Hotel Overview
Holiday Inn Raleigh
[...]has the wrong address for the Hotel. The Old Holiday Inn (which matches the address) is being...
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-
Dick
- Aug 6, 2011
Service stinks
We stayed there during the winter storm in Raleigh and the power went out and they did not clean...
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-
traviling mom
- Dec 31, 2010
Budget Raleigh hotel with steakhouse sits next to Crabtree Valley Mall
Shoppers target Holiday Inn Raleigh (CRABTREE VALLEY MALL) for its proximity to the multiple department stores at Crabtree Valley and generous recreational amenities. The sophisticated hotel plates up juicy steaks, salads and other entrees at Carolina Jack's Steakhouse and a casual bar entertains the cocktail set. Outdoors, guests can swim in the pool or go hiking or cycling down the Capital Greenway trail.
Highlights
- Next to Crabtree Valley Mall and a bike trail
- Free Wi-Fi
- Outdoor pool and two saunas
- Steakhouse with kids-eat-free policy
- Fitness center
Location
Shoppers target Holiday Inn Raleigh CRABTREE VALLEY MALL for its proximity to the mall, which is adjacent to the hotel. Tourists can also explore the Glenwood South entertainment district, the Raleigh Convention Center and Carter-Finley Stadium, the home of North Carolina State University's Wolfpack, from the property.Rooms
Holiday Inn Raleigh (CRABTREE VALLEY MALL) rooms aim for sophistication, favoring plush linens, two-poster beds and neutral artwork. A palette based in green and brown adds warmth to the rooms, which include a work desk, Wi-Fi access, cable/satellite TV and in-room movies and games. Layered curtains can be drawn to let the light in through oversized picture windows. Guests with special needs can request rooms with sofa beds, individual climate control, cribs and connecting rooms.Dining
Holiday Inn Raleigh CRABTREE VALLEY MALL celebrates traditional American fare at Carolina Jack's Steakhouse, where the kids eat free and diners savor juicy steaks, ribs, chicken, pasta and other favorites. CJ's, the resident bar, serves up cocktails and appetizers in a casual setting.Recreation
An outdoor swimming pool isn't the only recreational amenity at Holiday Inn Raleigh CRABTREE VALLEY MALL. Guests can sweat out toxins in two saunas or work out on the treadmills and weight machines inside the fitness center. Bikers and joggers also take advantage of the Capital Greenway trail next to the hotel.Transportation
- Raleigh-Durham International Airport (7.2 mi/11.5 km)
Attractions
- Research Triangle Park (4.4 mi/7.1 km)
- North Carolina State University (4 mi/6.5 km)
- Duke University (18.8 mi/30.2 km)
- University of North Carolina at Chapel Hill (21.8 mi/35 km)
- North Carolina Museum of Art (2.5 mi/4 km)
- North Carolina Museum of Natural Sciences (4.2 mi/6.7 km)
- North Carolina Botanical Garden (20.7 mi/33.3 km)
- Historic Oakwood (3.7 mi/6 km)
- State Fairgrounds (3.7 mi/5.9 km)
Business
- Free Wi-Fi access
- Business center
- Seven event rooms
Catering
Hotel Map
4100 GLENWOOD AVE, RALEIGH, NC 27612
- Area served
- RALEIGH
- Nearby airports
- Raleigh - Durham International, (RDU), 10.00, NE, Mile
- Area description
- Suburban - SUBURBAN
Amenities
- Americans with Disabilities Act (ADA) Compliant
- ATM/Cash Machine
- Bath Tub
- Coffee Maker in Room
- Connecting Rooms
- Desk with Lamp
- DVD Player
- Email Service
- Executive Level
- FAX
- Free Airport Shuttle
- Free Newspaper
- Free parking
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- Ice Machine
- In Room Movies
- Internet Access
- Ironing Board
- Lounge
- Maid Service
- No Smoking Rooms/Facilities
- Outdoor Pool
- Overhead Projector
- Pets allowed
- Phone with speaker
- Pool
- Porters
- Rollaway Beds
- Room Service
- Safe Deposit Box
- Satellite TV
- Sauna
- Sofa Bed
- Temperature Control
- TV
- White Board
Dining
- Carolina Jack's Steakhouse
- Casual atmosphere - features steaks, ribs, chicken, pasta and daily specials.
- Angus Barn
- Landmark steakhouse
- Crabtree Mall Food Court
- Extended choice in one central area,including Ruby Tuesdays, Kanki, CHeesecake Factory, PF Changs and more.
- Sullivans
- Upscale dining featuring fine steaks.
- Cheesecake Factory
- Extensive menu; entrees as well as desserts
- Chilis
- Casual
- CJ's
- Casual atmosphere offering full bar and appetizers.
