$109 Avg/night
Rate and special offer based on Check-in: Jul 5, 2015 Check-out: Jul 6, 2015

Four Points by Sheraton Asheville Downtown

3 stars
View map of 22 Woodfin Street, 22 Woodfin Street, Asheville, NC 28801

Hotel Overview

Reviewer score
3.6
out of 5
93 reviews
Fantastic

Great location within walking distance of a concert venue we were going to. Fantastic staff that... See full review

  • Ashley C.
  • Mar 26, 2015
Charged twice for toom

This hotel is in an awesome location. Being within walking distance from downtown makes your life... See full review

  • Linda T.
  • May 24, 2015
With bright, fresh guest rooms and cozy common areas, the Four Points by Sheraton Asheville Downtown provides a comfortable stay for both business and leisure travelers. A lobby gathering space offers comfy seating around a stone fireplace. Free Internet access is available in all guest rooms at the Four Points by Sheraton Asheville Downtown. Families enjoy the nearby Colburn Earth Science Museum, with its exhibits of mineral crystals and gemstones, as well as The Health Adventure, which focuses on health and science education. 
Rooms
Guest rooms at the Four Points by Sheraton Asheville Downtown are decorated in neutral tones, with crisp bedding and wall-mounted 32-inch LCD TVs. Complimentary Wi-Fi Internet access is included, along with voicemail and free local phone calls. Coffee-makers, hair-dryers, irons and ironing boards provide additional convenience. Some rooms overlook the outdoor pool or Asheville skyline.  Pet-friendly rooms are available (fees apply).
Property features

The Chop House restaurant serves breakfast and dinner in a warm setting, with hardwood floors and a stone fireplace. Dinner entrees include a range of steak, chicken and seafood dishes. 


A 24-hour fitness center at the Four Points by Sheraton Asheville Downtown features cardiovascular and strength training equipment. Guests also take advantage of free passes to the local YMCA, located one block from the hotel. A seasonal outdoor pool is available at the Four Points by Sheraton Asheville Downtown.
Highlights
  • Complimentary Wi-Fi Internet access
  • Concierge service 
  • On-site Chop House restaurant 
  • Seasonal outdoor swimming pool
  • 24-hour fitness center, plus free passes to local YMCA
Nearby attractions
  • Asheville Civic Center (0.3 mi/0.4 km) 
  • Asheville Art Museum (0.3 mi/0.5 km) 
  • Colburn Earth Science Museum (0.3 mi/0.5 km)  
  • The Health Adventure (0.3 mi/0.5 km) 
  • Grove Arcade (0.4 mi/0.7 km) 
  • University of North Carolina at Asheville (1 mi/2.4 km) 
  • Asheville Mall (2 mi/3 km) 
  • Biltmore House (2 mi/3.7 km) 
  • The North Carolina Arboretum (8 mi/12.6 km) 
Business
  • Business center 
  • 2,400 square feet of meeting space 
  • Free Wi-Fi Internet access
  • Free local calls
Transportation
  • Adjacent to I-240 
  • Greyhound bus station (0.8 mi/1.4 km) 
  • I-26 (1 mi/1.7 km) 
  • I-40 (3 mi/4.6 km) 
  • Asheville Regional Airport (11 mi/18.5 km) 


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Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5

Four Points by Sheraton Asheville Downtown Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
General
Air conditioned
24 hour security
Activities
Pool
Exercise gym
Dining
Restaurant
Room service
Services
Business center
Express check in
Guest laundromat
Concierge desk
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Audio visual equipment
Internet
High-speed internet
Parking
Parking
Accessibility
Ramp access to buildings

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Four Points by Sheraton Asheville Downtown

Overall score

3.8 / 5
5.01.0
13 out of 93
Amenities:
3.8
Cleanliness:
4.1
Hotel staff:
4.5
Comfort:
3.9
Location:
4.3
Value:
4

77% would recommend to a friend.

