The room was very nice and the bed was great. The only complaint was too many stairs. We asked for... See full review
Apr 1, 2011
I enjoyed the one-night stay. Breakfast could be upgrades somewhat, and the common restrooms could... See full review
Sep 16, 2010
Conveniently located near Casinos, racetrack, fine dining, shopping, and sight seeing. Adventure activities such as skiing, snowboarding, hiking, horseback riding all located within 10 minute drive. Located near the center of the town at the Highway 70 Junction. The hotel offers a full breakfast and free high speed internet. The rooms feature coffee makers, ironing boards, and hair dryers. Some rooms have desks. The Hotel pre-authorizes all credit and debit cards the day prior to arrival or in accordance to the cancellation policy; we are unable to hold the reservation if the card declines. Early check-in policy: 25.00 USD fee prior to 3pm on day of arrival, if room is available. The hotel does not have an elevator. We will be under renovation starting September 2, 2014. The pool will be closed during this time. There will be minimal impact on guests and the hotel will continue to be operate normally.
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
We requested a non smoking room and were obviously put in a smoking room. I am so glad we only stayed one night because the staff was horrible and I don't think I could have handled the smell of smoke in our room for more than a couple of
Our relatives stayed in another room in which the heater did not work and the front desk clerk would not send someone to check it. Instead she told us we just did not know how to work the thermostat.
We were not told about the water not being potable until I saw a notice at the front desk when we were already checking out.
I visit Ruidoso atleast once a year but if that is all that is available, next time I'll stay home. I can handle shabby conditions but there is no way I can handle that plus poor customer service.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
7 Mares Restaurant had good food, no wait time and very reasonable prices with specials for breakfast, lunch, and dinner.