Plaza Inn Albuquerque

Photos are misleading - looks a lot nicer than it really is. Needs a lot of updates but overall convenient location to most of everything in Alb.

The hotel is at a great location pretty central to Albq and activities. The room as a little cramped but, who cares its just a place to sleep at night while enjoying the city.

This hotel is good. The photos of the outside are very misleading. They were taken by an artist. That cliff it appears to overlook is really the freeway. Disappointing reality. Rooms were fine. Staff was very friendly and helpful. Breakfast was hot, scrambled eggs and biscuits and gravy. Yogurt and bread and bagels were the choices. Limited, but OK. There was a van to pick up at the airport and take to the balloon fiesta. We didn't use it, but saw people who did. Overall this is a good motel and I would recommend it. The ice machine worked...and they even had the coffee ready for those of us who left at 5AM for the balloon fiesta. Lemonade and popcorn in the afternoon was a nice touch. These people do a good job. I would recommend it.

only one baggage cart for the whole 5 floors and no way to go to elevator, from check in desk, without going outside and back in another door after negotiating a 2 inch high concrete difference where you had to work hard to get cart over hump./ only one ice machine for 120 rooms, and that was at far end of first floor./ rooms were extremely small and cramped./ big layer of dust on top of tv cabinet./ parking places were very narrow and shorter than most--could hardly walk between cars!!!!!!!!!!!!!! paid app $79 a night through service and could have walked up for $55 a night; during balloon festival!!!!

Traveling during Balloon Fiesta. Rate was waaaaay better than anyplace else. Staff was wonderful. Hotel is very dated. Noisy on the highway side of the building (but a cool view of downtown). Nothing 'bad' to say about the hotel, but certainly not one of the better places I've stayed. I would stay there again solely based upon cost.

The description for this hotel touted DVD players in every room and an adjacent restaurant. The restaurant appears to have closed long ago (and it takes a drive to find another option) and the DVD player was nonexistent. Shortly after check-in, I called about the player and was told "we're phasing those out." The next day at checkout, when I told the day clerk about my disappointment, he said that players are given to those who request them. Clearly, there was a lack of communication. Also problematic was a security peephole that was too high for anyone 5'4" and under, the handle in the tub to divert water to the shower was broken off and only a stub remained, the air conditioning unit was inadequate when the morning sun hit the window (even with drapes drawn), only a handful of channels were available on the TV, and one tiny bar of facial soap was the only soap available for guests in the bathroom. This hotel was a complete disappointment.

Not a bad place, older but staff and the cleanliness was great. They had a restaurant but it was evidently closed but did provide breakfast every morning which was good. I had stayed there before so knew what to expect, but the staff and housekeeping were very very good. I did enjoy staying there and would stay again, the pool and hot tub were clean and good condition, I enjoyed it.

The hotel has a shuttle all day. Very good. My room was very confortable. The price was good.

Overall, the experience was a good one- the room was clean, staff was courteous and the location was convenient. We were, unfortunately, too busy to use the pool, but is a feature that we looked for. Their (free, with room voucher) hot breakfast was tolerable, but was, without question, the weakest part of the stay. While not a 5-star or super luxury accommodation, if you are looking for a pleasant, centrally located hotel with some basic amenities, the Plaza Inn might fit the bill.

My first time in New Mexico and I was a bit scared because of all the foul reviews.. Honestly I found this place to be very good. The staff was fantastic...computer with fast internet in the lobby...hot tub felt nice...room was clean and comfortable. I loved that it had a balcony (even though it was facing a highway, you can still see the mountains far away and the city lights at night). They should reopen that restaurant though. but they take you anywhere within 5 miles and thats fantastic because the various drivers and I became very close (lol). It was definitely worth the stay.