$94 Avg/night
Rate based on Check-in: Dec 27, 2014 Check-out: Dec 29, 2014

Holiday Inn CHARLOTTE-CENTER CITY

3 stars
230 North College St, Charlotte, NC 28202
Hotel Overview
Reviewer score
3.8
out of 5
65 reviews
Conference Stay

I was in Charlotte for a conference and could not get into the hotel where the conference was being... See full review

  • JMEDly
  • Oct 8, 2014
Great Weekend

Great hotel in the heart of downtown! We were able to walk everywhere that we wanted to including... See full review

  • Dax1
  • Aug 4, 2014
Affordable Uptown style with a rooftop pool and track

A cut above a typical Holiday Inn, Holiday Inn CHARLOTTE -- CENTER CITY stuns guests with Uptown flavor and amenities, starting in the boutique-chic lobby. From there, the style only escalates, right up to the rooftop rotunda with skyline views, an outdoor pool, hot tub and jogging track. Dine indoors or out at Caffe Sienna morning until night. The cocktail lounge with tapas menu hops until 2 a.m. on weekends, but rooms are quiet and comfortable with free Wi-Fi. Bobcats and Checkers fans love that Time Warner Cable Arena adjoins the hotel.

Highlights

  • Rooftop rotunda with skyline views, outdoor pool , spa tub, jogging track and fitness center
  • Caffe Siena open all day with new tapas menu and martini lounge area until 2.a.m.
  • Walking distance to shops, museums and restaurants plus free Uptown Charlotte shuttle
  • Upscale modern lobby and rooms with a fresh look and feel
  • Concierge-level corporate guests enjoy free deluxe Continental breakfast and evening social

Location
The Time Warner Cable Arena is adjacent to the Holiday Inn CHARLOTTE -- CENTER CITY for easy access to sporting events and concerts. A smart Uptown location means Bank of America Stadium, home of the NFL Carolina Panthers, NASCAR Hall of Fame, Discovery Place family science center and Charlotte Convention Center are all only blocks away. A complimentary shuttle zips guests to their destination of choice within three miles.
Rooms
Tailored decor of dark woods, streamlined lighting fixtures and triple-sheeted contemporary bedding welcomes guests in all 296 rooms at Holiday Inn CHARLOTTE -- CENTER CITY. Guests love the skyline views, free Wi-Fi access and the room service menu from on-site Caffe Siena restaurant. Televisions have premium cable channels and in-room movies, and all rooms include coffee/tea makers, multi-line phones and work desks with a comfy, ergonomic chair.
Features

Newly renovated with cosmopolitan flair, the Holiday Inn CHARLOTTE -- CENTER CITY received the Intercontinental Hotel Group's Renovation of the Year Award. Stop by the attractive Caffe Siena open for breakfast, lunch and dinner. The restaurant serves Mediterranean cuisine and offers both indoor & al fresco dining. Garage and valet parking are available (fees apply). Affiliated with the International Gay & Lesbian Travel Association (IGLTA), the hotel welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Transportation

  • Charlotte/Douglas International Airport (7.3 mi/11.7 km)
  • Free transportation within three miles of the hotel
  • Adjacent to the LYNX Charlotte Light Rail line

Attractions

  • Time Warner Cable Arena (across the street)
  • EpiCentre shops and restaurants (0.2 mi /0.3 km)
  • Blumenthal Performing Arts Center (0.3 mi/0.5 km)
  • Charlotte Convention Center (0.3 mi/0.5 km)
  • NASCAR Hall of Fame (0.4 mi/0.6 km)
  • Discovery Place (0.4 mi/0.6 km)
  • Bank of America stadium (0.6 mi /1 km)
  • Carowinds Amusement Park (12.4 mi/20 km)
  • U.S. National Whitewater Center (13.2 mi /21.2 km)
  • Charlotte Motor Speedway (14.8 mi/23.8 km)

Business

  • Business center
  • New Conference and Event Center can host groups of up to 400
  • 9,700 square feet of meeting space in 8 contemporary meeting rooms, 2 ballrooms and a scenic rooftop rotunda

Recommendations for you

Customers who viewed Holiday Inn CHARLOTTE-CENTER CITY also booked these hotels.

