Crowne Plaza Resort ASHEVILLE

beds were wonderful, brunch was excellent, heated pool was a pleasure. great place for a family beautiful environment and casual enough to really feel like a vacation.

The hotel is fair but not great. Elevators are obviously old. The bathrooms are tiny. The halls have a slightly musty odor. On the other hand, the beds are comfy. The resort is just a mile or two from downtown. And the breakfast buffet was really great. Certainly better options in the city, but good in a bind and/or budget.

Almost everything at Crowne Plaza was super. Staff, room, bedding, view, etc. all great. ONLY complaint I would have is that air conditioner in our room was quite loud at every level. As it was hot during our stay, the AC unit chugged loudly all night. Made it hard for me to sleep soundly as I am used to quiet bedroom at home. Otherwise, I would highly recommend Crowne Plaza.

I always like Crowne Plazas for the comfortable beds, and this was no exception. The check-in staff was friendly and it was easy to find our room. We had only two complaints, that our bathroom was not as clean as it should have been and the drain was not working properly and therefore took several hours to empty the tub. Other than that, we were happy with our room. One of the staff at the front desk was very helpful in helping us find a great restaurant for our anniversary dinner. She was extremely nice and gave us lots of options and the one we finally decided on was excellent. Also, the room service staff was most helpful, going above and beyond normal expectations to fill an odd request.

The best thing about this hotel: the beds are very comfortable. I usually have difficulty sleeping on hotel beds but not here. Everything else was fine - average but not outstanding. Restaurant for breakfast was average - usual hot and cold buffet. You are probably better off ordering room service or from the menu. I did not eat any other meals so I cannot rate for lunch or dinner. I was disappointed that they did not have a courtesy coffee station in the lobby. I don't care for the room coffeemakers as I do not like powder creamer but I like the cup first thing in the morning. You had to request a cup to go at the restaurant. Also, this is a golf resort and as my husband or I do not golf, this was not as important to us. Overall though, it was a comfortable stay and downtown Asheville and the Biltmore House are only five - ten minutes away.