I loved my stop at Franklin. The room was great !!! Very spacious and comfortable, the evening... See full review
Nov 30, 2007
Generally the hotel was clean and the staff friendly. The overhead light was out in the business... See full review
Aug 13, 2010
We are situated atop a mountain and offer a panoramic view of the Smoky Mountains from many of our rooms. We are one mile from downtown Franklin. We are located near Western Carolina University, Southwestern Community College and Highlands, NC. Our close proximity to The Biltmore Estate, Harrah's Casino, Gem Mining and other mountain activities make our location central. All of our rooms have HBO, ESPN, microwave/refrigerator, free high speed Internet as well as other amenities. Our hotel has the areas only indoor pool, and exercise room for our guest's pleasure. Our hotel also has a free hot continental breakfast available to our guest every morning. No Pets Allowed. Pool area is closed for repairs and Maintenance until Nov 15th, 2012.
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
It was average. There was a guest eating breakfast with no shoes on. The room was so hot we had to leave the air conditioner on the entire time. The indoor heated pool had been drained, but not mentioned when booking. This was the main reason we
chose this hotel. Our window view was blocked by a portion of the hotel's roof extension.
It was ok. The staff were nice. It was clean. Pool was ok. Fitness room had cheap equipment in it but they worked. TV was missing in fitness room. The only issue we had was when they cleaned our room the first morning and we came back from a
race and my husband needed a shower they did not have clean towels yet for our room. One would think that you would have at least 2 sets of towels per max # of guests per room for each room so while one was in the wash the other could be in the room.
Generally the hotel was clean and the staff friendly. The overhead light was out in the business office i.e. small room off the lobby with a chair and computer. The staff did not even offer to plug in a lamp to set on the "desk" so I could see
the keyboard while using the compuer. Staff members saw that I had a small flashlight between my teeth so I could type.
The breakfast staffer were very nice and friendly. They kept the room clean and food replenished.
I loved my stop at Franklin. The room was great !!! Very spacious and comfortable, the evening staff at check-in were very accomidating and friendly. Breakfast was great. I loved the Pool and spa, the only bad thing was it didn't open til 9am,
I would have loved it even more if I could have gotten in at 7am. Very nice experience. I will certainly return and recommend to friends.