Hotel Overview
Summer
Sadly the pool wasn't in while we stayed but still wasn't to bad.
See full review
-
- Apr 2, 2012
Great business hotel
Great that breakfast is included with the room. They have a really nice set up and if you don't...
See full review
-
suzzi
- Mar 28, 2012
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Hotel Map
- Nearby airports
- Ellis Airport, (OAJ), 19.50, MI, NW;
- Area description
- Suburban, suburban
Amenities
- Accessible facilities
- Airline Desk
- Business center
- Car Rental Desk
- Children's Activities
- Coffee Maker in Room
- Continental Breakfast
- Desk with Lamp
- Email Service
- FAX
- Free breakfast
- Golf
- Hairdryer in Room
- High-speed Internet
- Ice Machine
- Internet Access
- Ironing Board
- Maid Service
- Microwave
- Parking
- Rollaway Beds
- Safe Deposit Box
- Satellite TV
- Shops/Commercial Services
- Temperature Control
- Tennis
- TV
Dining
- Pancho Villa
- They are dedicated to serving fresh authentic Mexican Food. And serving their customers in a friendly family atmosphere.
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (27)
Ratings and reviews for Holiday Inn Express JACKSONVILLE
- All travelers (27) 3.6 / 5
- Business (4) 4 / 5
- Couples (5) 4 / 5
- Families (13) 3.2 / 5
- Singles (5) 4 / 5
- Amenities:
- 3.4
- Room cleanliness:
- 3.9
- Hotel staff:
- 4.3
- Room comfort:
- 3.9
- Location:
- 4
- Value:
- 3.4
81%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Summer
Sadly the pool wasn't in while we stayed but still wasn't to bad.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
suzzi
Great business hotel
Great that breakfast is included with the room. They have a really nice set up and if you don't have time to sit and eat, they have bags so you can take it with you.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Dining tip:
Short drive from hotel
Lots of places to choose from; right in the midst of all the restaurants.
Reviewer score
Would recommend
kdajjohnson
Camp Lejune visits
Perfect for visiting your Marine at Camps Lejune, Geiger, or Johnson. Breakfast was ready, fresh, and hot at 6:00 AM, while not 5 stars, it is great for one or two nights. We will stay there again on our next trip to see our Marine!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Pitman
Average hotel
Just an average hotel. Currently going through a renovation, I think I had the old room so new ones are probably nicer.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
schroering
Schroering trip
We had a corner room with easy access in and out of the hotel. Service was great and staff was pleasant. Good location near shopping and many food choices. We booked our travel package through Orbitz and included the flight, room and vehicle rental. This was great and extremely easy!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Shopping tip:
Short walk from hotel
right next door
Reviewer score
Would recommend
Pencil ready
Just after Hurricane Stay
We had a great time at this hotel. We booked two rooms and one of the rooms needed to stay an additional night. Newer staff on the front desk forgot to contact Orbitz to add the extra night. When we checked back after breakfast, we were all set to go. Experienced staff was appreciated. Our one bad thing was that the hotel's pool was damaged in the hurricane. We were told by staff we could use a pool nearby - Good thing -... but they did not say how far away it was and that you would have to drive there! Breakfast was great and the rooms were comfortable. The rooms compare very well with some of the other hotels nearby,
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Shopping tip:
Short drive from hotel
Well situated in a convenient spot. Easy access to dining of all kinds. Easy access to shopping and entertainment.
Reviewer score
Would recommend
Danielle
fun times
excellent, no problems at all
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would not recommend
Marine Dad
Not what we expected
My wife and I took my new-born grand daughter to see her father for the first time, He is stationed at one of the local Marine bases. I travel quite a bit for work, and have to say this was not the best experience with a hotel. The hotel room itself smelled like an old locker room, and did not look like it had been dusted in quite a while. Not only was there dust on the fixtures, but it was also stuck on the walls. We spoke to the front desk manager about it, and they apologized for the way the room was. Rather than sending someone to take care of the issues we mentioned, nothing further was offered. We decided to just go about the rest of the day visiting my son, and put the DO NOT DISTURB sign on the door as I have valuables that were left in the room. When we returned, the room beds had been made, and trash had been taken out. The dust was still there! We spoke to the front counter again regarding the cleaning staff going into the room when we did not wish anyone to enter while we were gone, and again got the standard we're sorry, and we will check our security cameras and see if anyone had gone in. Well, we never heard from anyone, and upon checking two days later we mentioned it again. The front desk manager said they had not gotten to it. Nothing else was offered. The reason I did not put a one star for this review is that the rest of the staff we encountered were friendly, and helpful when we asked for additional towels and such, and the breakfast that was available was standard, and quite good. Two additional notes: the pool was closed, and green, and our light fixture in the bathroom went out on our second day. I replaced the bulb myself with one that they gave me. My family and I will be going back to the area, but will not be staying in this hotel again!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 1
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
nana
a very nice stay
the hotel was at a very accessable place. we had access to all the stores. the hotel itself was very clean and the personal was very nice and courtous. i would recommend staying there to anyone.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Marine Mom
Great Stay in Jacksonville, NC
The staff, especially [...], was very courteous and helpful. The continental breakfast was outstanding. The stay was very enjoyable and I would definitely stay here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
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