$102 Avg/night
Rate and special offer based on Check-in: Aug 20, 2014 Check-out: Aug 21, 2014

Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

3 stars
1914 Old Haywood Road, Asheville, NC 28806
Hotel Overview
Reviewer score
4.1
out of 5
220 reviews
clean hotel, great staff, and great breakfast

Rooms were clean. For the price the hotel looked pretty nice and we'll kept. They had all the... See full review

  • dpg13
  • Jun 18, 2014
Excellent Customer Service

Upon arrival, we were upgraded to a King Suite from a standard King room for free, which was great... See full review

  • Diamondlvr
  • Apr 23, 2014
Asheville hotel along I-40 with elegant decor and cozy spaces

Free breakfast and complimentary Wi-Fi are available at the Country Inn & Suites by Carlson, Asheville West, NC (Biltmore Estate). Guest rooms are decorated in soft, tasteful colors. A lobby gathering space features intimate seating around a fireplace. A fitness center, outdoor pool and outdoor gazebo are additional highlights of the Country Inn & Suites by Carlson, Asheville West, NC (Biltmore Estate). Located along I-40, the hotel provides convenient access to the nearby Biltmore Estate and downtown Asheville.

Highlights
  • Free breakfast
  • Complimentary Wi-Fi Internet access
  • Convenient location along I-40
Rooms

Guest rooms at the Country Inn & Suites by Carlson, Asheville West, NC (Biltmore Estate) are decorated in elegant beige and champagne colors. All rooms include complimentary Wi-Fi and 32-inch LCD TVs with cable channels. Microwaves, refrigerators and coffee makers are also included, along with hair dryers, irons and ironing boards. Suites feature divided sleeping and living areas with sofas and easy chairs.

Features

Complimentary Wi-Fi is available throughout the Country Inn & Suites by Carlson, Asheville West, NC (Biltmore Estate). A free breakfast is served in a spacious room featuring cafe seating, a sofa, fireplace and wall-mounted flat-panel TV. Breakfast items include bagels, cereal, fruit, hardboiled eggs, toast, waffles and beverages.

 

Complimentary coffee and cookies are available in the lobby, which also features a cozy sitting area around a fireplace. A fitness center at the Country Inn & Suites by Carlson, Asheville West, NC (Biltmore Estate) features an elliptical trainer, treadmills, weight equipment and wall-mounted TV. A seasonal outdoor pool and whirlpool are available. Take in sweeping views of the Blue Ridge Mountains from the hotel's outdoor gazebo.

Transportation
  • I-40 (0.3 mi/0.6 km)
  • I-26 (1 mi/2.2 km)
  • I-240 (1 mi/2.2 km)
  • Greyhound bus station (6 mi/9.6 km)
  • Asheville Regional Airport (10 mi/16.8 km)
  • Airport shuttle available (fees apply)
Attractions
  • Asheville Visitor Center (5 mi/7.6 km) 
  • Grove Arcade (5 mi/7.8 km)
  • The North Carolina Arboretum (5 mi/7.8 km)
  • Asheville Civic Center (5 mi/8 km)
  • Biltmore House (5 mi/8 km)
  • Blue Ridge Parkway (5 mi/8.1 km)
  • Asheville Art Museum (5 mi/8.2 km)
  • University of North Carolina at Asheville (5 mi/8.4 km)
  • Asheville Mall (5 mi/8.6 km)     
Business

Business center

300 square-foot meeting room 

Amenities

  • Free breakfast
  • High-speed internet
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
FEMA approved
Activities
Heated pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Golf
Tennis
Outdoor tennis
Indoor tennis
Dining
Free breakfast
Restaurant
Coffee maker in room
Services
Business center
Express checkout
Security
Shops/Commercial services
Copy service
Internet
High-speed internet
Parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Brailled elevators
Grab bars in bathroom
Room
Television with cable
Free newspaper
Hairdryer in room
Microwave
Fire alarm with light
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

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Hotel Map

35.5643 -82.6334
Area served
City Center
Nearby airports
ASHEVILLE MUNICIPAL ARPT, (AVL), 12.70, MI, NW; GREENVILLE SPARTANBURG ARPT, (GSP), 75.30, MI, N; CHARLOTTE DOUGLAS INTL ARPT, (CLT), 116.00, MI, NW;
Area description
City Center, This hotel is located near the city.

