$63 Avg/night
Rate and special offer based on Check-in: Jan 12, 2015 Check-out: Jan 15, 2015

Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

3 stars
199 Tunnel Road, Asheville, NC 28805
Hotel Overview
Reviewer score
3.9
out of 5
77 reviews
Great vacation.

From the valet, to the check in, to the room service, everybody was extremely polite and helpful on... See full review

  • Carlos the grand.
  • May 22, 2014
Very Pleased, thank Goodness!

We were so happy with our experience at Country Inn and Suites. We were 2 adults, 2 kids & had... See full review

  • ML13
  • Apr 29, 2014
Up-to-date amenities and country charm near the Asheville Mall
Country charm and up-to-date amenities are highlights of the Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC. The hotel's location near Asheville Mall and two miles from downtown put the city's attractions in easy reach. The popular Biltmore Estate is just minutes away. At the Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC, guests take advantage of a free hot breakfast and complimentary Wi-Fi. An indoor pool, whirlpool and two-room suites are available.
Highlights
  • Free hot breakfast buffet
  • Complimentary Wi-Fi Internet access
  • Located near the Asheville Mall
  • Jacuzzi suites available
Rooms
Guest rooms at the Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC feature complimentary Wi-Fi, cable TV and free local phone calls. Coffee makers, hair dryers, irons and ironing boards are provided. Studio and two-room suites include microwaves, refrigerators and alarm clock radios with MP3 connectivity.
Features
The Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC provides a complimentary hot breakfast buffet featuring bagels, cereal, fruit, waffles, yogurt and beverages. Free on-site parking is also provided. Guests relax by the lobby fireplace with a book from the hotel's lending library. Coffee, cookies and candy are available in the lobby 24/7.

A fitness center includes an elliptical trainer, exercise bike, treadmills and wall-mounted TV. A heated indoor pool and whirlpool are available. Complimentary Wi-Fi can be accessed throughout the property.
Transportation
  • I-240 (0.3 mi/0.4 km)
  • Greyhound bus station (0.9 mi/1.4 km)
  • I-26 (2 mi/3.7 km)
  • I-40 (2 mi/3.8 km)
  • Asheville Regional Airport (11 mi/16.9 km)
Attractions
  • Asheville Mall (0.4 mi/0.7 km)    
  • Asheville Art Museum (1 mi/2.1 km)
  • Asheville Civic Center (2 mi/2.6 km)
  • Basilica of Saint Lawrence (2 mi/2.6 km)
  • Biltmore House (2 mi/2.6 km)
  • Grove Arcade (2 mi/2.6 km)
  • Asheville Visitor Center (2 mi/3 km)
  • Blue Ridge Parkway (3 mi/4 km)
  • University of North Carolina at Asheville (3 mi/4.6 km)
  • The North Carolina Arboretum (8 mi/12.4 km)
Business
  • 24-hour computer kiosk
  • 250 square feet of meeting space
  • Free Wi-Fi Internet access

Recommendations for you

Customers who viewed Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC also booked these hotels.

Reviewer score 3.9 out of 5
Reviewer score 3.1 out of 5

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Heated pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Ice machine
FEMA approved
Activities
Heated pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Live entertainment
Golf
Dining
Free breakfast
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Maid service
Express checkout
Security
Wake-up service
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Copy service
Internet
High-speed internet
Parking
Free parking
Outdoor parking
RV or truck parking
Truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Accessible parking
Ramp access to buildings
Brailled elevators
Grab bars in bathroom
Room
Television with cable
Free newspaper
Hairdryer in room
Microwave
Fire alarm with light
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

Dining

Applebee's Bar and Grill
.5 miles from the hotel 115 Tunnel Rd Asheville, NC 28803
Chili's Bar and Grill
Located .3 miles from the hotel
Carrabbas Italian Grill
Located .3 miles from the hotel 10 Buckstone Pl Asheville, NC 28805
OutBack Steak House
Located .7 miles from the hotel 30 Tunnel Road Asheville, NC
Olive Garden
Located 1/2 mile from the hotel 121 Tunnel Rd Asheville, NC 28805
Waffle House
Located .1 miles from the hotel.
Breakfast Room
On Site
12 Bones Smokehouse
4.4 Miles East to the hotel 5 Riverside Dr, Asheville, NC 28801-3134 Phone 828-687-1395 Closed Saturday And Sunday
Tupelo Honey Cafe
3 Miles SE to the hotel 12 College Street, Asheville, NC 28801 Phone 828-255-4863
Bonefish Grill
105 River Hills Rd Asheville, NC 28805

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (77)

Ratings and reviews for Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

Overall score

3.9 / 5
5.01.0
77 out of 77
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.5
Room comfort:
4.4
Location:
4.2
Value:
4.3

96% would recommend to a friend.

