$87 Avg/night
Rate and special offer based on Check-in: Jun 10, 2013 Check-out: Jun 12, 2013

Country Inn & Suites By Carlson, Asheville I-240-Tunnel Road (Asheville Mall), NC

3 stars
199 Tunnel Road, Asheville, NC 28805
Hotel Overview
Reviewer score
4.1
out of 5
57 reviews
Great value!

This hotel has the best breakfast of any I've stayed at! We save money from having to go out to eat... See full review

  • College Jane
  • Mar 11, 2013
good experience

My granddaughter and I felt very comfortable at this location. Easy to find and close enough to... See full review

  • dixlinda
  • Dec 23, 2012
Up-to-date amenities and country charm near the Asheville Mall
Country charm and up-to-date amenities are highlights of the Country Inn & Suites by Carlson, Asheville I-240 – Tunnel Road (Asheville Mall). The hotel's location near Asheville Mall and two miles from downtown put the city's attractions in easy reach. The popular Biltmore Estate is just minutes away. At the Country Inn & Suites by Carlson, Asheville I-240 – Tunnel Road (Asheville Mall), guests take advantage of a free hot breakfast and complimentary Wi-Fi. An indoor pool, whirlpool and two-room suites are available.
Highlights
  • Free hot breakfast buffet
  • Complimentary Wi-Fi Internet access
  • Located near the Asheville Mall
  • Jacuzzi suites available
Rooms
Guest rooms at the Country Inn & Suites by Carlson, Asheville I-240 – Tunnel Road (Asheville Mall) feature complimentary Wi-Fi, cable TV and free local phone calls. Coffee makers, hair dryers, irons and ironing boards are provided. Studio and two-room suites include microwaves, refrigerators and alarm clock radios with MP3 connectivity.
Features
The Country Inn & Suites by Carlson, Asheville I-240 – Tunnel Road (Asheville Mall) provides a complimentary hot breakfast buffet featuring bagels, cereal, fruit, waffles, yogurt and beverages. Free on-site parking is also provided. Guests relax by the lobby fireplace with a book from the hotel's lending library. Coffee, cookies and candy are available in the lobby 24/7.

A fitness center includes an elliptical trainer, exercise bike, treadmills and wall-mounted TV. A heated indoor pool and whirlpool are available. Complimentary Wi-Fi can be accessed throughout the property.
Transportation
  • I-240 (0.3 mi/0.4 km)
  • Greyhound bus station (0.9 mi/1.4 km)
  • I-26 (2 mi/3.7 km)
  • I-40 (2 mi/3.8 km)
  • Asheville Regional Airport (11 mi/16.9 km)
Attractions
  • Asheville Mall (0.4 mi/0.7 km)    
  • Asheville Art Museum (1 mi/2.1 km)
  • Asheville Civic Center (2 mi/2.6 km)
  • Basilica of Saint Lawrence (2 mi/2.6 km)
  • Biltmore House (2 mi/2.6 km)
  • Grove Arcade (2 mi/2.6 km)
  • Asheville Visitor Center (2 mi/3 km)
  • Blue Ridge Parkway (3 mi/4 km)
  • University of North Carolina at Asheville (3 mi/4.6 km)
  • The North Carolina Arboretum (8 mi/12.4 km)
Business
  • 24-hour computer kiosk
  • 250 square feet of meeting space
  • Free Wi-Fi Internet access

Amenities

  • High-speed internet
  • FREE parking
  • Heated pool
  • Smoke-free policy
General
Air conditioned
Smoke-free policy
Elevators
Ice machine
FEMA approved
Activities
Heated pool
Fitness center or spa
Health club
Exercise gym
Jacuzzi
Live entertainment
Golf
Dining
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Maid service
Express checkout
Security
Wake-up service
Safe deposit box
Shops/Commercial services
Meeting/Banquet facilities
Copy service
Internet
High-speed internet
Parking
FREE parking
Outdoor parking
RV or truck parking
Truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Accessible parking
Ramp access to buildings
Brailled elevators
Grab bars in bathroom
Room
Television with cable
Free newspaper
Hairdryer in room
Microwave
Fire alarm with light
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

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Hotel Map

35.5864 -82.5289
Area served
City Center
Nearby airports
ASHEVILLE MUNICIPAL ARPT, (AVL), 15.00, MI, W; GREENVILLE SPARTANBURG ARPT, (GSP), 60.00, MI, N; CHARLOTTE DOUGLAS INTL ARPT, (CLT), 140.00, MI, S;
Area description
Downtown, This hotel is located near downtown.