Dining

Breakfast Room
Off of the lobby.
Cracker Barrel
.03 Miles North 5 Crowell Rd, Asheville, NC 28806 Phone: 828-665-2221 Smoking Section, Casual Dress Code

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (220)

Ratings and reviews for Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

Overall score

4.1 / 5
5.01.0
220 out of 220
Amenities:
4.1
Room cleanliness:
4.5
Hotel staff:
4.4
Room comfort:
4.4
Location:
4.1
Value:
4.3

91% would recommend to a friend.

Sort by:
Review of Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

Reviewer score

5
5.01.0
ray charles
Charleston,South Carolina
Jan 6, 2013

Holiday retreat 2013

Great location,private area,yet close enough to restaurants,drugstore,grocery,etc.Most importantly,we were visiting the Biltmore finally,and this was a few exits from there.The hotel sold 2 day passess at a discount,desk clerk very knowledgable.Nice,warm breakfast,coffee all the time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

Reviewer score

4
5.01.0
Mikki652
Indiana
Dec 21, 2012

Great place to stay

Very nice, clean and a resonable price. I missed the breakfast in the morning, but went down late and they still had some items out. We would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Biltmore Estate

Review of Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

Reviewer score

3
5.01.0
Traveler Q
Altanta, GA
Oct 18, 2012

Nice hotel. I would stay here again.

Staff was very nice. Room was adequate. Bed very nice. Breakfast was very good and free.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Sightseeing tip: Short drive from hotel

Close to Biltmore.

Review of Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

Reviewer score

3
5.01.0
The Transplants
Summerville, SC
Sep 29, 2012

A Short Road Trip

A comfortable place to stay. It was very near downtown Asheville for a variety of restaurants and a quick trip to the Biltmore Mansion for daytime sightseeing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Dining tip: Short drive from hotel

Try the Curate restaurant for the best tapas!

Review of Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

Reviewer score

5
5.01.0
Just a regular
Tennessee
Sep 20, 2012

Stopped to visit Biltmore Estate

Easy to get to and close to restaurants. Room was clean and comfy. AC worked great. Was su per easy to get to Biltmore from the hotel. Breakfast was good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

Reviewer score

5
5.01.0
Thomas Wolf fan
Asheville NC
Sep 16, 2012

clean, competent and convenient family travel

Very clean, reasonably priced and a most competent staff. The beds and room were clean and comfortable. The front staff gave us five star service--knew the area and directed us to excellent, local restaurant.. Refreshing.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Nona Mia's Italian Restaurant in West Asheville Local vegetables and free range and organic meat. Nice wine selection and nightly specials. George Terry McDonald played and sang gentle ballads.

Review of Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

Reviewer score

5
5.01.0
poohbear1
columbus , ohio
Sep 6, 2012

no hassle

room was ready early. front desk assoc very helpful in giving us a great seafood restraunt downtown to eat dinner. very clean and what a great breakfast with many items to pick from. from our stay here we have chosen to join the carlson club and plan on making it our hotel of choice on all our travels when needed. thanks for making this a hassel free stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

do not be afraid to ask for local owned restraunts and sometimes they even have menus or discounts at the hotel for locals.

Review of Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

Reviewer score

4
5.01.0
betsM
winchester, va
Aug 2, 2012

overall good - beautiful view from higher floors

Booked a studio suite (same price as regular) and were instead given a standard room -- which seemed small. I had to show my receipt and then they changed it back to a suite. The new room was nice but the beds weren't comfortable-- terrible back ache when I woke --so I requested a bed board and they provided one. Nice but tiny pool. Nice personnel. Lots of food at the buffet breakfast..

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short drive from hotel

go to theMoody Mushroom in downtown asheville for great pizza (regular & vegan). Eat al fresco & enjoy the street musicians.

Review of Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

Reviewer score

2
5.01.0
dry man
Louisville, KY
Jun 28, 2012

Few problems but ok

Everything was basically as expected. One problem was we had no hot water. The staff kept telling us that mixed answers. The answer we got was the proble was fixed or they were still working it. Well, we never got hot water even the next day and just checked out.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Review of Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

Reviewer score

5
5.01.0
k0825
Topeka, KS
May 22, 2012

excellent

Excellent value. Large room, comfortable bedding. Love that they have a microwave and small fridge in all rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
5
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