bedrooms are ok but the bathrooms are looking very shabby. Mould around the tubs, tubs looking grimy, funky shower heads and problems with getting hot water in shower/tub as well as sink. When the plumber arrived to resolve the hot water issue, we were told that we had to let the hot water run for quite a while. We tried this ploy but the water never really got hot. The wallpaper is peeling off the walls and I really hate those plastic wrapped plastic cups! Also, their business center charges for everything, wi-fi is not free and their internet fee is $10 for 24 hours. This was our second stay at this hotel but I doubt we will stay here again due to the yucky bathrooms and lack of hot water.

I have stayed at this place many times before over the past 20 years. But never again. The one thing I must have when I stay somewhere is a smoke free room. I not only requested a non smoking room but I also called the hotel to make sure it would not be a problem. I get to the hotel and only rooms available are smoking rooms. They freaking reeked of smoke. People at the front desk didn't care. They just sent someone to spray an air freshener in the room. Only made it worse. Never again for this guy. Really not the same friendly service as it used to be.

GREAT PLACE TO STAY. WE LOVE THE HENDERSON AREA AND THIS HOTEL IS SO CLOSE TO SHOPPING, RESTAURANTS. WE ALSO ENJOYED THE PRIVACY WE ENCOUNTERED AS WE CAME AND WENT. HOTEL STAFF WAS VERY FRIENDLY & ACCOMMODATING.

The room was clean and had everything we needed. We are not gamblers so the casino and fancy restaurant were not important to us. What will keep me from staying in this place is the unfriendliness of the staff and the deceptive practice of advertising a good room price and then adding on an amenity fee that added another 50% to the overall room cost. The check-in clerk assured us that the internet usage fee would be waived. What he didn't tell us was that the internet fee would be covered by the so-called amenity fee. We didn't find this out until we checked out. The check-out clerk was not at all friendly when we protested. It may not work but I will dispute this additional fee with my credit card company.

Really friendly, very clean. I wish there was a fridge in the room but I'll bet that's standard for Las Vegas, especially in the casinos where they want you to spend. Loved the buffet, which is cheaper if you sign up for their gambling program. The gambling promotion is a joke. I didn't like how far the hotel elevators were from all the action. I was surprised and that weird long hallway with promotions and bad art seemed a waste of space. However, all in all it was a great deal and the room was clean and comfortable. I would recommend it. Also, I love that the interior is a tribute to the Spanish architect Gaudi.

This was our second time staying at the Sunset Station in Henderson. We like the location....close to Costco and the Galleria Mall....away from the busy Vegas strip. We ate at the Sunset Station Cafe and it was very good...prime rib dinner for $9.95. The Feast buffet is also good. Our room was very clean and nice. The only problem was the bathtub drained very slowly....we only stayed one night & left early in the morning so did not advise the hotel. We felt the $14.99 (with tax $16.94) hotel amenity fee was a bit steep...we did not have use of the pool it was closed, did not use the fitness center, nor the internet. However, we will stay again at the Sunset Station. Eagle, Idaho residents

I stay there for 1 night on jan/2012 and trust me you dont want to be there more than that. At the check in they told us that our rooms were Non Smoking rooms like we previously booked it, but when we enter to the rooms especially mine the odor was heavy. When I got back to the front desk to request a change of room they told me that the hotel was Overbooked!!! and they were no more rooms left!!! They offer me an air purifier but I had to stay out of the room for an hour at 11o'clock in the night and I had to get up at 4am for my flight. When I asked the guy that left our luggage if the 4th floor was non smoking he said NO (A non smoking room in a smoking floor doesnt make sense, Right?) To resume I slept with one of my coats in my face all night. Trust me I would rather pay a little more to be on the Strip for an odorless and cleaner room!!!!

Our room (1109) was deemed non-smoking, but I could smell cigarette smoke in the hallway and through the air vents. My allergies were really protesting the exposure.

Excellent staff and if you ask nicely they might just upgrade you to a mini-suite!