Reviewer score 4.0 out of 5
Reviewer score 4.3 out of 5

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Live entertainment
Children's activities
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Car rental desk
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • Blumenthal Performing Arts Center: 0.1 mi
  • Levine Museum of the New South: 0.1 mi
  • ImaginOn: The Joe & Joan Martin Center: 0.1 mi
  • Charlotte Bobcats Arena: 0.2 mi
  • Discovery Place: 0.2 mi
  • Fourth Ward: 0.3 mi
  • Charlotte Convention Center: 0.4 mi
  • Bechtler Museum of Modern Art: 0.5 mi
  • The Bank of America Stadium: 0.7 mi
  • The Fillmore: 0.9 mi
  • North Carolina Music Factory: 0.9 mi
  • Charlotte Nature Museum: 2.3 mi
  • Freedom Park: 2.7 mi
  • Wing Haven Garden and Bird Sanctuary: 3.3 mi
  • The Billy Graham Library: 4.7 mi
  • Blumenthal Performing Arts Center: 0.1 mi
  • Levine Museum of the New South: 0.1 mi
  • ImaginOn: The Joe & Joan Martin Center: 0.1 mi
  • Charlotte Bobcats Arena: 0.2 mi
  • Discovery Place: 0.2 mi
  • Fourth Ward: 0.3 mi
  • Charlotte Convention Center: 0.4 mi
  • Bechtler Museum of Modern Art: 0.5 mi
  • The Bank of America Stadium: 0.7 mi
  • The Fillmore: 0.9 mi
  • North Carolina Music Factory: 0.9 mi
  • Charlotte Nature Museum: 2.3 mi
  • Freedom Park: 2.7 mi
  • Wing Haven Garden and Bird Sanctuary: 3.3 mi
  • The Billy Graham Library: 4.7 mi
  • Carolinas Aviation Museum: 5.1 mi
  • Reedy Creek Nature Center and Preserve: 7.3 mi
  • Metrolina Expo Center: 7.6 mi
  • Halton Arena: 8.1 mi
  • UNC Charlotte Botanical Gardens: 8.4 mi
  • US National Whitewater Center: 9.9 mi
  • Carowinds: 10.4 mi
  • The Golf Club at Ballantyne: 11.8 mi
  • McDowell Nature Center and Preserve: 11.9 mi
  • Hendrix Motorsports Complex: 12.2 mi
  • Lowe's Motor Speedway: 12.3 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (65)

Ratings and reviews for Holiday Inn CHARLOTTE-CENTER CITY

Overall score

3.8 / 5
5.01.0
65 out of 65
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
4
Room comfort:
4
Location:
4.7
Value:
3.7

86% would recommend to a friend.

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Review of Holiday Inn CHARLOTTE-CENTER CITY

Reviewer score

4
5.01.0
JMEDly
Business
Shreveport, LA
Oct 8, 2014

Conference Stay

I was in Charlotte for a conference and could not get into the hotel where the conference was being held. The Holiday Inn was within walking distance but they also offered shuttle service to the other hotel. The room was fine and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

There are lots of restaurants within walking distance for every taste.

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Review of Holiday Inn CHARLOTTE-CENTER CITY

Reviewer score

3
5.01.0
B5C Forever
Business
Augusta GA
Sep 23, 2014

Great location, but noisy

This hotel is a short walk from virtually everything in uptown Charlotte, which makes it a great place to stay. The walls, however, are very thin as it is very easy to be disturbed by noisy neighbors. The weekend I stayed was a game weekend for the Panthers, and this hotel was chosen as a basecamp for a large number of the opposition's fan base. They made their Steeltown origins known by their predilection to immediately become belligerently drunk, break glasses, and hold loud conversations until the wee hours of the morning. When I awoke from my frequently-disturbed slumber and went out to start my day, I made it a point to place my room service dishes in the hallway as loudly as possible, and rearrange them numerous times with great fanfare. I did this because I am childish and wanted to introduce the boisterous visitors to their inevitable hangovers as early as possible.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Holiday Inn CHARLOTTE-CENTER CITY

Reviewer score

4
5.01.0
Dax1
Business
Indianapolis, IN
Aug 4, 2014

Great Weekend

Great hotel in the heart of downtown! We were able to walk everywhere that we wanted to including the tram to go to a bar outside of the loop. Had a great time and were impressed with the cleanliness of the entire hotel and the friendliness of the staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Check out Black Fin. Ate there twice in one weekend if that tells you anything.

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Review of Holiday Inn CHARLOTTE-CENTER CITY

Reviewer score

4
5.01.0
JMead
Business
Danville, VA
Jun 24, 2014

great location for the price

Location was perfect and room was nice. Would definitely stay again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Holiday Inn CHARLOTTE-CENTER CITY

