$75 Avg/night
Rate based on Check-in: Feb 19, 2015 Check-out: Feb 22, 2015

Luxx Hotel

4 stars
105 East Marcy, Santa Fe, NM 87501
Hotel Overview
Reviewer score
3.6
out of 5
69 reviews
Great for any age

Mike checked us in, help us locate the parking garage which was just next door and continued... See full review

  • Dixie P.
  • Jan 5, 2015
Awesome Luxxury

Second time staying in the Luxx Hotel, we love it, close to the square, gelato shop in the front,... See full review

  • Justin R.
  • Dec 29, 2014
Luxx Boutique Hotel is a hip and stylish property located in historic downtown Santa Fe. An abundance of diverse award winning restaurants are moments away. Our perfect location has easy access to art galleries, museums, convention center, designer shopping and Canyon Road. Each room has a unique atmosphere with local artwork, eco-friendly interior design and locally made organic spa products. Techno savvy travelers will appreciate Google TV with Netflix, Flatscreen HDTV's, and Blu-Ray DVD players. Enjoy an outdoor hot tub in a relaxed patio environment. Airport shuttle drop-off and pick-up.

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Luxx Hotel Rooms

Queen Room
One Pillow Top Queen Bed, Custom Tilework, Google TV with Netflix, WiFi, Desk, Local Art, HDTV/Blu-Ray Dvd Player, kitchette (fridge/freezer, microwave, Convection oven, coffee maker)
King Room
One Pillow Top King Bed, Custom Tilework, Google TV with Netflix, WiFi, Desk, Local Art, HDTV/Blu-Ray Dvd Player, Kitchenette (fridge/freezer, microwave, Convection oven, coffee maker)
Two Room Suite
One Pillow Top King Bed (Optional Queen Bed, Two Twin Beds, or Living Room Area) Custom Tilework, Google TV with Netflix, WiFi, Desk, Local Art, HDTV/Blu-Ray Dvd Player, Kitchenette (fridge/freezer, microwave, Convection oven, coffee maker)

Amenities

  • Free internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Activities
Spa
Dining
Restaurant
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Ramp access to buildings

Hotel Policies

Check-in:
0300
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (69)

Ratings and reviews for Luxx Hotel

Overall score

3.6 / 5
5.01.0
69 out of 69
Amenities:
3.4
Cleanliness:
4.1
Hotel staff:
3.6
Comfort:
3.9
Location:
4.6
Value:
3.7

70% would recommend to a friend.

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Review of Luxx Hotel

Reviewer score

1
5.01.0
Ed Wootton
Business
Santa Fe New Mexico
Jun 17, 2013

Terriblile Experience

# $25.00 a night parking or staff said we could find a spot to park on the street & feed the meter. #People next door & outside our room talking till 3 a.m. Rooms were paper thin. #Hot Tub did not work. #TV did not work #Office only open maybe 8 hours a day. Good luck finding someone. #Small Small room. Hardly room to park a suitcase. I would never recommend this hotel. Bad Choice. GOOD LUXX. BAD LUXX.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Luxx Hotel

Reviewer score

3
5.01.0
Octoeight
Business
Orlando, Florida
May 21, 2013

Nice place in downtown Santa Fe

Luxx Hotel is in a remodeled old building in downtown Santa Fe, less than two blocks from the Plaza. The WIFI was free, the bed comfortable and the room clean. The hotel does not have its own dinning room but there is a Japanese food restaurant and a coffee/ice cream shop in the same building. On the other hand, there are plenty of restaurants within a few minutes walk. The hotel does not have any parking of its own. To unload the car you have to trespass in the parking lot of the building behind the hotel. There is an exorbitantly expensive parking garage next to the hotel that is open for only part of each day. Otherwise you have to park on the street either at a metered space or at a free space, if you can find one, several blocks away from the hotel. Due to the parking situation I would not stay here again and cannot recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Luxx Hotel

Reviewer score

1
5.01.0
Disappointed Visit
Business
Kansas 2013
Jan 9, 2013

Kansas traveling couple

This is not a hotel. It is a set of rooms. Entrance and exit are terribly difficutl to manage. No hotel staff available. Too dark. Man checking us in could not see the keyboard. Said we would have a hot tub. Did not have one. This hotel owner is an artist. He needs to find someone knowledgeable to manage his so called hotel efficiently. Would never recommend staying at the LUXX.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Review of Luxx Hotel

