Country Inn & Suites By Carlson, Asheville West, NC (Biltmore Estate)

I picked this hotel based on the reviews. They were right on. Everything was great. Very clean - and the staff was extremely helpful

Good experience, but found that their location was not quite what they billed it to be. Yes, they were within 2 miles of the Biltmore property, but it was at least 7 miles to the entrance.

Nice and clean hotel, convenient location with easy access to highways. Rooms are clean and cosy, towels are changed every day. Hotel staff is very friendly and helpful. They also offer a fresh breakfast everyday. Highly recommend to everyone!

Our stay was great, the location is close to downtown and the airport. The staff was friendly and helpful, the room was very clean and we'll return to stay next time were in Ashville. The only thing that was an issue was the size of the breakfast area. We couldn't get near it after 8:30am. We think it wasn't proportional to the size of the hotel to accomidate all their guests. We ended up at the Cracker Barrel for breakfast the whole stay. Otherwise it's a great place!

My best friend and I met here for a girls' weekend away from our husbands and screaming toddlers, our first time in three years! The hotel has been renovated and is much higher quality than I would expect from a Country Inn and Suites. The beds were one of the most comfortable hotel beds I've been in, with fluffy and warm down duvets, down pillows and plenty of extra blankets and pillows. There was a microwave and mini-fridge in the room, the bathroom was modern and classy, with granite sinks, and brand new showers and faucets. The staff was friendly and gave us great suggestions for places to eat, shop, and get our nails done. The complimentary breakfast had fresh eggs, sausage, and biscuits, along with the typical cereal, yogurt, fruit, and danishes. We used the gym, which had two treadmills, an elliptical machine, and a basic Bowflex-type of resistance training thing. The pool was outside The only thing that was ordinary was the location. The photos I had seen of a pond and a waterfall nearby, were nowhere to be seen. I guess they were photos of Asheville, not the hotel area. There doesn't seem to be many hotels in downtown Asheville itself, and if you don't want to stay out by the Biltmore, it's hard to find a good location near it all. The area where this hotel is located is nothing special, off the highway where there's some chain restaurants and fast-food joints, but it's only 10 minutes from Downtown Asheville, so we were pleased with that. We're definitely planning on going back and staying here again. Thanks for a great weekend!

Overall our room was very clean which is very important to me. I was disappointed about the heating - it would not adjust. Also, the curtains would not close - just the sheers which did not lead to very much privacy or darkness.

complete breakfast included; pleasant staff; easy checkin with Orbitz

All I can say was that it was comfortable, clean and relaxing. Great for a one night getway from family members and a good stopping point to tour the mountains. Centrally located

We really loved our room, and especially the spacious bathroom. Breakfast was really wonderful, and there was an outdoor pool although we didn't use it. The staff was very friendly, and apologized for the fire alarm going off at 7am due to another guest burning a piece of toast. Luckily, the hotel is right across the street from the fire department. ;) With the exception of the alarm, it was very quiet and clean.

From check-in to check-out, I found everything up to and beyond my expectations. The convenience of the hotel was foremost on my business agenda, and the perks of cleanliness and friendly staff just made it that much better. I look forward to using Orbitz again