Clarion Collection Hotel Sundance Plaza Hotel Spa & Wellness Ctr.

This hotel is right across the street from the football, baseball and basketball sites for Wake Forest. It is also about a mile from the back entrance to the campus.

over night stay-staff courteous

The hotel was obviously older and been renovated a decade ago in a shoty manner. Bathroom seals yellowed and moldy, dirty cabinetry, old tv( one of those wood grained big screens from the early 90's),rickety elevators, dingey entrance, lack of a bar besides the fridge behind the front desk full of wine and beer, & business center non-operational - overall a weird place. Staff was super nice. I was the only person staying there so they had a lot of time to show attention towards me.

Front desk was very nice and professional. We had a pet, so we were in a different class. Very close to football stadium. Room was average. A few ants in the bathroom which seemed to multiply. Everything else was fine. Bed was good. A little noisy, the staff was moving carts to and fro, and we were on the end of the hall. Breakfast was outstanding. Lounge had live entertainment. I would go back and recommend with a few reservations regarding the noise and the ants.

Very Clean quiet hotel..some nice artwork in the room....excellent continental breakfast and quite conveniently located...check in and out was as fast and easy as anyplace I have stayed

My stay at the Sundance was complete. The Front Desk staff were friendly. All of the staff that I passed said Hello and acknowledged my presence. The room decor was European with Regional Artwork on display. Very unique and nicely done. I didn't have time to see the Spa but next time I will make sure I schedule a facial. I will always stay here when I am in town.

The side door into the hotel that is supposed to stay locked --especially at night--and can only be opened with your room key? It was propped open --late at night with a trash can. This in the wake of hearing about the "[...] Killer" at a Holiday Inn Express. And I was traveling with a teenager!! Security WAS NOT a Priority at this hotel.THAT WAS ONLY THE BEGINNING...After our first night there, housekeeping never came to clean our room/make beds or bring us fresh towels and were gone from the room from 9 a.m. to 6 p.m.--not enough time for them to clean the room I guess. When we did call for at least clean towels, we waited an hour and then had to call again. FINALLY...someone showed up and offered to clean the room. It was then 8 p.m.!!! Our second evening was filled with a group of strippers--yes I said strippers who were staying in this hotel, but doing a road show somewhere else. They came in at 2 and 4 a.m. with their very loud boyfriends or bodyguards slamming doors. My daughter had an audition at UNCSA the next morning. Needless to say. This hotel wasn't the best place to stay.When we checked out the next day, They gave me a bill, when I had already paid for the room through [...]. Then they told me that I wasn't supposed to see that bill. That was [...] Mastercard bill. Needless to say I saw the markup that I'm sure I wasn't supposed to see. "Sorry," they said. Oh and by the way, sorry we didn't clean your room, and sorry you didn't get any sleep last night.

The staff WOW'ed me allright. I have stayed at this hotel before as a guest of a friend of mine. I paid it myself this time and it is worth every penny. Front Desk people were very helpful with directions so that I can find my way around the city.

Room was small and the bed was barely full size. There was no wi fi available and the water went off.

PRETTY GOOD NEEDS TO BE MORE CLEAN.