$129 Avg/night
Rate based on Check-in: Sep 13, 2014 Check-out: Sep 14, 2014

Sonesta Charlotte ES Suites Arrowwood

4 stars
7925 Forest Pine Dr, Charlotte, NC 28273
Hotel Overview
Reviewer score
3.9
out of 5
42 reviews
Great stay!

What a great stay for a short get away! I would definitely recommend. See full review

  • RN4EVER
  • Apr 22, 2013
GreatTime

The hotel was cozy, the rooms are very clean, the hotel staff were extremely nice. The only problem... See full review

  • AnnaMarie14
  • Jul 17, 2014
Suites for the price of standard rooms near Carowinds

With the welcoming appeal of residential townhomes and a warm fireplace in the lobby, Sonesta ES Suites Charlotte offers apartment-style suites at fantastic prices. In the Arrowood Business District and only minutes from Carowinds theme park, the hotel provides so many extended-stay amenities even short-term guests choose to call this home. From the fitness center, Sports Court, and outdoor pool to the barbecue pavilion and library, the hotel shines with service. Enjoy free continental breakfast, free Wi-Fi and a friendly staff.

Highlights

  • Minutes from Paramount Carowinds Theme Park
  • Free deluxe continental breakfast buffet with hot items
  • Outdoor pool and Sports Court
  • Rooms have free Wi-Fi and complete kitchens with cookware
  • Pet-friendly rooms available (fees apply)

Rooms
Clean spacious suites make guests at Sonesta ES Suites Charlotte feel like they are in their own private apartment. Choose a studio, one-bedroom or two bedroom/two bath configuration. All suites cater to an extended stay with fully appointed kitchens that include a microwave, coffee-maker and apartment-size refrigerator with ice maker. A premium cable TV package, free Internet access (both wired and wireless) and personalized voice mail added provide convenience. Thoughtful classic decor in the separate living and work areas surpasses that of many bare-bones all-suite hotels. Ask about pet-friendly requirements.
Features
Sonesta ES Suites Charlotte takes pride in its JD Power Award for Guest Satisfaction. Make use of the on-site convenience store, laundry room and business center open around the clock or join the Sundowner Reception for free refreshments on three weekday evenings. Golf, sports events and tennis opportunities are all within 10 miles. Shoppers can head to near Carolina Place Mall and SouthPark Mall to browse popular stores like Nordstrom, Neiman Marcus and Crate & Barrel. Late risers appreciate the noon check-out time.
Attractions

  • Carowinds Amusement Park (4 mi/6.4 km)
  • Discovery Place (8 mi/12.8 km)
  • Billy Graham Library (5 mi/8 km)
  • Bank of America stadium (7 mi/11.3 km)
  • South Park Mall (6.5 mi/10.5 km)
  • Charlotte Convention Center (8.2 mi/13.2 km)
  • NASCAR Hall of Fame (8.9 mi/14.3 km)
  • Time Warner Cable Arena (9 mi/14.5 km)
  • Charlotte Motor Speedway (23 mi/37 km)

Transportation

  • Charlotte/Douglas International Airport (7 mi/11.3 km)

Business

  • Business center with copy, fax and printing services (fees apply)
  • Complimentary wireless and wired Internet access
  • One 700-square-foot flexible meeting room for up to 25 people
  • Guest laundry facilities

Hotel Map

35.1355 -80.9054
Nearby airports
Charlotte/Douglas International Airport, (CLT), 7.00, MI, SE; Greenville/Spartanburg International Airport, (GSP), 93.00, MI, NE; Piedmont Triad International Airport, (GSO), 105.00, MI, SW;
Area description
Suburban

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Sonesta Charlotte ES Suites Arrowwood Rooms

Studio 1 Queen NS
Studio Ste- 1 Queen-400 sq ft -Non smoking Free WIFI - Full Kitchen
2 Bedroom 1 bed each - 2Dbls-1Qu
2 Bdrm 1 bed each 2Dbls and 1Queen- Smoking- 775 sq ft- Free WIFI- Sleep sofa
1 Bedroom Wheelchair Accessible
1 Bdrm Wheelchair Accessible Ste- 550 sq ft- 1 Queen bed- Non smoking- Pull out sofa bed
1 Bedroom Wheelchair Accessible
1 Bdrm Wheelchair Accessible Suite- 550 sq ft Queen bed- Non-smoking- Pull out sofa bed
2 Bedroom 1 bed each -King and Q
2 Bdrm 1 bed each- 1 King and 1 Queen bed 775 sq ft- Smoking- Free WIFI- Sleep sofa
Studio 1 Queen S
Studio Ste- 1 Queen- 400 sq ft -Smoking Free WIFI - Full Kitchen - Sleep sofa
1 Bedroom Queen NS Suite
1 Bedroom Queen bed 550 sq ft Non smoking Free WIFI - Full Kitchen - Sleep sofa
One Bedroom Suite - King
One bedroom suite with king bed Free Wifi - Full Kitchen - Sleep sofa
One Bedroom ADA King - Shower
ADA Barrier free 1 bedroom king bed Free WiFi - Full Kitchen - Sleep sofa
One Bedroom Suite - 2 Doubles
One bedroom suite with two double beds Free WiFi - Full Kitchen - Sleep sofa
1 Bedroom 2 Doubles S
1 bdrm Ste-2dbl beds-550 sq ft -Smoking Free WIFI-Sleep sofa- Full Kitchen
Two Bedroom Suite - King each
Two bedroom suite - king bed in each room Free WiFi - Full Kitchen - Sleep sofa
2 Bedroom 1 bed each - 2Dbls-1Qu
2 Bdrm 1 bed each- 2Dbls and 1Queen- 775 sq ft- Non smoking- Sleep sofa- Free WIFI

