BEST WESTERN of Asheville Biltmore East

3 stars
501 Tunnel Road, Asheville, NC 28805-1824
Hotel Overview
Reviewer score
3.5
out of 5
171 reviews
Great Value

The motel was excellent. My room was very clean, clean towels each day, bed made, I would highly... See full review

  • Lugnut
  • Aug 25, 2014
They really ARE the best!

First thing I noticed was how clean the room was. This was probably one of the best motels I've... See full review

  • TimberWolf11113
  • Apr 11, 2014
Budget Asheville hotel with contemporary decor and free hot breakfast

Located less than half a mile east of I-240, the Best Western of Asheville Biltmore East provides convenient access to the area's most popular destinations. The Biltmore Estate - which features gardens, a French-style mansion and winery - is two miles away. The nearby Asheville Mall offers a wide range of dining and shopping options. At the Best Western of Asheville Biltmore East, guests take advantage of a free hot breakfast buffet and free Internet access.

Highlights
  • Free hot breakfast buffet
  • Complimentary high-speed Internet access
  • Some rooms feature Jacuzzis
  • Seasonal outdoor pool
  • Free parking
Rooms

Guest rooms at the Best Western of Asheville Biltmore East are recently refreshed with contemporary dark wood furnishings with sleek lines. High-speed Internet access is complimentary. All rooms include free local calls under 30 minutes, and cable TV with HBO. Bath amenities and curved shower rods provide additional comfort and convenience. Microwaves and refrigerators are available. Some rooms feature Jacuzzis and flat-panel TVs.

Features

A complimentary hot breakfast is provided for guests of the Best Western of Asheville Biltmore East. Breakfast items include bagels, breads, cereal, donuts, English muffins, fruit, waffles and beverages. Complimentary coffee is available in the lobby 24/7. An outdoor heated swimming pool is available seasonally. Free on-site parking includes space for oversized vehicles. Contact the Best Western of Asheville Biltmore East for the hotel's pet policy.

Transportation
  • I-240 (0.4 mi/0.6 km)
  • Greyhound bus station (1 mi/2.2 km)
  • I-40 (2 mi/2.9 km)
  • I-26 (3 mi/4.9 km)
  • Asheville Regional Airport (11 mi/17 km)
Attractions
  • Asheville Mall (0.7 mi/1.1 km)   
  • Asheville Art Museum (2 mi/3.3 km)
  • Blue Ridge Parkway (2 mi/3.3 km)
  • Biltmore House (2 mi/3.5 km)
  • Asheville Civic Center (2 mi/3.8 km)
  • Basilica of Saint Lawrence (2 mi/3.8 km)
  • Grove Arcade (2 mi/3.8 km)
  • Asheville Visitor Center (3 mi/4.2 km)
  • University of North Carolina at Asheville (3.5 mi/5.6 km)
  • The North Carolina Arboretum (8 mi/13.1 km)
Business
  • Computer kiosk available
  • Free high-speed Internet access

BEST WESTERN of Asheville Biltmore East Rooms

1 KING BED
1 KING BED,MOBILITY ACC,ROLLSHWR,JETTUB,NSMK,FULL BREAKFAST
1 KING BED
1 KING BED,SMOK,HISPD,REFRIG,INRMSF,LCDTV,FULL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,SMOK,HISPD,REFRIG,INRMSF,LCDTV,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,SMOK,HISPD,REFRIG,INRMSF,LCDTV,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,HISPD,REFRIG,INRMSF,LCDTV,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,HISPD,REFRIG,INRMSF,LCDTV,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,HISPD,1STFLR,MICRFG,SAFE,LCDTV,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,1PJTUB,MICRFG,HISPD,LCDTV,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,2PJTUB,MICRFG,HISPD,LCDTV,FULL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,NSMK,HISPD,REFRIG,INRMSF,LCDTV,FULL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Activities
Heated pool
Fitness center or spa
Dining
Free breakfast
Coffee maker in room
Services
24 hour front desk
Business center
Security
Wake-up service
In-Room Safe
FAX
Copy service
Internet
High-speed internet
Parking
Free parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Safe
AM/FM alarm clock
Hairdryer in room
Microwave
Cribs available
Ironing board

Hotel Map

35.5864 -82.5169
Area served
Ridgecrest, Cashiers, Chimney Rock, Black Mountain, Maggie Valley, Bristol,, Swananoa, Charlotte, Weaverville, Mars Hill, Brevard, Cherokee, Hendersonville
Nearby airports
(AVL), 20.00, MI, S;
Area description
Resort