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (18)
Ratings and reviews for Holiday Inn RALEIGH (CRABTREE VALLEY MALL)
- All travelers (18) 3.2 / 5
- Business (2) 2.5 / 5
- Couples (5) 4.4 / 5
- Families (8) 2.8 / 5
- Singles (3) 3 / 5
- Amenities:
- 3.3
- Room cleanliness:
- 3.5
- Hotel staff:
- 3.9
- Room comfort:
- 3.7
- Location:
- 4
- Value:
- 3.6
67%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Worst Hotel we have ever had
When we checked in on Wednesday, there were no washclothes, and the bathroom floor was not really clean. The next day the bed was made, but the room had not been cleaned. Friday a group of cheerleaders were staying on our floor and their chaperons made no effort to quiet them after we complained at 11:40 p.m. Security was supposed to check on the situation, but no one came to check. Dirty sheets had not been changed. Saturday a large dog was barking at night and no one entered our room all day, even to make the bed or give us a suppy of coffee, towels, etc. No one could even bring them up to us because only one person was working at the desk and couldn't leave. Dirty sheets again, also. Room was so dusty for the first two days that when an item was laid on the table the dust flew.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 3
- Value:
- 1
Reviewer score
Would recommend
Holiday Inn Raleigh
[...]has the wrong address for the Hotel. The Old Holiday Inn (which matches the address) is being torn down. The GPS takes you to the Old Hotel. The new hotel which you had to search for a bit was very nice once I found it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Shopping tip:
Short drive from hotel
Crabtree Mall is a short drive
Reviewer score
Would recommend
Service stinks
We stayed there during the winter storm in Raleigh and the power went out and they did not clean our room... I had to stay there an extra night because of my plane being cancelled and they never offered any comps for the fact an entire day I was unable to use the room.... Also, they didnt clean our room for a 2nd night..
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 1
- Hotel staff:
- 5
- Room comfort:
- 1
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
Great location
Reviewer score
Would not recommend
Interesting
The customer service is amazing. However, the horrible, pungent smell in the hallways and room was unbearable. The smell was dank and as if a flood had recently occurred. I stayed in the hotel for less than the time I was supposed to because of the smell. Overall, the hotel room did not have that home-away-from home feeling.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 2
- Location:
- 4
- Value:
- 2
Shopping tip:
Short drive from hotel
The hotel is literally half a block from Crabtree Mall. I loved visiting the mall because it reminded me of the malls near my area with the southern taste. Downstairs from the hotel is a steak house. I didn't have the chance to try it, but whomever chooses to stay at this particular hotel should at least give the restaurant a try =)
Reviewer score
Would recommend
Hotel Sucks
It was far from what we expected although we were staying in an executive suite... There was no refrigerator when we arrive there... The Internet access wasnt secure that my husband were not able to use it for some reasons, it should be secured though... He lost our wedding ring too... It was just there for 3 days on the sink but when we get back to the hotel for our last night.. It was gone!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Reviewer score
Would not recommend
Not what was expected
Rooms did not smell fresh, bathroom facet water came out brown in color had to run for awhile until clear.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
A Decent Value For The Price
Attended the 90th birtday celebration of a family member in the Raleigh area. The Holiday Inn was a short drive to several locations where events were taking place. It is directly across the street from Crabtree Mall, a major shopping venue, near the expressway, and a quick 10-12 minute trip from the Raleigh Airport. The hotel was tidy, and the room I stayed in was clean and quiet. The only difficulity, (even with my GPS) was finding the main entrance to the hotel, due to shrubs blocking the view. I would recommend this facility to anyone looking for a clean hotel, with a 3 to 4 day max stay in mind.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Shopping tip:
Short walk from hotel
The Crabtree Mall is directly across the street from this hotel, and it is close to the major expressways.
Reviewer score
Would recommend
Close to mall and crabtree shopping area
I enjoyed my business stay at the Crabtree Valley Holiday Inn. I will definitely return when I visit Raleigh N. Carolina. The staff are very warm and friendly they go out of their way to please you. One morning I could not get on the Internet and was invited to use the internet in the office. I did have a few little problems but I still enjoyed my stay and the location can't be beat, they are close to the airport and mall.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Sightseeing tip:
Short drive from hotel
Downtown Raleigh is just a short Cab ride away with beautiful museums and restarants, really enjoyed my trip. Room was spacious, clean and beautiful.
Reviewer score
Would recommend
Very nice for the price
very easy check-in service, even though arrived from Boston 4 hrs early allowed to check-in. Front office staff very accomodating. Would stay there again when in Raleigh.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Shopping tip:
Short walk from hotel
Big mall across the street from the hotel.
Reviewer score
Would recommend
Really Good And Friendly Hotel!
I really enjoyed it at the holiday inn at crabtree. It was right next to a mall so that was nice to be able to go shopping at anytime. It had two elevators, but one was broken. Having 12 floors is difficult using only one, and even two. We were waiting a very long time always for it and then we'd go up floors, down floors, always stopping before getting to ground floor or our floor. Other than that the place was wonderful, beautiful outlook from the window and I enjoyed every second there! Carolina Jack's, the restaruant there, was amazing!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
Across the street!
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