Amenities

  • Free parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
Elevators
FEMA approved
Activities
Fitness Center
Children's activities
Dining
Restaurant
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Concierge desk
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Gift shop
Audio visual equipment
Conference suite
Parking
Free parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Room
Television with cable
Safe
Kitchen
AM/FM alarm clock
Desk with lamp
Hairdryer in room
Temperature control
Electronic door locks
Iron
Sprinklers in rooms

Nearby points of interest

  • Carowinds: 3 mi
  • The Billy Graham Library: 4 mi
  • Wing Haven Garden and Bird Sanctuary: 4.7 mi
  • Freedom Park: 4.9 mi
  • McDowell Nature Center and Preserve: 5.2 mi
  • Charlotte Nature Museum: 5.3 mi
  • Carolinas Aviation Museum: 6.1 mi
  • The Golf Club at Ballantyne: 6.3 mi
  • The Bank of America Stadium: 6.9 mi
  • Charlotte Convention Center: 7 mi
  • Bechtler Museum of Modern Art: 7 mi
  • Charlotte Bobcats Arena: 7.2 mi
  • Blumenthal Performing Arts Center: 7.3 mi
  • ImaginOn: The Joe & Joan Martin Center: 7.5 mi
  • Levine Museum of the New South: 7.5 mi
  • Carowinds: 3 mi
  • The Billy Graham Library: 4 mi
  • Wing Haven Garden and Bird Sanctuary: 4.7 mi
  • Freedom Park: 4.9 mi
  • McDowell Nature Center and Preserve: 5.2 mi
  • Charlotte Nature Museum: 5.3 mi
  • Carolinas Aviation Museum: 6.1 mi
  • The Golf Club at Ballantyne: 6.3 mi
  • The Bank of America Stadium: 6.9 mi
  • Charlotte Convention Center: 7 mi
  • Bechtler Museum of Modern Art: 7 mi
  • Charlotte Bobcats Arena: 7.2 mi
  • Blumenthal Performing Arts Center: 7.3 mi
  • ImaginOn: The Joe & Joan Martin Center: 7.5 mi
  • Levine Museum of the New South: 7.5 mi
  • Discovery Place: 7.5 mi
  • Fourth Ward: 7.6 mi
  • The Fillmore: 7.9 mi
  • North Carolina Music Factory: 8 mi
  • US National Whitewater Center: 11 mi
  • Reedy Creek Nature Center and Preserve: 13.8 mi
  • Metrolina Expo Center: 14.5 mi
  • Halton Arena: 15.3 mi
  • UNC Charlotte Botanical Gardens: 15.6 mi
  • Lowe's Motor Speedway: 19.5 mi
  • Hendrix Motorsports Complex: 19.5 mi

Dining

Complimentary Breakfast Buffet
Start your day off with a delicious complimentary breakfast featuring two hot and cold entrees
Evening Reception
Evening Reception Lounge which serves light fare on Tuesday Wednesday and Thursday evenings.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (42)

Ratings and reviews for Sonesta Charlotte ES Suites Arrowwood

Overall score

3.9 / 5
5.01.0
42 out of 42
Amenities:
4
Room cleanliness:
4
Hotel staff:
4.3
Room comfort:
4.1
Location:
4.3
Value:
4.2

81% would recommend to a friend.

Sort by:
Review of Sonesta Charlotte ES Suites Arrowwood

Reviewer score

3
5.01.0
vonn1
Atlanta
Jul 21, 2014

Fair over priced for service provided

Room service advertised 24 hour service not true. Agent informrd guess kitchen closed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Sonesta Charlotte ES Suites Arrowwood

Reviewer score

4
5.01.0
AnnaMarie14
NC
Jul 17, 2014

GreatTime

The hotel was cozy, the rooms are very clean, the hotel staff were extremely nice. The only problem we had with our stay is that the room we purchased for the weekend stated that it accommodated four and when we arrived in our room there was only a queen bed; the room was more suitable for a couple or single person and should have been listed as so.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Review of Sonesta Charlotte ES Suites Arrowwood

Reviewer score

4
5.01.0
RAM Precision
Business
San Jose California
May 18, 2014

Extended Work Stay

I had stayed at this hotel under the previous owners. The location for my needs could not of been better, very close, to my work destination. I did like the changes made by the new owners. When I do travel back to Charlotte, this is the place I want to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Time-saving tip: Short drive from hotel

Very close to Stanley-Black & Decker or Carowinds Amusement Park

Review of Sonesta Charlotte ES Suites Arrowwood

Reviewer score

2
5.01.0
AyatollahOfTheHotelStays
Business
Bostonia, Massachvssetts
Jun 2, 2013

Good for sleeping

Decent extended stay place. Reasonably clean. But needs that little bit more to feel special. Ancient CRT tvs. Room Lights are too harsh and white.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Not too far from the Ballantyne business area. Which has decent restaurants. The Taj out here has pretty decent Indian fare.

