$89 Avg/night
Rate and special offer based on Check-in: Aug 24, 2014 Check-out: Aug 25, 2014

Four Points by Sheraton Asheville Downtown

3 stars
22 Woodfin Street, Asheville, NC 28801
Hotel Overview
Reviewer score
3.6
out of 5
129 reviews
Great Location

The hotel was right off the interstate and also walking distance to all the shops and restaurants... See full review

  • Green vacationers
  • Aug 19, 2013
Good downtown hotel

The hotel is located on the edge of downtown, just off of the interstate, requiring a walk of a... See full review

  • Daryl B
  • Jun 23, 2014
Comfort and convenience in the heart of downtown Asheville
With bright, fresh guest rooms and cozy common areas, the Four Points by Sheraton Asheville Downtown provides a comfortable stay for both business and leisure travelers. A lobby gathering space offers comfy seating around a stone fireplace. Free Internet access is available in all guest rooms at the Four Points by Sheraton Asheville Downtown. Families enjoy the nearby Colburn Earth Science Museum, with its exhibits of mineral crystals and gemstones, as well as The Health Adventure, which focuses on health and science education. 
Highlights
  • Complimentary Wi-Fi Internet access
  • Concierge service 
  • On-site Chop House restaurant 
  • Seasonal outdoor swimming pool
  • 24-hour fitness center, plus free passes to local YMCA
Rooms
Guest rooms at the Four Points by Sheraton Asheville Downtown are decorated in neutral tones, with crisp bedding and wall-mounted 32-inch LCD TVs. Complimentary Wi-Fi Internet access is included, along with voicemail and free local phone calls. Coffee-makers, hair-dryers, irons and ironing boards provide additional convenience. Some rooms overlook the outdoor pool or Asheville skyline.  Pet-friendly rooms are available (fees apply).
Features

The Chop House restaurant serves breakfast and dinner in a warm setting, with hardwood floors and a stone fireplace. Dinner entrees include a range of steak, chicken and seafood dishes. 


A 24-hour fitness center at the Four Points by Sheraton Asheville Downtown features cardiovascular and strength training equipment. Guests also take advantage of free passes to the local YMCA, located one block from the hotel. A seasonal outdoor pool is available at the Four Points by Sheraton Asheville Downtown.
Transportation
  • Adjacent to I-240 
  • Greyhound bus station (0.8 mi/1.4 km) 
  • I-26 (1 mi/1.7 km) 
  • I-40 (3 mi/4.6 km) 
  • Asheville Regional Airport (11 mi/18.5 km) 


Attractions
  • Asheville Civic Center (0.3 mi/0.4 km) 
  • Asheville Art Museum (0.3 mi/0.5 km) 
  • Colburn Earth Science Museum (0.3 mi/0.5 km)  
  • The Health Adventure (0.3 mi/0.5 km) 
  • Grove Arcade (0.4 mi/0.7 km) 
  • University of North Carolina at Asheville (1 mi/2.4 km) 
  • Asheville Mall (2 mi/3 km) 
  • Biltmore House (2 mi/3.7 km) 
  • The North Carolina Arboretum (8 mi/12.6 km) 
Business
  • Business center 
  • 2,400 square feet of meeting space 
  • Free Wi-Fi Internet access
  • Free local calls

Four Points by Sheraton Asheville Downtown Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
In-Room Safe
Meeting/Banquet facilities
Porters
Audio visual equipment
Internet
High-speed internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Ramp access to buildings
Room
Free newspaper
Hairdryer in room
Iron
Ironing board

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Reviewer score 3.8 out of 5
Reviewer score 3.1 out of 5

Hotel Map

35.5985 -82.5517
Nearby airports
Asheville Regional Airport, (AVL), 15.00, MI;
Area description
Downtown

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (129)

Ratings and reviews for Four Points by Sheraton Asheville Downtown

Overall score

3.6 / 5
5.01.0
129 out of 129
Amenities:
3.6
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
3.9
Location:
4.5
Value:
3.7

80% would recommend to a friend.

Sort by:
Review of Four Points by Sheraton Asheville Downtown

Reviewer score

5
5.01.0
dbarneschi
Cambridge, MA, USA
Aug 24, 2011

Awesome hotel, excellent value

The hotel is located right on the edge of downtown Asheville. This equates to a five to ten minute walk to shops, restaurants, etc. and free parking for those with cars. Our room was spacious and modern. Staff were friendly, curious and helpful. I couldn't image getting much more at the price we paid.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Tupelo Honey is a "must do" when in Asheville. Avoid going on weekends, when the wait can be 1-2 hours for a table. When there, order the sweet potato pancakes - you'll be glad you did.