Sort by:
Review of Four Points by Sheraton Asheville Downtown

Reviewer score

2
5.01.0
Benjammmin
Business
southern Indiana
Jun 15, 2013

Not a bad hotel

If you're looking for a downtown Asheville hotel this is not a bad option. Even though its in downtown don't let that fool you. Most places still need a short car ride or a good walk to get to. Pros: location, outdoor pool, right off interstate Cons: mildew smell, view was HORRIBLE (asked for a city view and literally looking straight at A/C unit and wall, laughable)

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Go to the Biltmore and allow at least one full day or two days if possible. The grounds alone are enough to take a full day.

Review of Four Points by Sheraton Asheville Downtown

Reviewer score

2
5.01.0
See Ya
Business
North Carolina
Aug 5, 2009

Challenging due to Orbitz and the Hotel

We booked the room specifically for a concert at the Biltmore Estate. However, the show was cancelled due to an illness by the performer. I e-mailed Orbitz explaning the situation and requested a refund or some other form or consideration. In responce, Orbitz indicated that the rooms cancellation was per the hotels and nothing could be done. Upon arriving, the hotel understood the cicumstances, I was disappointed that Orbitz did not understand and not willing to work with me on the situation. Also, as mentioned above the bath tub began to fill with water and debris late at night. This not only woke us up but we could not use the tub/shower in the morning due to the condition.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
5
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Four Points by Sheraton Asheville Downtown

Reviewer score

3
5.01.0
Edisto mama
Business
Doylestown, PA, USA
Jun 8, 2014

Mediocre stay

This was a lot to pay for what I would have classified as a two star hotel. It is within walking distance to town

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

Review of Four Points by Sheraton Asheville Downtown

Reviewer score

3
5.01.0
bobby in paradise
Business
naples, florida
Feb 23, 2011

sheraton four points asheville

hotel has undergone rehab recently and upgraded throughout and it is nice. Check-in was a breeze. Restaurant was ok, not great. Housekeeping was good excepting when I asked for a sheet change they didn't follow the instruction on he card. Otherwise conveniently located and nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

a lot of restaurants within walking distance

Review of Four Points by Sheraton Asheville Downtown

Reviewer score

4
5.01.0
traveling with my boys
Business
montclair, nj
Jul 17, 2012

a day in asheville

My kids and I had a great stay in asheville. The hotel was right downtown, walking distance to cafes, shops and restaurants. The staff was very helpful in making suggestions of what to do and how to get there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The hotel is so close to so many great places to eat and so many vegetarian options.

Review of Four Points by Sheraton Asheville Downtown

Reviewer score

4
5.01.0
Kristina123
Business
Louisville KY
Jul 24, 2012

Overnight in Ashville

It was a great experience. We went to dinner downtown and walked around and took in the sights.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Four Points by Sheraton Asheville Downtown

Reviewer score

4
5.01.0
Anonymous
Business
Cary, NC
Jun 6, 2011

Family getaway

Visit Biltmore Estate

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Four Points by Sheraton Asheville Downtown

Reviewer score

4
5.01.0
formikah
Business
Erie, Pa.
Mar 15, 2011

Great stay

Great location right off freeway and within walking distance of Thomas Wolffe auditorium and many shops and restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Wasabi sushi, 19 Broadway St. Limited sushi menu, but fresh and yummy!

Review of Four Points by Sheraton Asheville Downtown

Reviewer score

4
5.01.0
Anonymous
Business
Kent, Ohio
May 10, 2010

Great location!

Walking distance to downtown shopping and restaurants. Not the fanciest hotel in Asheville but definitely best location - park the car and leave it. I think a room on the side away from the beltway traffic would be quieter.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Four Points by Sheraton Asheville Downtown

Reviewer score

4
5.01.0
Rebecca C.
Business
Lawrenceburg
Feb 20, 2015

Couples trip

The Hotel was within walking distance of downtown shops and restaurants. Great location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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