$63 Avg/night
Rate and special offer based on Check-in: Apr 28, 2014 Check-out: May 1, 2014

Ramada Asheville / Biltmore West

2 stars
275 Smokey Park Hwy, Asheville, NC 28806
Hotel Overview
Reviewer score
2.8
out of 5
65 reviews
our anniversary weekend

We were most impressed with the staff, their efficiency, and their friendliness and helpfulness.... See full review

  • Judy 'n Jim
  • May 28, 2013
Place to stay for work trip.

Easy to find location. Nice indoor and outdoor pool. Comfortable bed. See full review

  • Highlander51
  • Jun 26, 2013
Free hot breakfast, Wi-Fi, indoor playground and two pools in Asheville

An on-site IHOP restaurant at the Ramada Biltmore West offers guests a free hot breakfast daily. An indoor pool and whirlpool are situated in a palatial atrium space. An outdoor pool is available, as well as an indoor putting green and indoor playing area for kids. All guest rooms feature complimentary Wi-Fi Internet access. Located near the intersection of I-40 and I-26, the Ramada Biltmore West provides easy access to the attractions of Asheville and day trip destinations such as Pisgah National Forest and Chimney Rock State Park.

Highlights
  • Free hot breakfast at on-site IHOP  
  • Complimentary Wi-Fi Internet access
  • Indoor pool and whirlpool situated in a 21,000-square-foot atrium space
  • Seasonal outdoor pool
Rooms

Complimentary Wi-Fi is available in all guest rooms at the Ramada Biltmore West. Cable channels and free local phone calls are included. Coffee makers, hair dryers, irons and ironing boards provide additional convenience. Most rooms feature microwaves and refrigerators. Junior suites are available, with divided sleeping and living areas, a dining table, sofa and coffee table.

Features

A complimentary hot breakfast is provided at the IHOP restaurant located inside the hotel. IHOP also offers lunch and dinner and specializes in traditional favorites such as loaded potato and bacon soup, ham and egg melts, and country fried steaks.

 

A large atrium features a whirlpool and indoor/outdoor swimming pool. Also available at the Ramada Biltmore West are a sauna, game room, indoor putting green and indoor playing area for kids. A fitness center includes an elliptical machine, exercise bike, treadmill, universal weight machine and wall-mounted flat-panel TV. Contact the hotel for the hotel's pet policy.

Transportation
  • I-40 (0.2 mi/0.3 km)
  • I-26 (1 mi/2.4 km)
  • I-240 (1 mi/2.4 km)
  • Greyhound bus station (6 mi/9.8 km)
  • Asheville Regional Airport (10 mi/16.6 km)
Attractions
  • The North Carolina Arboretum (5 mi/7.6 km)
  • Asheville Visitor Center (5 mi/7.8 km) 
  • Grove Arcade (5 mi/7.9 km)
  • Biltmore House (5 mi/8 km) 
  • Asheville Civic Center (5 mi/8.2 km)
  • Asheville Art Museum (5 mi/8.3 km) 
  • Blue Ridge Parkway (5 mi/8.3 km)
  • University of North Carolina at Asheville (5 mi/8.7 km)
  • Asheville Mall (6 mi/9.9 km)    
Business
  • Business center
  • Meeting space available
  • Complimentary Wi-Fi Internet access

Amenities

  • High-speed internet
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
Ice machine
Activities
Heated pool
Exercise gym
Sauna
Play ground
Dining
Restaurant
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Guest laundromat
Express checkout
Security
Wake-up service
Meeting/Banquet facilities
FAX
Conference facilities
Overhead projector
Audio visual equipment
Internet
High-speed internet
Parking
Parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Wheel chair access
Accessible parking
Room
AM/FM alarm clock
Desk with lamp
Microwave
Over sized rooms
TV remote control
Cribs available
Ironing board

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Hotel Map

35.5556 -82.6413
Area description
Downtown

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (65)

Ratings and reviews for Ramada Asheville / Biltmore West

Overall score

2.8 / 5
65 out of 65
Amenities:
3
Room cleanliness:
3.1
Hotel staff:
3.5
Room comfort:
3.1
Location:
3.5
Value:
3.1

52% would recommend to a friend.

