It was a nice hotel but extremely hot. The pool water was very cold as was the pool room. The girl up front was alone so when I arrived she didn't show up for ten minutes. Breakfast was good. The room was clean.
I don't think I will stay there
again because if the pool
The location, price, and comfort of this hotel were great! We were pleasantly surprised with the size and comfort of our room. the location was a perfect starting point for exploring Ruidoso. My only regret is that we couldn't stay longer. We will
definitely stay here again.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
Drive up to ski apache during the spring/summer. It is gorgeous!!!!
Over all, I enjoy stayingat this hotel.
The breakfast was ok but not what I have recieved before or at other Best Westerns.
The toilet was plugged for no real reason; I used it and it would not flush. I called the front and advised them that we
need someone to fix it. Ten minutes later, I opened the door for someone, ONLY to be handled the toliet plunger. After three or four plunges, the toliet drained and all was good thereafter~! I guess if necessary, I can become a plumber.
We reserved a room at this hotel because they stated that it is 100% non-smoking. When we arrived, we had to walk through a cloud of cigarette smoke at the main entrance. We observed two trash cans, one on each side of the main entrance, each with
an ash tray on top, conveniently placed next to a bench, apparently to accommodate the smoking customers who can't smoke in their rooms. On two occasions the producer of the smoke haze was a hotel employee.
When we told the front desk staff that it didn't make a great deal of sense to market a 100% non-smoking hotel and put ash trays at the front door, his response was " yeah, they just moved those there . . .it didn't make sense to me either."
Great location for us. Nice, spacious room. Breakfast area is dark and too small. Cold "heated" pool and hot tub that was way too hot. Cigarette stench at the front entrance. May return, but will leave if the cigarette haze is at the front door.
This hotel has great potential, but management needs to pay attention to the details. For someone with MAJOR cigarette allergies, a front door cloud of smoke is a big problem.
We loved staying at the hotel. Comfort level was awesome, continential breakfast was above average, we've had better, but really can't complain. We would definitely stay here again. There were no towels in our room, but the desk clerk immediately
brought some down. Super polite young man.