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Review of Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

Reviewer score

4
5.01.0
Road trekker
Business
Asheville
Sep 24, 2014

Doing everything right

This is a fine hotel set in a good location for accessing Asheville. A quick drive to Ashville or Biltmore. A nice breakfast spread with hot choices as well.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

This hotel is within a short drive to the Blue Ridge parkway which is a beautiful drive through the mountains with break stops for overlooks. Head south for the most sites.

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Review of Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

Reviewer score

3
5.01.0
CKB1
Business
asheville, nc
Jul 10, 2014

great place to stay

Great clean room, friendly staff, nice breakfast. The price was more than reasonable for what you received. You will not be unhappy if you stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

Reviewer score

4
5.01.0
Jo113
Business
Cary, NC
Jun 29, 2014

Overnight in Asheville

The Country Inn & Suites on Tunnel Road was a good choice for our overnight in Asheville. Very conveniently located to downtown and the Biltmore, very friendly and accommodating staff. Breakfast was great - much larger and yummier offering than other free spots. Only complaint was the evidence of water leaks around the shower/tub in the bath - mold in evidence.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

Reviewer score

5
5.01.0
Carlos the grand.
Business
Fort Lauderdale
May 22, 2014

Great vacation.

From the valet, to the check in, to the room service, everybody was extremely polite and helpful on anything I needed it. The hotel is real special and makes you feel special. The lobby is absolutely grand with hug fireplaces and beautiful antiques light features overlooking to the blue smoky mountings. The view from every room angle was totally amazing to the blue mountings. The hotel has out and inside tennis courts. Beautiful golf course. Outstanding spa with swimming pool overlooking the golf course and the mountings. I can not speak well enough how superb this place is. It is one the best spot I ever stayed at. Love it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

The food in the Veu dinning room was delicious, the service excellent with a magnificent view to the smoky mounting. The hotel is within minutes from the center of the town.

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Review of Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

Reviewer score

3
5.01.0
Travelin manley man
Business
Ashville NC
May 15, 2014

comfrtable place to stay

Nice quiet hotel. Clean room. Good water pressure in the shower and the shower drained properly. I'd stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Lots of southern style cooking in the local area around this hotel.

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Review of Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

Reviewer score

1
5.01.0
gardener01
Business
north carolina
May 4, 2014

incomplete

Upon booking this hotel I was given the choice of having a smoking room or a non-smoking room. I chose the smoking room. At check-in to the hotel I immediately saw that the entire hotel was a non-smoking facility. The front desk manager also noted that the facility was all non-smoking. Other issues in the hotel included a very poorly working AC unit, the entire hotel felt humid and hot, and the elevator had a very unusual electrical-smoke smell to it. It was clear that the hotel was undergoing renovations, as sheet rock was lying around, unused appliances were stacked in a courtyard area, and the landscaping had been untouched for what appeared to be some time. All in all, I would not stay at this hotel again, the price was indicative of a more upscale hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
Review of Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

Reviewer score

5
5.01.0
ML13
Business
Western MA
Apr 29, 2014

Very Pleased, thank Goodness!

We were so happy with our experience at Country Inn and Suites. We were 2 adults, 2 kids & had great room service, great breakfasts, nice staff & clean rooms and lobby, etc,, awesome access to the pool and in and out of the building, as we did a lot of coming and going .. the hotel is a perfect distance from Asheville downtown, and then to go the other direction when we needed it. I (the Mother) did a lot of hotel googling and found this one to be perfect, also researching past customers' likes/dislikes/experiences, etc. It did not disappoint. When we needed something, we were granted it, with a smile. Our kids loved the pool, at night, so the 10 pm curfew was great for them, after a long day out and about in Asheville. There are other hotels, and we saw some closer, but we were happy with this one and would suggest to friends and even use it again if /when! we travel back to Asheville, NC. Thanks ! PS: I don't normally take the time to review places, so the fact that I did means something to me as a consumer. Smile.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

Reviewer score

4
5.01.0
madrol
Business
Linville Land Harbor NC
Apr 10, 2014

nice couple of days

Can't beat breakfast, everything there, including 3 different coffees, and a diligent, friendly attendant. Great hot pool, sw. pool, and workout area. Friendly staff, Room clean and comfy. Bathroom door made lots of noise, night light in bathroom would help. Bad weather not the hotel's fault. :-) Great location, restaurants and mall nearby. Asheville is our favorite getaway

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

Reviewer score

3
5.01.0
Work meanderer
Business
Boone NC
Apr 1, 2014

Good Business Stay

The hotel is currently undergoing renovations but the work did not interfere with comfort and the workmen were polite. The rooms are a nice size with desk and extra chair, good for working on the computer.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Asheville has lots of fantastic places to eat and downtown is only a few miles from the hotel. The eateries on Tunnel Road are good as well.

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Review of Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

Reviewer score

3
5.01.0
Melaniejw
Business
Atlanta
Jan 24, 2014

Perfect

Great place to stay for a short stay in a great city!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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