$62 Avg/night
Rate and special offer based on Check-in: Jul 20, 2015 Check-out: Jul 23, 2015

Baymont Inn & Suites Winston Salem

2 stars
View map of 200 Mercantile Drive, Winston Salem, NC 27105-8618

Hotel Overview

Reviewer score
2.7
out of 5
14 reviews
My review of Baymont Inn & Suites - Winston-Salem/Univ. Pkwy

The Baymont Inn & Suites in Winston-Salem was a good value and was in a good location. The... See full review

  • Anonymous
  • Sep 9, 2007
Nice hotel for the $$$$

Nice hotel for the $$$$ See full review

  • Anonymous
  • Jun 14, 2007
When in Winston-Salem, North Carolina, enjoy legendary southern hospitality at the Baymont Inn and Suites Winston Salem hotel near Madison Park. Noteworthy companies nearby this lodging facility include Lowes Home Improvement, Blue Cross Blue Shield of North Carolina, R.J. Reynolds and Sara Lee Corporation, as well as North Carolina State University, Wake Forest University, Old Salem, BB and T Ball Field, and Benton Convention Center. Sara Lee Soccer Field and many restaurants are also close by. Amenities include heated indoor pool, fitness center, guest laundry facilities and business center, as well as complimentary wireless Internet access, complimentary parking, including space for large vehicles, and complimentary breakfast. Guestrooms come equipped with flat-screen HDTV and suites with microwave and sofa bed are also available.

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Amenities

  • WiFi
  • Free parking
  • Indoor pool
General
Air conditioned
Free local telephone calls
Ice machine
Activities
Indoor pool
Exercise gym
Dining
Coffee maker in room
Meal plan - continental
Vending machines
Services
24 hour front desk
Business center
Guest laundromat
Express checkout
Security
Wake-up service
In-Room Safe
FAX
Copy service
Audio visual equipment
Internet
WiFi
Parking
Free parking
Parking
Outdoor parking
Truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible parking
Room
AM/FM alarm clock
Desk with lamp
Microwave
TV remote control
Cribs available
Ironing board

Nearby points of interest

  • Wake Forest University: 3 mi
  • BB&T Field: 3.7 mi
  • Lawrence Joel Veterans Memorial Coliseum: 3.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Baymont Inn & Suites Winston Salem

Overall score

2.7 / 5
5.01.0
14 out of 14
Amenities:
2.8
Cleanliness:
3.1
Hotel staff:
3.5
Comfort:
3.1
Location:
3.9
Value:
3.1

50% would recommend to a friend.

Sort by:
Review of Baymont Inn & Suites Winston Salem

Reviewer score

2
5.01.0
Baka 1
Business
North Carolina
Mar 16, 2014

Struggled to meet needs

Let's start with the positive the staff was extremely friendly- particularly Helen at the front desk. The negative follows- when I booked my room I requested non smoking , I was given a smoking room, no other non smoking rooms were available as there was a conference in town for the w/e. I arrived to check in around 2:50 pm & was told my room was not ready and could I come back in an hour- I waited instead in the lobby within 20 mins I was given a room. The shower was nice and hot upon arrival, however the next morning the water pressure was so low it was barely a trickle of lukewarm water. The smoking odor in the hallway and room was so overwhelming at one point during the night I felt as if I needed to go outside just to breathe fresh air. I can not comment on the breakfast as I left before partaking to breathe fresh air. I believe the facility has potential - a caring staff - just need an upgrade and convert to all non smoking rooms- or provide a strong air freshener or air purifier for customers who are non smokers and have to use these rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
4
Comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Review of Baymont Inn & Suites Winston Salem

Reviewer score

2
5.01.0
GraysonGirl
Business
Virginia
Feb 24, 2014

A place to rest your head

This hotel really has the potential to be good. The toilet in my room was sort of gross and it was obvious that someone had a party in the room previously because there was silly string all over the ceiling. A little more care with cleaning the room would have helped. The breakfast was sad. At first there was no hot water to make hot tea or oatmeal. I asked for some and when it was brought out it was just lukewarm. I don't expect much from a hotel breakfast but this one seemed less than bare minimum. On Saturday night there was a big party going on in the pool area and breakfast area. The people having the party were playing really loud music and had completely taken over the pool area. I was very glad that I hadn't brought my suit with intentions to use the pool because it would have been impossible.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Baymont Inn & Suites Winston Salem