Reviewer score

1
5.01.0
Disappointed Visit
Business
Kansas 2013
Jan 7, 2013

Not Worth it

The Luxx is highly overrated on the site. It should not be continued. The doors and finding your way into the hotel is the first challenging part. It was a Hotel California feeling. "We may never get to leave." The hotel is not a hotel. It may have some appeal to a few, but most people reviewed this hotel with the same feeling I had. Wish I had been at home booking and had time to read reviews. I would not have booked. They have reviews since April of 2012 with the same complaints. Our stay was January 2013. Get these issues fixed. Staff completely unavailable, parking in garage continues to give guests problems. The TV is difficult to use and there are no directions. The place is way too dark. Put some lights in. The man checking us in could not even see the keyboard. This place is an artsy tartsy joke. Be an artist and get someone efficient to run your rooms. It is rooms not a hotel. Would have liked to have left after my husband could not get back into the place from the garage. Close your doors and work out your problems.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Review of Luxx Hotel

Reviewer score

4
5.01.0
Jim Short Nickname
Business
Trinidad, CO
Dec 30, 2012

Santa Fe getaway

Everything was just fine. We don't go to Santa Fe to spend a lot of time in the hotel room, but one important factor was the location near the Square. This hotel was perfect for that. You have to pay extra for parking, but that wasn't too big of a deal.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Luxx Hotel

Reviewer score

2
5.01.0
Inspector Taz
Business
Pampa, Texas
Dec 28, 2012

Christmas Getaway

Room size was tiny for it being a so called "Suite". A kitchenette is more than a small refrigerator and a small microvave. Dark. Staff not helpfull on resturants. Staff was nice though and very friendly. I would not recommend this place to my parents or a friend for sure

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Extremely pricey on everything possible at the Plaza

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Review of Luxx Hotel

Reviewer score

4
5.01.0
Lettygirl
Business
Albuquerque, NM
Dec 11, 2012

Nice hotel by the plaza.

Very strange experience. Loved the location, & price was great for being right by the plaza. The room was clean, but when we got there, there was no staff. The manager's "friend" called him on the phone & he let us into our room! It's almost a self-serve hotel w/staff being absent a big part of the time. Never got the tv to work. We had to let a woman out of the hotel parking structure because there was no one from the staff around for her to check out & she could not get into the parking structure. Strange experience. The gym room is shared with a kitchen; that wasn't good. Although, would probably stay again if we needed to be by the plaza and we now know what to expect.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Luxx Hotel

Reviewer score

4
5.01.0
Jrocket
Business
NYC
Nov 2, 2012

# 8

So I love this hotel the location couldn't get any better and the price through the actual hotel can often better than that found online if you end up extending your visit. The room # 8 was really so. Much more than what you would expect to get. The king size bed very comfy flat screen tv with tv Internet free wifi mini fridge and microwave and this particular room best location to crawl through the big bay window to the hotel hot tub or to sit at the quaint table outside your room to enjoy a drink or cigarette I will revisit often

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Luxx Hotel

Reviewer score

1
5.01.0
Sandy super grandma
Business
Santa Fe, New Mexico
Oct 19, 2012

Never go to this hotel again

It is dark and dingy. We were suppose to have a King suite. It was one DARK room. They weren't full so they changed our room. Also Santa Fe gets hot in the summer. There is NO air conitioning. Not all the bedrooms even have windows. You could roast in the rooms. Fortunately for us, the weather in the evening cooled off and the air conitioning wasn't needed. They did have overhead fans, but when it is hot the fans don't do it. The only positive note is the location, which is great.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
2
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Review of Luxx Hotel

Reviewer score

3
5.01.0
Allenman
Business
Dallas, TX
Oct 8, 2012

So so apartment like hotel

This hotel is more of an apartment buried within a larger establishment with onsite restaurants. The quality is lacking for the price level. It feels like paint and plaster were slopped on. Quality of beds was low. Housekeeping was not consistent. Doors and walls are thin although at night the hotel was quiet. Room size was not as advertised -- hotel said it was due to upgrade which was never made clear until questioned. Would not agree that a smaller room is an upgrade.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

This location is prime for a quick walk to just about any of the best restaurants in town.

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