$63 Avg/night
Rate and special offer based on Check-in: Jun 24, 2013 Check-out: Jun 27, 2013

Ramada Asheville Southwest

2 stars
275 Smokey Park Hwy, Asheville, NC 28806
Hotel Overview
Reviewer score
2.8
out of 5
60 reviews
our anniversary weekend

We were most impressed with the staff, their efficiency, and their friendliness and helpfulness.... See full review

  • Judy 'n Jim
  • May 28, 2013
My review of Ramada Biltmore West

Excelent service, very clean, but not to many options for dining, well it doesn,t matter because is... See full review

  • Anonymous
  • Oct 27, 2008
Free hot breakfast, Wi-Fi, indoor playground and two pools in Asheville

An on-site IHOP restaurant at the Ramada Biltmore West offers guests a free hot breakfast daily. An indoor pool and whirlpool are situated in a palatial atrium space. An outdoor pool is available, as well as an indoor putting green and indoor playing area for kids. All guest rooms feature complimentary Wi-Fi Internet access. Located near the intersection of I-40 and I-26, the Ramada Biltmore West provides easy access to the attractions of Asheville and day trip destinations such as Pisgah National Forest and Chimney Rock State Park.

Highlights
  • Free hot breakfast at on-site IHOP  
  • Complimentary Wi-Fi Internet access
  • Indoor pool and whirlpool situated in a 21,000-square-foot atrium space
  • Seasonal outdoor pool
Rooms

Complimentary Wi-Fi is available in all guest rooms at the Ramada Biltmore West. Cable channels and free local phone calls are included. Coffee makers, hair dryers, irons and ironing boards provide additional convenience. Most rooms feature microwaves and refrigerators. Junior suites are available, with divided sleeping and living areas, a dining table, sofa and coffee table.

Features

A complimentary hot breakfast is provided at the IHOP restaurant located inside the hotel. IHOP also offers lunch and dinner and specializes in traditional favorites such as loaded potato and bacon soup, ham and egg melts, and country fried steaks.

 

A large atrium features a whirlpool and indoor/outdoor swimming pool. Also available at the Ramada Biltmore West are a sauna, game room, indoor putting green and indoor playing area for kids. A fitness center includes an elliptical machine, exercise bike, treadmill, universal weight machine and wall-mounted flat-panel TV. Contact the hotel for the hotel's pet policy.

Transportation
  • I-40 (0.2 mi/0.3 km)
  • I-26 (1 mi/2.4 km)
  • I-240 (1 mi/2.4 km)
  • Greyhound bus station (6 mi/9.8 km)
  • Asheville Regional Airport (10 mi/16.6 km)
Attractions
  • The North Carolina Arboretum (5 mi/7.6 km)
  • Asheville Visitor Center (5 mi/7.8 km) 
  • Grove Arcade (5 mi/7.9 km)
  • Biltmore House (5 mi/8 km) 
  • Asheville Civic Center (5 mi/8.2 km)
  • Asheville Art Museum (5 mi/8.3 km) 
  • Blue Ridge Parkway (5 mi/8.3 km)
  • University of North Carolina at Asheville (5 mi/8.7 km)
  • Asheville Mall (6 mi/9.9 km)    
Business
  • Business center
  • Meeting space available
  • Complimentary Wi-Fi Internet access

Amenities

  • High-speed internet
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pets allowed
Free local telephone calls
Ice machine
Activities
Heated pool
Exercise gym
Sauna
Play ground
Dining
Restaurant
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Guest laundromat
Express checkout
Security
Wake-up service
Meeting/Banquet facilities
FAX
Conference facilities
Overhead projector
Audio visual equipment
Internet
High-speed internet
Parking
Parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Wheel chair access
Accessible parking
Room
AM/FM alarm clock
Desk with lamp
Microwave
Over sized rooms
TV remote control
Cribs available
Ironing board

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Reviewer score 3.0 out of 5
Reviewer score 3.2 out of 5
Reviewer score 3.5 out of 5

Hotel Map

35.5556 -82.6413
Area description
Downtown

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (60)

Ratings and reviews for Ramada Asheville Southwest

Overall score

2.8 / 5
60 out of 60
Amenities:
3
Room cleanliness:
3.1
Hotel staff:
3.5
Room comfort:
3.2
Location:
3.5
Value:
3.2

53% would recommend to a friend.

