$89 Avg/night
Rate based on Check-in: Mar 29, 2015 Check-out: Mar 30, 2015

Comfort Suites Biltmore Square Mall

3 stars
View map of 890 Brevard Rd., Asheville, NC 28806

Hotel Overview

Reviewer score
3.7
out of 5
42 reviews
Excellent hotel, fantastic staff

Nice clean rooms, great hot breakfast. Staff was extra friendly. We were one person extra and they... See full review

  • Mathkad
  • Mar 23, 2014
Comfortable and clean

It was very clean and quiet. Only complaint is our room had a very bright parking lot light shining... See full review

  • Jane R.
  • Dec 30, 2014
The Comfort Suites Biltmore Square Mall offers whirlpool suites, discount Biltmore Estate tickets and free full hot breakfast with sausage, eggs, biscuits and gravy, hot waffles and more. Many fine restaurants and lounges are on site. All rooms are large suites and have 40-inch flat-screen televisions with high-definition programming, free wireless high-speed Internet access, refrigerators, microwaves, coffee, irons and ironing boards. Enjoy the seasonal heated pool with mountain view, fitness center, newspaper and evening cookies. Coupons can be used by walk-in guests only and are based on availability. Pet accommodations: 25.00 USD per night.

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Amenities

  • WiFi
  • Heated pool
  • Non Smoking
General
Non Smoking
Pet friendly
Ice machine
Activities
Heated pool
Exercise gym
Dining
Coffee maker in room
Services
Business center
Laundry service
Guest laundromat
In-Room Safe
Meeting/Banquet facilities
FAX
News stand
Internet
WiFi
Parking
Parking
Outdoor parking
Truck parking
Bus parking
Accessibility
Ramp access to buildings
Brailled elevators
Room
Television with cable
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
In room movies
Sofa bed
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Comfort Suites Biltmore Square Mall

Overall score

3.7 / 5
5.01.0
42 out of 42
Amenities:
3.9
Cleanliness:
4.1
Hotel staff:
4.3
Comfort:
4.1
Location:
4
Value:
3.8

86% would recommend to a friend.

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Review of Comfort Suites Biltmore Square Mall

Reviewer score

4
5.01.0
101Wea
Charlotte, NC, USA
Aug 29, 2011

Good surprise!

The location of the hotel is very convenient to highways. Easy to find. The room has a hot tub which is great. The staff is very friendly and professional. It is a very well-maintained and well-managed hotel. The room is clean, and the bed is comfortable. It is definitely better than some of the similar-grade hotels. I will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
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Review of Comfort Suites Biltmore Square Mall

Reviewer score

4
5.01.0
Jane R.
Business
Dubuque
Dec 30, 2014

Comfortable and clean

It was very clean and quiet. Only complaint is our room had a very bright parking lot light shining in. No darkening drapes in room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Comfort Suites Biltmore Square Mall

Reviewer score

4
5.01.0
SandykayC
Business
Asheville nc
Aug 21, 2014

Very good

Very happy with hotel. Clean, convenient to Biltmore. Good breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Harbor inn seafood next door.reasonable & good.

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Review of Comfort Suites Biltmore Square Mall

Reviewer score

4
5.01.0
Phrederick
Business
Cincinnati
Jul 8, 2014

Met our needs

Check in was prompt and easy with reservation on file. Room was clean and roomy though bathroom extremely small, especially with two adults and two teenage girls. Only one elevator for 5 floors but waits were tolerable. Would have liked exit doors at bottoms of staircases at ends of building. Had to walk back to center to lobby to exit from front or rear. Breakfast selection was better than average.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Comfort Suites Biltmore Square Mall

Reviewer score

4
5.01.0
Dr. AT
Business
Asheville, NC
Jun 19, 2014

Family getaway

Very adequate accomendations. Good price for what we received.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Go to the Biltmore!

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Review of Comfort Suites Biltmore Square Mall

Reviewer score

5
5.01.0
Mathkad
Business
McColl, SC
Mar 23, 2014

Excellent hotel, fantastic staff

Nice clean rooms, great hot breakfast. Staff was extra friendly. We were one person extra and they gave a bigger room with pullout sofa to accommodate everyone. Location near biltmore estate, easy to reach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Comfort Suites Biltmore Square Mall

Reviewer score

3
5.01.0
goldenblade
Business
Raleigh, NC
Mar 19, 2014

Ok, great bed, nice staff

Some aspects were nice But the bathroom was very small and cramped. Only one slow elevator, breakfast was So so and very crowded on a Sunday. Carpet in hallway kind of worn. Next time I plan to stay at Holiday inn down the street because it's better and costs about the same.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

There are lots of stores nearby. Belk across from it and Ingles grocery too.

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Review of Comfort Suites Biltmore Square Mall

Reviewer score

2
5.01.0
kingalday54
Business
nc
Dec 16, 2013

Asheville

The hotel itself is good. The only thing that bothered me was that there is no vent in the bathroom so when you took a shower water was dripping from the ceiling. I think this could be an electrical danger.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

Dining tip: Short drive from hotel

Cedric's at the Biltmore.

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Review of Comfort Suites Biltmore Square Mall

Reviewer score

3
5.01.0
BRDH
Business
Minnesota
Oct 22, 2013

Road Trip coming back to MN from Orlando, Fla.

It was all very nice - we enjoyed our stay there. My husband happened to be in the lounge area downstairs in the lobby and overheard another visitor tell the hotel staff that they had a problem - as she was drying her hair on one of the hotel's hair dryers, a cocroach flew out of it. Personally we didn't see any and hope that was an isolated case.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Comfort Suites Biltmore Square Mall

Reviewer score

2
5.01.0
traveller63
Business
Columbia, SC
Oct 14, 2013

visiting family

Expensive due to being in Asheville in October, definitely not worth 199/per night. I will not be staying at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

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Review of Comfort Suites Biltmore Square Mall

Reviewer score

4
5.01.0
MacTen
Business
Seminole FL
Mar 19, 2013

Nice place, friendly staff

All around everything was good. Staff was pleasant, room & common areas clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Not Applicable

The Mexican restaurant in the plaza next door was authentic, good Mexican food. I would skip the fish restaurant next to the hotel though. Downtown Asheville has some great restaurants, Strada Italian was great, The Lab micro brewery was great for lunch...

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