Wingate by Wyndham Greenville

Came in a day early. I found that this causes issues with reservations and payments. Seems they are not able to make changes to third party bookings. Then when I add a regular night to my booking it caused them all kinds of grief. Hotel was clean, pleasant and located well.

Hotel was clean, but somewhat dated. Bed was a little lumpy, and pillows were very uncomfortable. I could hear person next door talking on the phone, and when his alarm clock went off in the morning.

We arrived in town at 2:00 for a wedding that was starting at 4:00 pm, we asked if we could check in early and the nasty lady at the front desk replied, " NO, we had a full house last night and we won't have rooms available until around 3:30 or 4 pm and we only have one person in house keeping today." Mind you this was also Eastern Carolina Univ. graduation weekend and folks were starting to pull in due to graduation starting at 6 pm. My boyfriend then asked if we could change in the restrooms and she was not too thrilled with us doing that. Finally, she 2-wayed housekeeping to check on the status of the rooms and found out that several rooms were indeed ALREADY CLEANED. When I asked her about the Wyndham Rewards program, she had no brochures handy and could not tell me anything about the program. The room was nice and clean but the restroom could have used some more work. The wash cloth had holes in them and the bath towels looked dirty. At breakfast the next morning, we could not find anyone who spoke Ebglish who could replenish the waffle batter, the Cranberry juice or bring out more bagels. The lady who was sitting there kept say," No comprendo". I was very disappointed in this Wingate, I have stayed at other Wingates and enjoyed everything. I highly recommend hiring more staff on BUSY weekends or after BUSY nights and have someone who speaks english who can assist your customers.

Went for daughter's graduation from ECU. Bed pillows lumpy and stained. Asked front desk staff for other pillows and were told, "Don't have any." Staff did give directions to Walmart so we could go BUY pillows. Although breakfast is a very nice convenience, the area was not well stocked and staff was slow and surly about helping stock items (needed a knife is all!) But the room was clean and good a/c and very, very quiet.

Not the best location, but not bad. Clean hotel, clean room. One of the better hotels I have stayed at in Greenville for the $$. AC unit was a little noisy, but could be turned down or off.

nothing but good things about this hotel. will go back soon.

First of all, I requested a non smoking room and they gave us a smoking room. When we went down to advise, they stated they did not have anymore non smoking rooms with double beds which meant we ended up having to stay in a room that did not accomodate the people. They gave us a room first where the door card did not work. Each time we left the room, the hotel attendant had to come up and let us in the room. Walls were paper thin and we could hear the entire conversation of the people in the next room. When we finally moved and got a non smoking room it was on the same floor and I could still smell the smoke.

A good value - clean, maintained!