Sleep Inn Hanes Mall

This was a very clean and well run hotel. The front desk was very helpful with our needs and questions.

There was a large group of teenagers also there the night we were - but they were well behaved and we didn't hear them at all.

Hotel was in a good location with a friendly staff. The rooms are clean, however the rooms are noisy. We could hear the doors closing and kids jumping around. Overall the hotel was good and we would stay again.

Based on previous reviews I booked a room at the Sleep Inn. I was let down by the quality and service provided. The man who checked me into the hotel was not helpful when I asked for any information regarding food in the area so I ended up having to use my GPS to find restraunts. The room I booked was non-smoking. How they work that is half of the hall is non-smoking and the other half is smoking. I was put in the middle of the hall at the edge of the two so I was next to smoking rooms and my suitcase and clothes still smell of smoke even after coming home. The bed had a significant cave on one side from where most people have slept on it. One of the white walls in the room had stains on the wall where someone must have opened a soda and it had fizzed on the wall. The cleaning staff never attempted to remove/clean the stain during the entire 4 days I stayed there. I was pleased to find the room had a mini-fridge (nothing in it though) and a microwave. The bathroom only comes with stand up showers (which was fine by me). Based on previous reviews, I expected a good breakfast from them but was also let down. They have juice, yogurt, bagels, and the only thing hot was a waffle maker. I consider a "good" continental breakfast to have other hot things like eggs or sausage. It was an issue for me because I have food allergies and couldn't eat most of the things they had so I ended up going out to other places for breakfast as well. It wasn't the worst place I have stayed before but I think next time I will spend a little more money and look for better quality than Sleep Inn.

Nice, quite and good service.

I attended a football game and it was close to the stadium amd other events.

visiting family and some sightseeing, no pool in the hotel, but you did have access to one at the Hampton Inn, stayed at other hotels in the hanes mall area really liked the friendly staff and they made you feel at home

The room was nice, but the beds were not very comfortable. The breakfast was cold hard boiled eggs, sweet(cook your own)waffles, cereal, and some fruit. No meat at all. Most everything was cold to eat. Hotel staff was very nice and cordial. room cleanliness was good, but not terrific. Location was fairly good if the only you want is a mall. The pool was very dirty on the bottom and the water was cloudy. Not one of the best Sleep Inns I've been to in the past. Overall rating a low 3 to me and my wife.

I only have one small draw back....I like to sit in the lobby at hotels and read the paper, but the hotel staff, on several occasions, had to use the phone, and one worker acutally took his break there. I know this is petty but I'm paying for this space and feel they should have a break room to take breaks or use the phone. The seating area of the lobby was very small, but comfortable, and I enjoyed sitting there reading as my room only had a desk chair and not a comfortable reading chair...Other than that, every thing was great. The front desk personnel was very friendly and helpful with directions. We will stay at your hotel again.