Reviewer score

4
5.01.0
Mrs.Orange
Business
Hendersonville
May 29, 2014

Nice Hotel

We stayed at Holiday inn Center city Charlotte to attend a wedding that was held at the hotel. It is a lovely hotel with a congenial staff. Upon arrival a nice gentleman offered to help with our luggage. He said he would get us a cart and I was thankful he offered. We did not have much to carry in but it was helpful to have the cart. I told him I could take to the room without assistance,but he insisted. I was panicking because I knew I would be expected to tip him and I didn't have much cash. I would have rather taken it myself and not bothered him with the task. I gave him the last of my cash. So be prepared with extra cash for tipping! We found the room to be clean and nice. It was definitely a room more suited for a businessman . The sink was so high I could not use it easily. It was so hard even to wash my face! I am short and it was uncomfortably high.. There was hardly any counter space at the sink to lay out toiletries etc..I had to hang my makeup bag in the bathroom which is separate from the sink area. It was quite inconvenient to walk back and forth from sink to bathroom to get makeup. The sink is so large and awkward that it us hard to get to the mirror to put makeup on. We attended a wedding and then dinner which was catered by the Holiday Inn restaurant. The food was extraordinary! We had Filet Mignon and it was divine. The dinner was perfect and the staff was attentive and professional. Overall it was a pleasant stay. We would recommend that some rooms be updated to accommodate non- business travelers.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Holiday Inn CHARLOTTE-CENTER CITY

Reviewer score

1
5.01.0
Business traveler AP
Business
Texas
Feb 10, 2014

Extremely poor customer service

I visited this location for 4 days on a business trip and and was consistently unable to enter the room with the access key. I had to wait in the hall several times a day and at night until someone came to allow entry. I informed the staff of the problem several times each day and was never offered another room or even an apology from the manager. I reached out to this location and the corporate office to provide feedback and had to follow up several times to get any feedback. This company does not care about the guest experience!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Holiday Inn CHARLOTTE-CENTER CITY

Reviewer score

2
5.01.0
Al the traveller
Business
Raleigh, NC
Dec 18, 2013

Less than expected

The hotel is very convenient and clean however, the A/C unit in the room has no thermostat therefore it runs constantly when turned on. The sink is in the room not the bathroom which annoying when 1 person awoke before the other. The toilet is the old small-openning type ... good luck on that! Overall a very disappointing hotel experience. Next time I'll stay someplace else.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
2
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Review of Holiday Inn CHARLOTTE-CENTER CITY

Reviewer score

3
5.01.0
StephTrom
Business
Richmond, VA
May 28, 2013

The Underdog wins this one

We arrived to Charlotte for an over night stay to see Sara Bareilles at the Booth Playhouse. Upon entering, Dan was lively and polite to take our car for us. Valet is $22 a day or self service parking is $16. At the desk we were rushed through check in. Skimming through the paperwork and questioning the clerk about why they needed an additional card when the room was booked under one to have a $100 deposit charge later on, with no mention of it from the clerk. I called after my trip to verify that I was not to be charged other then the valet service (which sadly to say was the only portion to boast about) the clerk became snotty. Room was just as photo showed. During the night the toilet would not stop filling. I had to remove the back and work the rotted plug into place. The maid knocked on the door about 10 AM which was very polite and stated she would return later when she realized we where still occupying the space. The normally unsung heroes of the hotel operations are what would even make me consider going back to this place. Having worked with the public there is one thing you do not lie to them about: Their obligation with their money when entering a contract. Other than the clerks disregard for handling business properly I would inform friends of the fee before the trip. The only time that anyone has to deal with the front desk is when checking in so don't let that stop you from going everyone else was very kind and willing to help.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Entertainment tip: Short walk from hotel

If we hadn't come across kind woman on the street to direct us as to where Booth Playhouse was we would have been lost and would not have enjoyed the concert experience nearly as much as we did! To get to Booth Playhouse its best to walk down the block against traffic and enter the bank of America building. Use the escalators to then cross the skywalk the entrance to the playhouse is to the right. The instructions are not nearly as precise on any of the websites.

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Review of Holiday Inn CHARLOTTE-CENTER CITY

Reviewer score

4
5.01.0
Susie Consultant
Business
Connecticut
May 27, 2013

Excellent value, convenient location.

The room price includes free wifi, a microwave, and a small refrigerator - all great for the business traveler on a budget. The hotel offers free local shuttle service, although it's on a first come first serve basis and you may need to wait. The wall AC unit was noisy, my only complaint. Bring ear plugs for sleeping and you'll be just fine.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

The public transit bus ("CATS - Sprinter") cost $2 for a 20 minute ride from the airport to a stop 1.5 blocks from the hotel entrance with virtually no waiting time.

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Review of Holiday Inn CHARLOTTE-CENTER CITY

Reviewer score

5
5.01.0
HEAT FAN MOM
Business
KNOXVILLE
Apr 7, 2013

awesome day with my son

I enjoy the hotel location and specially the town,,i didn't like they didn't have refrigerator in the room but beside that I enjoy it and rest.. we have plans to come back and stay at the same hotel...q

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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