Hotel Overview
Excellent Customer Service
From arrival to restaurant recommendations to check-out and even call back for a left behind item...
See full review
-
The Durham Team
- Apr 24, 2012
Nice Get Away
It was a good get away spot. Just wish the breakfast was available beyond 9:30am. Kiki provided...
See full review
-
The Durham Team
- Apr 24, 2012
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Hotel Map
- Area served
- Historical Downtown New Bern
- Nearby airports
- Craven County Regional Airport, (EWN), 8.00, MI, E;
- Area description
- Suburban, Location Type: Suburban
Amenities
- 24 Hour Front Desk
- Accessible facilities
- Accessible parking
- Air Conditioned
- AM/FM Alarm Clock
- Barber Shop
- Barber/Beauty Shop
- Beach
- Business center
- Car Rental Desk
- Coffee Maker in Room
- Connecting Rooms
- Cribs Available
- Drugstore
- Elevators
- Exercise Gym
- Express Checkout
- FAX
- Fitness center
- Florist
- Free Newspaper
- Free parking
- Guest Laundromat
- Hairdryer in Room
- Health Club
- High-speed Internet
- Horseback Riding
- Ice Machine
- Indoor Pool
- Internet Access
- Iron
- Ironing Board
- Jacuzzi
- Laundry Service
- Laundry/Valet Services
- Maid Service
- Meal Plan - Continental
- Meeting/Banquet Facilities
- Microwave
- No Smoking Rooms/Facilities
- Parking
- Pool
- Radio
- Rollaway Beds
- Safe Deposit Box
- Scuba Diving
- Security
- Shower
- Sofa Bed
- Telephone
- Television with Cable
- Temperature Control
- Tennis
- TV
- TV Remote Control
- Vending Machines
- Wake-up Service
- Water Skiing
- Wet Bar
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (9)
Ratings and reviews for SpringHill Suites by Marriott New Bern
- All travelers (9) 4 / 5
- Business (3) 3.3 / 5
- Couples (1) 4 / 5
- Families (3) 4 / 5
- Singles (1) 5 / 5
- Amenities:
- 4.6
- Room cleanliness:
- 4.7
- Hotel staff:
- 4.4
- Room comfort:
- 4.1
- Location:
- 4.7
- Value:
- 3.8
89%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
The Durham Team
Nice Get Away
It was a good get away spot. Just wish the breakfast was available beyond 9:30am. Kiki provided excellent customer service. We needed extra towels and when we returned from dinner she had us all squared away.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
Short drive from hotel
Must dine at the Chelsea. The food is never disappointing and I always try to find a way to go to New Bern just to have dinner there.
Reviewer score
Would recommend
The Durham Team
Excellent Customer Service
From arrival to restaurant recommendations to check-out and even call back for a left behind item was out standing. I look forward to staying there again. The GM and Customer service agent Kiki were wonderful. Plus my three kids loved the indoor pool.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short drive from hotel
Annabelle's in the mall has a great menu and very friendly staff.
Reviewer score
Would not recommend
jeanine f
Very uncomfortable beds
Beds were very uncomfortable; on checkout day, the manager knocked on my door 20 minutes before posted checkout time to "see if I needed something before I left"! Wow!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Dining tip:
Short drive from hotel
The Chelsea had wonderful food in downtown New Bern.
Reviewer score
Would recommend
Weekend Trip
Nice Stay
Beautiful exterior and interior. Greeted right away upon first entry. Room had a very nice layout.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Jim
A very nice Hotel but no nicer
A very nice Hotel but no nicer than the [other hotel] next door, which costs less. Very helpful and pleasant staff. Maid service was only fair but the hotel was full.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Happy Hikers
Nice quiet stay
We checked in Saturday evening to celebrate our wedding anniversary. The gal at the front desk was very pleasant and helpful. She recommended a restaurant downtown and we were not disappointed. The spread they had for breakfast was great. There were a lot of items to choose from (both hot and cold). It filled us up for our day of hiking at Crotan National Park.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Dining tip:
Short drive from hotel
Captain Ratty's downtown.
Reviewer score
Would recommend
Have suitcase, will travel
Convenient and Comfortable
* Seemed short-staffed * Had to move rooms when the TV didn't work * Liked the convenience mart * Overall clean and restful * Comparable hotels in the area much less expensive
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 2
Trip purpose:
Business
Shopping tip:
Short walk from hotel
Plenty of close, convenient shopping.
Reviewer score
Would recommend
larry
lGreat place to stay
Business trip...great place to stay with spacious suites and dining/meeting area.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Granny & Paw-paw
Conveniently located, comfortable.
Beautiful room, clean and comfortable. Good sofa bed. No bathtub but fine spacious shower. Excellent breakfast.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
