Inn and Spa at Loretto - Destination Hotels & Resorts

This was a beautiful hotel to stay at. Rooms were very clean and comfortable. The staff was helpful and friendly. We booked our reservations on line and there was no mention of extra fees. Upon check in we were charged a daily valet/parking fee, and upon check out we were charged a daily service fee that we were told was for cleaning and internet charges. Very expensive when the extra fees are included

We found the hotel was just as pictured!! The room was perfect, the bed was so very comfortable and the view of the church from our window was picturesque. The location was great for walking to just about everything!

This hotel valet is expensive and there was always mix ups for people with cars, but the location was great, restaurant was amazing and staff in the restarant were friendly, we had our anniversary here and they were very accomodating and made it very special. Rooms are small and dark, balcony was small and always dusty or dirty so did not utilize. Hotel is very lovely all in all. Staff could be more friendly but concierge was great and knowledgable.

The inn and spa are not just in the heart of the plaza... they are part of the plaza and are connected to the chapel which is a must see while you are there. Overall the room was a little small and amenities a bit lacking for the price.... even on a discount. The valet's were a bit clueless... had issues with them giving me the wrong key and wrong car on two different trips. Also the service at the resort's restaurant was horrible yet the setting for the restaurant is one of the best in the city. Might look into another hotel for next trip to Santa Fe although I would keep this one in mind. Beware though staying anywhere in the heart of the plaza you are surrounded by churches, chapels, and cathedrals. Church bells will go off starting at 7am. If you are a light sleeper stay outside the plaza.

My wife and I thoroughly enjoyed our visit. The staff was extremely professional and efficient, the room was terrific, the food and drinks were stellar, and our stay was marvelous.

Cannot beat location relative to plaza. Reception and public rooms fine, but rooms though clean are dated. Bathrooms in particular are small and have little counter space. Closet space is inadequate for anything more than an overnight stay. There is no place except bathroom door to hang a folding garment bag and aukward interference between bathroom and closet doors. Also, excessive noise every time heating system came on. Dining room staff and meal preparation very good - the highlight of our stay. Desk and parking attendants no better than average. Card entry to room repeatedly failed. Overall we expected more for the price.

Easy check in. The rooms are adequate on size and comfort. The staff was helpful, but the best part was the convenience of the location. We were able to walk everywhere.

Four of us traveled from PA to the Inn and Spa at Loretto to celebrate my wife's birthday. Our rooms were clean, comfortable, and decorated nicely. Each had a balcony allowing us to look out on the Christmas Luminarias (which are really "farolitos") that light the walk ways and roof tops at Christmas. A cozy fireplace in the lounge was very much appreciated as evening temperatures dipped to minus 8, unusually chilly for the area. The Inn's Luminaria restaurant staff could not have been better. They included a birthday candle on the blue corn pancakes and were attenttive without being overbearing. We've stayed at three hotels in Santa Fe over the years and this is now our favorite.

Hotel was right in downtown Santa Fe, walking distance to everything Santa Fe had to offer. Great room, great service, huge balcony.

The service was great, staff was friendly, hotel was clean and well cared for. The spa is very nice and caring. No complaints.