$75 Avg/night
Rate based on Check-in: Aug 22, 2014 Check-out: Aug 23, 2014

BEST WESTERN El Rancho Palacio

3 stars
2205 N Main Street, Roswell, NM 88201-6458
Hotel Overview
Reviewer score
3.0
out of 5
26 reviews
Night Trip for local triathlon

Excellent and comfortable stay! No problems with room or service See full review

  • Trilady
  • Jun 16, 2014
Best staff ever

We felt welcome from the moment we started checking in. Friendly, knowledgable staff that took... See full review

  • Ditey
  • Dec 31, 2013
If the promise of a galaxy far, far away sounds up your alley, then you deserve a stellar stay at the best Roswell hotel in the area. The International UFO Museum and Research Center (IUFOMRC) is right around the bend from this spacious Roswell hotel. However, that's not the only attraction in the neighborhood. We're also close to downtown and in excellent proximity to many restaurants. Clean, comfortable, recently remodeled guest rooms are a welcome respite from the heat. Three golf courses give you plenty of room to practice your swing. If you're in town visiting the UFO Festival, Eastern New Mexico State Fair or New Mexico Military Institute, the prime location of this Roswell hotel can't be beat. Enjoy exceptional value and superior service and staff. The Carlsbad Caverns and Ruidoso Downs are a couple of must-see stops near your Roswell hotel. Don't miss out on the plethora of events happening. The Chili-Cheese Festival is a red hot item, and there's no better way to wash down that fiesta than with the Milkman Triathlon. The Dragonfly Festival is a family-friendly celebration of nature's beauty, while the Rio Pecos Kennel Club Dog Show puts Bowser front and center. When traveling on business, you deserve to be pampered. Our Roswell hotel welcomes employees of Lovelace Regional Hospital, Leprino Foods, Eastern New Mexico Medical Center, the International Law Enforcement Academy and the Federal Law Enforcement Training Center to name just a few. These folks return to us year after year for those special perks. The daily complimentary breakfast spread of this Roswell hotel is a real treat. Fill up your plate with hot waffles, a variety of fruits and pastries, cereal and yogurt. Nothing complements the most important meal of the day better than 100% Arabica coffee and chilled juices. Reserve your next stay at BEST WESTERN El Rancho and get ready for desert living done right!

Hotel Map

33.4187 -104.523
Area served
Albuquerque, Las Cruces, Santa Fe, Carlsbad, El Paso,
Nearby airports
(ROW), 10.00, MI, S;
Area description
Expressway

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BEST WESTERN El Rancho Palacio Rooms

2 DOUBLE BEDS
2 DOUBLE BEDS,NSMK,HI SPEED,MICFRG,COFMKR,HAIR,IRN/BRD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,HI SPEED,MICFRG,COFMKR,HAIR,IRN/BRD,FULL BREAKFAST
1 KING BED
1 KING BED,SMOK,HI SPEED,MICFRG,COFMKR,HAIR,IRN/BRD,FULL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,SMOK,HI SPEED,MICFRG,COFMKR,HAIR,IRN/BRD,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACC,COMMASSIST,ROLL SHWR,NSMK,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACC,COMMASSIST,BATHTUB,NSMK,FULL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Activities
Heated pool
Golf
Dining
Free breakfast
Coffee maker in room
Lounge
Services
Security
Multilingual
FAX
Copy service
Internet
High-speed internet
Parking
Free parking
Truck parking
Accessibility
Accessible facilities
Room
Television with cable
AM/FM alarm clock
Hairdryer in room
Microwave
Electronic door locks
Ironing board
Trouser press

Dining

Kwan Den Chinese restaurant
3.00 mile(s) from Kwan Den Chinese restaurant, Monday through Saturday 11:00 a.m. to 2:00 p.m. and 5:00 p.m. to 9:00 p.m. and Sunday 11:00 a.m. to 8:00 p.m.
Hunan
1.00 mile(s) from Hunan, Szechuan and Mandarin cuisine, open 7 days 11:30 a.m. to 9:00 p.m.
El Toro Bravo
1.00 mile(s) from El Toro Bravo, Mexican
Applebee's
Across the street from Applebee's, grill and bar
Wendy's
0.5 mile(s) from Wendy's, Fast Food
Cattle Baron Steak and Seafood
1.00 mile(s) from Cattle Baron Steak and Seafood, Monday through Thursday 11:00 a.m. to 9:30 p.m., Friday and Saturday 11:00 a.m. to 10:00 p.m. and Sunday 11:00 a.m. to 9:00 p.m.
McDonald's
0.5 mile(s) from McDonald's, Fast Food
Burger King
0.5 mile(s) from Burger King, Fast Food
Domino's Pizza
0.5 mile(s) from Domino's Pizza, Fast Food
Red Lobster
0.5 mile(s) from Red Lobster, Seafood

Hotel Policies

Check-in:
12:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (26)

Ratings and reviews for BEST WESTERN El Rancho Palacio

Overall score

3 / 5
5.01.0
26 out of 26
Amenities:
3.1
Room cleanliness:
3.3
Hotel staff:
3.6
Room comfort:
3.2
Location:
3.8
Value:
3.2

69% would recommend to a friend.