Sort by:
Review this hotel
Review of Ramada Asheville Southwest

Reviewer score

5
Judy 'n Jim
Cedar Bluff, Alabama
May 28, 2013

our anniversary weekend

We were most impressed with the staff, their efficiency, and their friendliness and helpfulness. Our room was thoroughly cleaned each day; the towels and bedding were of high quality and always clean. It was easy to access the wi-fi service. The atrium was exceptionally spacious and well-furnished. The location of the hotel allowed us to access and attend all the activities we had planned. Thanks for a great stay at an affordable price!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Ramada Asheville Southwest

Reviewer score

3
Carefree
Charlotte, NC
Jan 1, 2013

Nice Price

It was a good price for the money. Needs to change that breakfast is no longer available in the package.That was the selling point for us to book. But overall the price was right.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
3
Review of Ramada Asheville Southwest

Reviewer score

2
bonzdella
durham, nc
Nov 13, 2012

Acceptable Weekend Stay

I didn't like the fact that the sales representative booked me in an outside room. Fortunately the hotel had some indoor rooms available and I was much happier with that room. We were moved from our first room because we had a gigantic cockroach (this was a big buzzard) in our room. The room where we moved did not have a microwave and fridge which was a bummer. The beds were not very comfy and we checked into a room with double beds and a sleeper sofa but we only had enough washcloths for 2 people. The room was clean enough and close to restaurants. The hotel had continental breakfast on Sunday but not on Monday. The hotel was close to the interstate so it made for easy traveling. This was an older hotel and if I was in a pinch I would stay here again, but could get much better accommodations for a few extra bucks.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Ramada Asheville Southwest

Reviewer score

3
BeerbrewingGuy
Durham, NC
Oct 22, 2012

Oktober getaway

I went with a couple of guys for a weekend getaway in Asheville. I had stayed at this hotel before. It's a straightshot to/from downtown and right off of 40. BTW, on Garmin for some reason it's listed as "Ramada Baltimore West". The room stayed clean, linens stocked, quick check-in and check-out. I appreciate better hotels, but I don't travel to spend a lot of time in them. This was great for a place to crash after a long day out at half the price of other hotels in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
4
Review of Ramada Asheville Southwest

Reviewer score

3
Court Pham
Charlotte, NC
Oct 13, 2012

Inexpensive stay

Good for the price. It's also close to the Biltmore, NC Arboretum, & Downtown. Restaurants are within walking distance. Ihop is connected to the hotel & Ramada will give you a coupon upon request. Overall, enjoyed my stay with my husband.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of Ramada Asheville Southwest

Reviewer score

2
Jay Jay Ray
Raleigh
Jun 27, 2012

Get what you pay for.

Hotel was kind of dirty, there were a few bugs in the room. Door had large gaps in it that you could see through and bathroom ceiling was falling apart. I am cheap so I didn't expect the best, but it was pretty dirty. The common area in the lobby was nice and the pool looked clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
2
Review of Ramada Asheville Southwest

Reviewer score

1
LMCR
TN
May 28, 2012

BEWARE!!

If I could give this hotel a negative rating, I would. We had a horrible experience with them. I made a reservation a couple of months before for a King 2-room suite. When we arrived to check in we were charged for the "suite" but on entering the room, it was only a regular (in poor condition too) king bed room. We went back to the desk to explain the problem. The desk clerk was EXTREMELY rude to us. The first words out of her mouth were "Well, it's not my fault!" Then she proceeded to tell us that no such room existed so the manager had given us that room instead. NOT COOL. We were being charged for something that apparently didn't even exist. It was a holiday weekend so finding another hotel was almost impossible. We did manage to find something else but it was twice the cost. The clerk didn't even apologize or attempt to fix the problem in any way. My hasband called the Ramada 800 # to complain but hasn't heard anything back whatsoever. We will definitely think twice before booking with Ramada.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Review of Ramada Asheville Southwest

Reviewer score

1
joanbh1
CANDLER
Jan 29, 2012

DID NOT STAY

Very disappointed in the accomodations and left without staying. They kept a nights fee and would not return all we paid on credit card.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
1
Review of Ramada Asheville Southwest

Reviewer score

4
Jmacthefisher
Wilmington, NC, USA
Oct 31, 2011

great room at a great price

We loved it. For the cost, you just can't beat it. Only four miles from Biltmore and we were able to take our two dogs. I'd recommend it. Not the fanciest or most current, but definitely worth the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Ramada Asheville Southwest

Reviewer score

2
Timc
Nashville, TN
Oct 24, 2011

Skip Ramada

Front desk was friendly. Door cards worked sometimes. No hair dryer in the room. Barking dog next door. Beds were too small. Had to ask for extra wash cloths.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
2
Value:
2
Entertainment tip: Short drive from hotel

Visit Flat Rock for great plays.

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