Dining

Applebee's Bar and Grill
.5 miles from the hotel
Chili's Bar and Grill
Located 2 blocks from the hotel
Carrabbas Italian Grill
Located 2 blocks from the hotel
OutBack Steak House
Located 1/4 mile from the hotel
Olive Garden
Located 1/4 mile from the hotel
Waffle House
Located near the hotel.
Breakfast Room
On Site
12 Bones Smokehouse
3.4 Miles East to the hotel 5 Riverside Dr, Asheville, NC 28801-3134 Phone 828-687-1395 Closed Saturday And Sunday
Tupelo Honey Cafe
2.2 Miles NE to the hotel 12 College Street, Asheville, NC 28801 Phone 828-255-4863 Closed for dinner on Sunday

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (57)

Ratings and reviews for Country Inn & Suites By Carlson, Asheville I-240-Tunnel Road (Asheville Mall), NC

Overall score

4.1 / 5
57 out of 57
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.5
Room comfort:
4.4
Location:
4.4
Value:
4.4

96% would recommend to a friend.

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Review of Country Inn & Suites By Carlson, Asheville I-240-Tunnel Road (Asheville Mall), NC

Reviewer score

3
Anonymous
Raleigh, NC
Aug 10, 2009

Meh on the Country in

The location of this hotel is near downtown which is great. Asheville has the best vegetarian restaurants you will find in NC, maybe even in the southeast. The hotel is just blah, I was expecting more. The breakfast was so so, but better then the subpar continental fare (why is it call continental, is should be basic or something of that nature). I stayed at the a "resort" in Asheville before and I was on the 1st floor it was a horrible experience, you can hear everything in the next room and in the hall.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Dining tip: Short drive from hotel

Try all the vegetarian restaurants there. Laughing Seed is awesome.

Review of Country Inn & Suites By Carlson, Asheville I-240-Tunnel Road (Asheville Mall), NC

Reviewer score

4
Anonymous
Lexington,KY
Jun 16, 2009

Great Experience

Excellent choice in terms of location and cleanliness for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Shopping tip: Short drive from hotel

Downtown Asheville has some excellent shopping and dining!

Review of Country Inn & Suites By Carlson, Asheville I-240-Tunnel Road (Asheville Mall), NC

Reviewer score

4
Anonymous
Winston-Salem, NC
May 31, 2009

Quiet Comfort

Went to Asheville for a wedding at Biltmore. Stayed two nights at Country Inn. Liked the non-smoking policy for the whole building and grounds. Staff unbelievably friendly. Hotel was full, and I don't know what to do about noisy guests. Room walls were thick, however, so that helped. Fitness center could use a better elliptical machine. Breakfast could use real half and half, not the powdered stuff with hydrogenated oil. Overall, I'd stay again, for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short drive from hotel

short drive to Biltmore and downtown Asheville. Good directions given by staff.

Review of Country Inn & Suites By Carlson, Asheville I-240-Tunnel Road (Asheville Mall), NC

Reviewer score

4
Anonymous
Wausau WI
May 12, 2009

Return Customer

Our first visit at this facility was five years ago, three days after initial opening. We return each spring to ride the Appalachian Mountain roads on our motorcycles. The staff is very accommodating, the rooms predictably very nice, and the location serves our purpose well.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Country Inn & Suites By Carlson, Asheville I-240-Tunnel Road (Asheville Mall), NC

Reviewer score

5
Anonymous
USA
Jun 16, 2008

Good location

The room was very clean and comfortable, especially the bed. The indoor pool was great and the water nice and warm. The staff at the front desk were very friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Country Inn & Suites By Carlson, Asheville I-240-Tunnel Road (Asheville Mall), NC

Reviewer score

5
Diedrea
Business
USA
Sep 8, 2007

Clean and Comfortable

This Country Inn and Suites was great! It was very clean and the staff was wonderful. It is only moments from downtown and the Grove Park Inn make this the perfect spot for Asheville! The breakfast was wonderful!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

C F Chans is a great thai resteraunt in Downtown Asheville!

Review of Country Inn & Suites By Carlson, Asheville I-240-Tunnel Road (Asheville Mall), NC

Reviewer score

4
Anonymous
USA
Jul 22, 2007

Very nice hotel, but.....

The Country Inn and Suites by Carlton on Tunnel Road in Asheville was very comfortable and clean. The room was clean and comfortable. The staff that we encountered were all very pleasant. The indoor pool is small, but when my family went to the pool, it was not crowded and my children enjoyed their swim.The complimentary breakfast buffett was above average and the attendant keep every item well stocked, even as the time deadline for the day was approaching. My children enjoyed the fresh baked complimentary cookies that were kept in the lobby and my husband and I enjoyed the 24 hour coffee in the lobby. Our only concern was a group of homeless men that hung out at the end of the parking lot. As we drove in the parking lot for the first time to check in, we notice three men next to the parking lot sitting under a tree drinking alcohol. My husband alerted the desk clerk, who had already called the police. The next day,we arrived back at the hotel after a day of sightseeing and there was a man passed out at the edge of the parking lot and it was difficult to see if he was actually alive or not. Again, the desk clerk said she had already called the police and they had asked the man to move on and he had only moved from one side of the parking lot to the other. She called the police again and ,finally, they came and escorted three men off the property. The hotel staff was great in dealing with this, but I'm not sure if this is a continuing problem or if these guys just happened upon this parking lot the weekend we were there.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
5
Sightseeing tip: Short drive from hotel

Biltmore House is beautiful and can be an all day trip.

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