This was a great place to stay. Really enjoyed myself. Except for the bathroom. The show could have used a lot of TLC. The tub was loose and is shifted when you stood on it. Very Slippery and the water pressure was a joke.
my experience was good, the room could of been a little cleaner but it wasn't too bad. Cable TV was very limited as far as channels which needs to be upgraded without charging the customers.
Parking should be free for overnight stays
Check in around 6 p.m. was quick and easy. The front desk staff person who checked me in was great! She was very professional and efficient. The room had two queen size beds and was spacious. It was fairly clean but could have been better. The
lack of dusting was an issue. There was heavy, thick dust on the couch. Enough to write a message in. The table was also dusty on the bottom legs. The room included a mini fridge but no microwave. So, be careful not to bring any food from the hotel in the room that you plan to eat later. The only other issue was the plumbing in the bathtub wasn't working optimally, the water collected during showers and drained very slowly. The hotel is in a good location and the Jitney shuttle stops there that will take you around Atlantic City, perhaps to visit other casinos and/or hotels.
We had an issue with other guests not behaving appropriately and Sam Bryant, security manager, did a great job addressing the matter. He was expeditious to come to the room and have us fill out the appropriate paperwork. He did a great job with follow up as well. While we were told we would get back a portion of the cost because of the incident, upon checking out we found that wasn't the case because we booked through a third party. The hotel did,however, allow us to use that amount in the hotel that we could charge to our room.
Hotel features (5 = best, 1 = worst):
McCormick and Schmidt's has a great mussels appetizer dish that's worth trying. A server, Brittany from Iowa, was great so try to get her section.
Stay was great. Clean quiet ate at the steakhouse the ambiance and food was terrific, only one little problem, lack of communication, the cleaning staff were not done cleaning our room when we signed in , but over all we were very happy with our stay