Sort by:
Review of Ramada Asheville / Biltmore West

Reviewer score

3
Tom Accountant
Chapel Hill, NC
Dec 9, 2013

Ramada Hotel Ashville

The hotel was fine although it needs some updating. The room door was all scratched as well as the tube. The biggest problems was that the room was advertised as coming with a free breakfast which did not happen. The desk attendant said they had been reporting that the room does not come with breakfast but it has never been changed

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Ramada Asheville / Biltmore West

Reviewer score

1
Sandynp
Louisville KY
Dec 2, 2013

no heat, no pool

Pool was not working due to not being heated. Carpet was dirty with holes. There was no elevator. Room was freezing and the knobs on heaters were broken. Room was changed to warmer one in better repair. Was first room reserved for prepaid customers? IHOP did not have free breakfast as advertised. Get this hotel off your list please. $88.00 was wasted. I booked so I could swim after long car ride.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
5
Value:
1
Review of Ramada Asheville / Biltmore West

Reviewer score

2
Ms. Mary M
Sarasota, FL
Nov 18, 2013

Ramada Inn Biltmore West, Asheville, NC

We found that we had to ask the front desk for such incidentals that should have been replaced with everyday maid service, such as toilet paper, a replacement bag for ice bucket..... The room was dirty and the light switches were filthy! We asked them several times for a bathroom 'sunlamp bulb', which would have been very nice considering it was very cold that weekend. I asked for a room change, but they would not accomodate us and the hotel was not completely booked. That is the least they could've done.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Dining tip: Short walk from hotel

IHOP attached to this hotel as well as Applebee's both honoring 10% discount when you show your room key. Nice for Applebee's with their drink specials. Wafflehouse right across the street.

Review of Ramada Asheville / Biltmore West

Reviewer score

3
bill bo bob
Mcallen tx
Oct 25, 2013

enjoyed my stay

Check in was fast. they pulled up my reservation and it was pretty much what i was hoping for.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Review of Ramada Asheville / Biltmore West

Reviewer score

4
Highlander51
Business
Johnson City, TN, USA
Jun 26, 2013

Place to stay for work trip.

Easy to find location. Nice indoor and outdoor pool. Comfortable bed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Review of Ramada Asheville / Biltmore West

Reviewer score

5
Judy 'n Jim
Cedar Bluff, Alabama
May 28, 2013

our anniversary weekend

We were most impressed with the staff, their efficiency, and their friendliness and helpfulness. Our room was thoroughly cleaned each day; the towels and bedding were of high quality and always clean. It was easy to access the wi-fi service. The atrium was exceptionally spacious and well-furnished. The location of the hotel allowed us to access and attend all the activities we had planned. Thanks for a great stay at an affordable price!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Ramada Asheville / Biltmore West

Reviewer score

3
Carefree
Charlotte, NC
Jan 1, 2013

Nice Price

It was a good price for the money. Needs to change that breakfast is no longer available in the package.That was the selling point for us to book. But overall the price was right.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
3
Review of Ramada Asheville / Biltmore West

Reviewer score

2
bonzdella
durham, nc
Nov 13, 2012

Acceptable Weekend Stay

I didn't like the fact that the sales representative booked me in an outside room. Fortunately the hotel had some indoor rooms available and I was much happier with that room. We were moved from our first room because we had a gigantic cockroach (this was a big buzzard) in our room. The room where we moved did not have a microwave and fridge which was a bummer. The beds were not very comfy and we checked into a room with double beds and a sleeper sofa but we only had enough washcloths for 2 people. The room was clean enough and close to restaurants. The hotel had continental breakfast on Sunday but not on Monday. The hotel was close to the interstate so it made for easy traveling. This was an older hotel and if I was in a pinch I would stay here again, but could get much better accommodations for a few extra bucks.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Ramada Asheville / Biltmore West

Reviewer score

3
BeerbrewingGuy
Durham, NC
Oct 22, 2012

Oktober getaway

I went with a couple of guys for a weekend getaway in Asheville. I had stayed at this hotel before. It's a straightshot to/from downtown and right off of 40. BTW, on Garmin for some reason it's listed as "Ramada Baltimore West". The room stayed clean, linens stocked, quick check-in and check-out. I appreciate better hotels, but I don't travel to spend a lot of time in them. This was great for a place to crash after a long day out at half the price of other hotels in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
4
Review of Ramada Asheville / Biltmore West

Reviewer score

3
Court Pham
Charlotte, NC
Oct 13, 2012

Inexpensive stay

Good for the price. It's also close to the Biltmore, NC Arboretum, & Downtown. Restaurants are within walking distance. Ihop is connected to the hotel & Ramada will give you a coupon upon request. Overall, enjoyed my stay with my husband.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
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