I booked this hotel for 4 nights from 09 to 13 March, 2014 with $20 F&B credit. They gave me only one $20 credit for my whole 4 nights of stay instead of $20 x 4 = $80. I reasoned with the check in staff that this deal was for daily $20 F&B
credit, as if you book for one night you get $20 credit, so I booked for 4 nights, therefore I should get $80, but they refused and told me that I should contact the agency with whom I booked this hotel for that. I even argued with them, what if I did 4 different one day bookings and then I should have received $20 for every day, so why they are not giving $20 per day for my 4 nights stay. They have no answer to that.
So I request you to take up this matter with them, and ask them to give me $60 credit.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Eat at Boardwalk. There are lots of good eating places.
The hotel was nice. Very clean, welcoming and fun. Some of the servers in the casino had a few attitudes but overall the staff was lovely. I would love to stay at the hotel again. I was a lil thrown off about the wifi and having to pay for
something that should be free so I didnt use it.
The room was tiny and cramped, the heater made such a racket it was hard to sleep. For a room this size I would not expect to pay over $90.00 let alone $129.00 plus taxes and hotel add ons. Total for the hotel was $158.00 for what I would describe
a box! It took over 1 hour waiting in line to check in and that is just horrible for a hotel of this size.
I recently stayed at Bally's for 3 nights and had a great time with my boyfriend. king sized bed was extremely comfortable. great location on the boardwalk with view of the water from our room. Staff was very pleasant. we will be staying here again
Not impressed. I've stayed in really nice rooms at ballys in the past and this was far from it. I felt like I was in an old rundown motel not a classy casino. Room was awkward shaped, TV was far from bed, bed was hard,and was supposed to be
nonsmoking but the entire hallway stunk like smoke. Run down and outdated. Definitely not luxury like they stated
As I arrived, the room was very clean and spacious. There wasn't any soap in the bathroom so I called front desk and was put on hold for over half an hour. Finally got soap an hour later. Service is terrible in the hotel. Wait an hour minimum for
any type of service.
I went over there late with my coworker and we wanted to have rooms close to each other. The gentleman was extremely generous and stated all we have is a suite and it is a free upgrade. He gave me the best birthday present ever. Definitely will