Sort by:
Review of BEST WESTERN El Rancho Palacio

Reviewer score

3
5.01.0
KG from SA
Roswell, NM
Aug 16, 2014

As expected

The actual hotel wasn't bad. I booked a room with 2 beds and It was what one might expect, clean comfortable though a bit cramped with the small bathroom and living space. The issue I had was with my late check in. I called ahead to let the hotel know I would not be arriving until around 11 PM to which they said wasn't an issue, they staffed a check in window 24/7. However, when I arrived after there was no one there. I called a couple times, no answer. I.knocked the main entrance door and windows and rang the door bell and still nothing. Mind you this was at around 1130 PM after calling ahead and being on the road for 14 hours with my 15 and 6 year old. Finally after about 20 minutes I see a worker in the back of breakfast lounge area and I manage to get his attention. He was in fact the staff that checks guests in. The whole affair was very unprofessional and left me with a bad impression on my experience at that hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
3
Entertainment tip: Short drive from hotel

Area 51 museum was great. My kids loved it.

Review of BEST WESTERN El Rancho Palacio

Reviewer score

4
5.01.0
Katygraves
Pecos, NM
Jul 28, 2014

Weekend Getaway

I really enjoyed my stay at this hotel. The staff was friendly and helpful. Breakfast was just the standard continental breakfast which was not really anything special. The rooms were clean and already had the air conditioning on which was nice because it was 100 degrees when we checked in. Close to the downtown of Roswell and lots of restaurants in walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Review of BEST WESTERN El Rancho Palacio

Reviewer score

4
5.01.0
Monimoni
Houston, Texas
Jul 6, 2014

Comfortable and clean

Staff was welcoming and checkin was fast. Got a great room right by the lobby on the first floor. Room was small, but immaculate, had minifridge and microwave, new bathroom fixtures, great shower/waterpressure. Breakfast was best buffet I have had at a free breakfast: everything hot, fresh, and tasty. Biscuits and gravy (heavenly), cheese omelets, fruit, yummy fried potatoes, etc. Breakfast area was kept spotless and refilled. Even though we stayed during the "Alien fest" , even warned by desk staff that it could be a little crazy that night, the only sounds were those of fireworks closeby and not a problem. Very good experience. Great place to stay after a day at Carlsbad cavern state park.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of BEST WESTERN El Rancho Palacio

Reviewer score

3
5.01.0
Just Me In DC
DC
Jun 28, 2014

Just An Overnight While Driving Through

Found this hotel while searching on my phone. It is right on Main Street in Roswell, NM. There are several places to eat and drink within short walking distances to the hotel. I had booked a King bed and it was very soft. Also, this is a two story hotel with no elevators, only stairs. The upper walkway was also kind of dark and not very well lit. I don't know if this is a recent trend in hotels but they only give you two sets of towels, no extra bath towels are available in the room. I have long hair and wash it every night. If you're traveling alone it is okay, however if you're traveling with someone else you have to call down and request the extra towels. Sometimes in these smaller hotels they only have one person staffing the office and if you check in late at night they aren't able to bring the towels to your room. You have to take a walk down to the front desk to pick them up. Just a minor annoyance but thought it was worth mentioning. Overall the staff were extremely friendly and there were no issues checking in or out of the hotel. Comfy enough for an overnight stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short walk from hotel

Several places to eat and drink within walking distance.

Review of BEST WESTERN El Rancho Palacio

Reviewer score

5
5.01.0
Trilady
Albuquerque, New Mexico
Jun 16, 2014

Night Trip for local triathlon

Excellent and comfortable stay! No problems with room or service

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN El Rancho Palacio

Reviewer score

1
5.01.0
Mark Stevenson1
San Angelo, Tx
Jun 9, 2014

Disappointed

I booked a room for my wife and she called me from the motel indicating the carpet was filthy, no light switch by the door entry, walls were dirty, the lobby had an old greasy smell and the parking lot did not seem safe as there were several "characters'" hanging around. They would not give a refund since the room was booked through O***** and I told my wife to rent a room elsewhere which she did. I called the manager the next business day asking for a refund and she was courteous but would not give a refund as is O***** policy. This motel is way over-rated.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
1
Review of BEST WESTERN El Rancho Palacio

Reviewer score

3
5.01.0
TimoSF
San Francisco
Jun 8, 2014

Easy access to the UFO Museum

I just needed a place to spend the night passing through on my way to the UFO museum. This fit the bill perfectly. Nice updated room and friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Review of BEST WESTERN El Rancho Palacio

Reviewer score

5
5.01.0
Ditey
OKC
Dec 31, 2013

Best staff ever

We felt welcome from the moment we started checking in. Friendly, knowledgable staff that took great care if us. Clean rooms. Good breakfast. Great value.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Fantastic Pasta restaurant is just .5 miles away!!

Review of BEST WESTERN El Rancho Palacio

Reviewer score

4
5.01.0
Jane P
gilbert, AZ
Nov 16, 2013

Nice for the cost

As we were traveling home and not on 'vacation', we weren't expecting much more than a reasonably priced place to stop overnight, but this hotel was a nice surprise--a good price and a really nice room to boot. It looked like it had been recently re-modeled and the furnishings, decor and cleanliness were great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of BEST WESTERN El Rancho Palacio

Reviewer score

3
5.01.0
Cross country trip guy
Business
Pittsburgh, PA
May 4, 2013

Solid choice

Overall this hotel was nothing special, but it was clean, affordable, and in a good location. If you are looking for something nicer try the best western plus, which is right across the street.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Billy ray's was a great dining experience. Great food! Great atmosphere! And one of the friendliest staffs I've ever experienced. Felt like a regular by the time we left and they knew our names and we knew their names. HIGHLY RECOMMEND!

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