Review of Four Points by Sheraton Asheville Downtown

Reviewer score

2
5.01.0
gebeth29
Atlanta, GA
Jul 22, 2014

Stuck in the basement

Because we booked through a travel site, they put us in a handicapped room in the basement of the hotel. We paid a good rate for the hotel, the same rate that was available booking directly on their site, so it was infuriating to know that we were put in a handicapped room deliberately because we booked through a travel site. I would never stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
2
Review of Four Points by Sheraton Asheville Downtown

Reviewer score

4
5.01.0
Daryl B
Illinois
Jun 23, 2014

Good downtown hotel

The hotel is located on the edge of downtown, just off of the interstate, requiring a walk of a couple of blocks to enter the downtown area. The hotel is fairly quiet. Very little road noise from the interstate could be heard from our room despite the fact that our view faced it. Noise from the hallway could be heard more easily, which may have been exacerbated by the hallway being stripped for some renovations. Not a major problem, which probably could have been alleviated by simply placing a towel or two at floor level next to the door. There was a nice courtyard in back around the outdoor swimming pool, which was well-maintained and well stocked with towels. The staff was very courteous and helpful at all times. The hotel offers good value as it is on the edge of downtown and priced competitively when compared to other hotels that are in the heart of downtown. Hotels outside of the downtown area are priced favorably compared to Four Points, but require driving into and parking downtown.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Review of Four Points by Sheraton Asheville Downtown

Reviewer score

4
5.01.0
Funtimes had by all
Greenville, sc
Jun 18, 2014

New Years Fun

Good location to the local Asheville bars, was able to walk everywhere.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Four Points by Sheraton Asheville Downtown

Reviewer score

3
5.01.0
ruxtpin
Atlanta, GA
Jun 9, 2014

Great location, average value

Undergoing renovation during the length of our stay. Rather noisy house keeping as well (i.e. slamming doors repeatedly). Location-wise, however the hotel was pretty good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Review of Four Points by Sheraton Asheville Downtown

Reviewer score

3
5.01.0
Edisto mama
Doylestown, PA, USA
Jun 8, 2014

Mediocre stay

This was a lot to pay for what I would have classified as a two star hotel. It is within walking distance to town

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
1
Review of Four Points by Sheraton Asheville Downtown

Reviewer score

4
5.01.0
Loves Asheville
Business
Durham, NC
May 8, 2014

Downtown Asheville Win!

The room was clean and comfortable, the staff was friendly, helpful and accommodating, the price was very reasonable given the quality of the room and convenience to downtown-- an easy and short walk to great restaurants, breweries, shopping and music venues. I will definitely stay here again next time I travel to Asheville.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

A very short 10 minute *walk* to the Orange Peel. GREAT venue!!

Review of Four Points by Sheraton Asheville Downtown

Reviewer score

1
5.01.0
HIcking Jan
North Carolina
Jan 21, 2014

Pretty Terrible

Loads of cockroaches on the bottom floor, everything was dirty. The location is the only plus

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Dining tip: Short walk from hotel

Limones, great food!

Review of Four Points by Sheraton Asheville Downtown

Reviewer score

4
5.01.0
PM the traveller
Gainesville, VA
Dec 28, 2013

Just right

While not really in the heart of downtown Asheville, if you don't mind walking it is really convenient. Excellent friendly staff. Spacious rooms. Nothing more you need!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Four Points by Sheraton Asheville Downtown

Reviewer score

3
5.01.0
StellaRedBelly
Charlotte, NC
Nov 3, 2013

Good location. Old Hotel.

I was expecting a little more for the price we paid for this hotel. It is simply an old hotel that was given a quick make-over with fresh paint and a new TV. The staff was friendly and helpful. The location is great - just off Broadway.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
2
Review of Four Points by Sheraton Asheville Downtown

Reviewer score

4
5.01.0
NCST8WLFPK
Business
Apex, NC
Aug 22, 2013

Another Great Stay!

I have stayed at this hotel numerous times over the past few years....and the one constant is that the staff is always great. Especially the hotel reservation staff at the front desk. They are always great to work with. The hotel has been recently renovated, which has made a good hotel experience into a very good hotel experience. Prior to the renovation, the wireless internet service was atrocious and the elevator sounded like a locomotive (especially at the lower level). But now the internet is much better (not great but really good)....and you can barely hear the elevator. I stayed in a room right next to the elevator in my previous stay...and I could barely hear anything. Anyway...if you want a really good place to stay where you can walk throughout downtown Asheville, NC...then there really is not a better value or option...unless you want to overpay for one of the other "newer" urban-yuppie hotels (they are typically $50-$100 more expensive than the Four Points...and not a significant upgrade).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

If you want Sushi or Asian Cuisine....then I would recommend Champa Aisian Cuisine & Sushi Bar....which is at 3 Biltmore Ave. When I am not in the mood for Sushi....I typically eat at another wonderful place called Salsa's Mexican Caribbean Restaurant....which is 6 Patton Ave. Both of these places are in the middle of downtown...near the intersection of Patton and Biltmore...which is a short walk from the Four Points.

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