Reviewer score

3
5.01.0
SteveinTX
Business
FtWorth, TX
Jun 11, 2013

Weekend stay

Was in town for niece's graduation. Good location of hotel and everything was nice. No complaints

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Baymont Inn & Suites Winston Salem

Reviewer score

3
5.01.0
Tsnc
Business
Northncarolina
May 30, 2012

Spacious Room, Good Breakfast

The room was clean, the breakfast was good, the staff was friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Baymont Inn & Suites Winston Salem

Reviewer score

1
5.01.0
Anonymous
Business
chicago
Apr 5, 2011

somewhere different next time.

swimming pool was disgusting,and no place to sit. morning management staff was rude.booked none smoking got smoking.hotel was dirty .

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Review of Baymont Inn & Suites Winston Salem

Reviewer score

2
5.01.0
Anonymous
Business
Augusta, GA
Oct 12, 2010

You Get What You Pay For...

The hotel smells like cigarette smoke. I was in a non smoking room but it made no difference b/c the smoke fills the halls and seeps underneath the door. I went to take a shower when I got in and the shower turned into a bath (shower was backing up). The customer service rep did offer to move me to a smoking room or a regular king room b/c there was no one there on a Friday evening at 5 p.m. to fix the shower. Then the bathroom overall was dirty! Thrash on the floor, used soap in the shower, shower walls and floor filthy. The only bright spot was [...] from housekeeping that came by the next day and cleaned that bathroom like it was her own.The doors shut insanely loud.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Shopping tip: Short drive from hotel

Mall is large but boring.

Review of Baymont Inn & Suites Winston Salem

Reviewer score

4
5.01.0
Anonymous
Business
Pittsburgh,Pa
Jul 13, 2010

A good deal

Convient location to interstates and local restaurants

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Baymont Inn & Suites Winston Salem

Reviewer score

4
5.01.0
Anonymous
Business
Havelock NC
Mar 21, 2010

wonderful, fun and worth it

The finding of this hotel was not easy but we arrived late and that did not help....Better directions are definetely needed since the people are nice. The rooms are wonderful. Breakfast a two thumbs up.....The pool needed its hot tub and some fitness equipment needed some minor repair....Other than that awesome stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Get an early start and make sure you know the area....It is a little tricky if it is night time and you are unfamiliar with the area.

Review of Baymont Inn & Suites Winston Salem

Reviewer score

1
5.01.0
Anonymous
Business
Pottstown, PA
Oct 27, 2009

Not the Best Experience...

We have never been to Winston-Salem before, but drove from Philadelphia for a wedding. We looked online and the Comfort seemed like it would have been a nice place to stay. I [...] specifically asked for a non-smoking room because we are non-smokers and both have allergies. When we arrived we were given a key to the third floor (which was a smoking floor) and told that that was the only room left in the hotel with the specifications we asked for. The employee at the front desk also told us Comfort Inn could not take responsibility for the mix-up [...]We decided to stay in the only non-smoking room left in the hotel, but it took 3 trips down to the front desk to get the correct key for the room. I tried to switch my reservation to another Comfort Inn in the area, but was told that I'd have to pay for my room once again [...]Once in the new room - we had trouble keeping hot water for the length of a shower.[...]Needless to say, things happen and this could happen to anyone... but I don't want to risk this situation again by staying at another Comfort Inn!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Review of Baymont Inn & Suites Winston Salem

Reviewer score

1
5.01.0
Anonymous
Business
Pottstown, PA
Oct 27, 2009

Not the Best Experience...

We have never been to Winston-Salem before, but drove from Philadelphia for a wedding. We looked online and the Comfort seemed like it would have been a nice place to stay. I [...] specifically asked for a non-smoking room because we are non-smokers and both have allergies. When we arrived we were given a key to the third floor (which was a smoking floor) and told that that was the only room left in the hotel with the specifications we asked for. The employee at the front desk also told us Comfort Inn could not take responsibility for the mix-up [...]We decided to stay in the only non-smoking room left in the hotel, but it took 3 trips down to the front desk to get the correct key for the room. I tried to switch my reservation to another Comfort Inn in the area, but was told that I'd have to pay for my room once again [...]Once in the new room - we had trouble keeping hot water for the length of a shower.[...]Needless to say, things happen and this could happen to anyone... but I don't want to risk this situation again by staying at another Comfort Inn!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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