I came to this hotel for a wedding. They had two other weddings planned there during the same weekend. The view is the #1 selling point for this hotel. Wow! The rooms and other facilities were quite excellent as well. But this hotel failed on
service. They got my reservation wrong, and most of my friends attending the wedding had mishaps of their own upon check-in as well. The hotel messed up on the gift bags for all the wedding guests with all kinds of confusion and mix-ups, including the meal vouchers. The staff seemed way underprepared to manage three weddings on their premises simultaneously. The elevators were over-crowded with weddings guests, leaving us stranded on our floor because every elevator was packed with people and we couldn't step on with my parent in a wheelchair. The shuttle facilities were not wheelchair accessible either. Despite the outstanding location/view, and excellent facilities, I can not recommend this hotel for event planning at all.
Great value and above average in almost everything..!
The only thing,that can be better is the dinner served in the Vu restaurant, as tit's small portions and too expensive.
Breakfast instead is really good value for the money (15dollar)
We would book this hotel again,
We stayed here as our 1st trip to New York from Boston & was recommended to stay on jersey side as u get a much better view & we thoroughly enjoyed our stay! Path to jersey side was no trouble & u moved in & out of manhattan island easily!
I booked a room at this hotel with a Hudson River view and it was beautiful. The room was very nice and clean. The bedding was very comfortable, but the view was great. The Vu restaurant was good as well and the staff was attentive and very nice.
Again the view from the restaurant was very romantic and beautiful. This hotel was very nice and it made my night.