Review of Sonesta Charlotte ES Suites Arrowwood

Reviewer score

4
5.01.0
MarcMay
Business
Miami, FL
May 24, 2013

Good for the Money

In General its a good Hotel. I stayed twice in this Hotel already and the rooms have nice space. (needs improvement on A/C Units) The breakfast buffet is very good and has a lot of choices.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
4
Trip purpose:

Business

Review of Sonesta Charlotte ES Suites Arrowwood

Reviewer score

4
5.01.0
Stashu
Jacksonville
May 9, 2013

Charlotte Family Visit!

Our family car started to overheat as we arrived. The clerk was helpful in directing us to the nearest dealer and all worked out well. The Charlotte Sonesta is a very good value considering it's location, room size and comfort. Breakfast was included and had a good selection, no one should go hungry. On our next visit to the queen city, the Sonesta will be our first choice for a place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Sonesta Charlotte ES Suites Arrowwood

Reviewer score

5
5.01.0
RN4EVER
Atlantic City
Apr 22, 2013

Great stay!

What a great stay for a short get away! I would definitely recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Sonesta Charlotte ES Suites Arrowwood

Reviewer score

2
5.01.0
Floridask8r2003
Kittery, Maine
Apr 12, 2013

In need of a make over

I travel to Charlotte frequently to visit an ailing parent in a nursing facility. I search various travel sites for the best packages that include airfare, rental car, and hotel. Normally I stay in the Ballantyne area of Charlotte but this time hotel packages were much higher than I wanted to pay. I found a reasonable price that included a This Hotel in another area of Charlotte. The Hotel is in close proximity to restaurants and stores and conveniently close to the highway. I checked in early afternoon, unpacked my bags and started to notice the suite was in bad need of a makeover. The phones were dirty and yellowed with age. The TV's in both the living room area and bedroom were from the 1990's (not Flatscreen) and had horrible reception. The remote for the TV in the living room had no cover on the battery compartment and they kept falling out. The furniture is old. I sat on the sofa and nearly sank into the floor. The kitchen has old fixtures including a stove top that had a burner that didn't work. There was opened boxes of food in the cupboards from previous people who'd stayed in the room. Two of the lamps in the living room did not light. The thermostat was not attached firmly to the wall. The bathroom vanity was so low, I had to bend over to use the sink to shave. The walls near the shower had numerous colors of patch ups on the walls. The grout around the tiles on the floor was filthy. Pieces of grout were missing from the molding and there were cracks in the ceiling light fixture. About 10 minutes after unpacking, I started to hear construction equipment outside my windows. I looked out and there were workmen with heavy equipment right outside. The large crane they were using to work on the outside of the building shaded my room during the day. They were there for the duration of my stay with stepladders and drink cups resting on the outside windows. I came back in afternoon to rest and the noise and backup beeping was so loud there was no way to catch a quick nap. Shortly after checking in, I complained to the front desk. I felt like I had been given a room that had never been renovated. I was told that the hotel had just been acquired by The company and that if I wanted to see other rooms in the hotel I could. But I would see rooms in the same basic condition. In summary, next time, I will pay the extra money to stay in a clean modern hotel that is not going through a renovation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Sightseeing tip: Short drive from hotel

Freedom Park is a 15 minute drive from the hotel. I went there one afternoon to get away from the construction noise at the hotel. It is in the center of Charlotte with many bridges and waterways connected by a number of trails. Reminded me of Central Park. An oasis in the middle of Charlotte. Many picnic tables in the park too.

Review of Sonesta Charlotte ES Suites Arrowwood

Reviewer score

3
5.01.0
Restless in Charlotte...
North Carolina
Jan 28, 2013

Good value for the money

Overall the facility was fine, certainly worth the price over it's competitors. Unfortunately we had a room on the first floor adjacent to the side exit near the smoking area. The door closure device was broken allowing the door to slam shut every time someone entered or exited. We didn't realize how disturbing this would be until we went to sleep and were awoken half a dozen times in the middle of the night. (The bed backed up to the wall behind the exit...). We checked out early in the morning and reported the broken door. The manager on duty thanked us but could have offered some sort of compensation. We will choose this hotel again but certainly wouldn't accept a room near the exit...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
4
Review of Sonesta Charlotte ES Suites Arrowwood

Reviewer score

3
5.01.0
Sids Dad our awesome dog
San Francisco, CA
Dec 31, 2012

Not the 4-stars I was expecting

This hotel felt more like a Holiday Inn than a sweet Suite. The furnishings were drab and outdated. The phone didn't work properly. Every receptacle I plugged into was loose in the wall. I'm disappointed I passed up a Marriott Residence Inn for this place. I would not go again, and there was nothing 4-star about the place.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
2
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