Suburban Extended Stay Concord

This hotel is under new management, and the change is not exactly a great thing. It has affected the courtesy and attitudes of the staff. This change has also caused cutbacks on housekeeping. The hallways constantly smell of smoke, and the noise level at 2am is unbearable. Oh, and for those of you who have visited this area before, like my family, don't bring your pets anymore. Although the website states they are pet friendly, they are not! This became a major issue for our family, resulting in our having to kennel our dog for two weeks. Had we been informed of this change before traveling, we could have left him with friends or family at home and saved ourselves a ton of money, not to mention our dog's comfort during that time. They claim to be so economical, but for the price we paid for the room and the kennel, we could have stayed with our dog at a nicer hotel in Charlotte. We will never stay here again.

Stayed there four years ago when it was first built for three months and was very pleased with the service and facilities. My visit for one night was a disappointment. Most areas of the hotel including room smelled of cigarette smoke and overall upkeep was not good. Location is great near restaurants, shopping and Lowes Motor Speedway but needs an overhaul bad.

All together it was a nice hotel and there are tons of attractions in Concord...the mall is huge so it was a good experience.

the hotel itself is smelly it should be called the motel6!