Dining

Chilis Restaurant
0.25 mile(s) from Chilis Restaurant, full service, American, open for: lunch, dinner
Carabas Italian
0.50 mile(s) from Carabas Italian, full service, Italian, open for: lunch, dinner
Cracker Barrel
1.00 mile(s) from Cracker Barrel, full service, American, open for: breakfast, lunch, dinner
Applebees
0.75 mile(s) from Applebees, full service, American, open for: lunch, dinner
Outback Steakhouse
0.50 mile(s) from Outback Steakhouse, full service, steak house, open for: lunch, dinner
Pappas & Beer
0.75 mile(s) from Pappas & Beer, full service, Mexican, open for: lunch, dinner
Longhorn Steakhouse
0.50 mile(s) from Longhorn Steakhouse, full service, steak house, open for: lunch, dinner

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (171)

Ratings and reviews for BEST WESTERN of Asheville Biltmore East

Overall score

3.5 / 5
5.01.0
171 out of 171
Amenities:
3.5
Room cleanliness:
4
Hotel staff:
3.9
Room comfort:
3.9
Location:
3.9
Value:
3.9

85% would recommend to a friend.

Sort by:
Review of BEST WESTERN of Asheville Biltmore East

Reviewer score

4
5.01.0
frank.b
Business
charlotte,nc
Jan 1, 2013

frank b

room was very clean.had a great breakfast. will stay here again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

close to biltmore estates and great shopping in city of asheville,nc

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Review of BEST WESTERN of Asheville Biltmore East

Reviewer score

4
5.01.0
Business20
Business
Ashville, NC
Dec 26, 2012

Last Minute Reservation

We used the internet at the last minute due to the severe wind storm. It was awesome, once we arrived, they checked us right in. It was great because the hotel was full and others had to search around.......great App

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN of Asheville Biltmore East

Reviewer score

3
5.01.0
mscontractor
Business
North Carolina
Dec 4, 2012

unfavorable brief impression

This was my first trip to Asheville, I stayed only one night to attend Biltmore candlelight Christmas evening tour. While the hotel facility was suffice and clean, amble to parking, it's the other things that put me off. The heater / cooling fan was loud, but if I turned it off it'd be too cold, either way I didn't sleep well. The breakfast was terrible, cardboard scrambled egg patties, dried up sausage patties and caked gravy, served in a small area that is not conducive for multiple family gatherings. The evening staff was friendly and helpful but the morning staff were not, and one of them gave bad instruction to Biltmore Estate. I think I'd stay in one of the downtown hotels next time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of BEST WESTERN of Asheville Biltmore East

Reviewer score

3
5.01.0
traveler11202012
Business
Boston, Ma
Nov 22, 2012

standard

Standard Best Western, WiFi, continental breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of BEST WESTERN of Asheville Biltmore East

Reviewer score

2
5.01.0
Loathe to go
Business
Huntsville, ALabama
Nov 12, 2012

Toxic rooms

Great location and good services but I won't stay there again. The rooms are sprayed with a toxic scent that caused serious allergic reaction. Brittany at the front desk was efficient but not helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of BEST WESTERN of Asheville Biltmore East

Reviewer score

4
5.01.0
Kaziz
Business
Raleigh, NC
Nov 5, 2012

Great family spot

Convenient location to local mall and area attractions, pleasant staff and freshly baked cookies in the lobby, free breakfast was a bonus. Our adjoining rooms were clean and updated - seemed like a much fancier hotel due to the stylish rooms and cozy bedding. One tiny criticism is the building setup - luckily we had great weather and didn't mind the walk outside to the "lobby" for breakfast but with little ones and being in the furthest building, I can see that factor as a drawback. I can't say enough positive feedback about the staff - front desk and staff were so nice! Our go-to lodging option in Asheville from now on!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Shopping mall just about a mile away!

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Review of BEST WESTERN of Asheville Biltmore East

Reviewer score

5
5.01.0
Kaziz
Business
Raleigh, NC
Nov 5, 2012

great!

hotel was very nice and staff was very friendly - nice free breakfast

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Nightlife tip: Short drive from hotel

great clubs!

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Review of BEST WESTERN of Asheville Biltmore East

Reviewer score

1
5.01.0
Missy Love to Travel
Business
Rome. GA
Oct 23, 2012

Biltmore Visit

The most positive point about this hotel was the location, it is very easy to get to the highway, restaurants, a mall and of course, Biltmore Estate. We stayed 2 nights, requested Non Smoking was given Smoking for the first night which was understandable as they were booked solid. Second night, I was told that they had available Non Smoking rooms but to be able to switch rooms, it would require me to pay for a new reservation and contact the booking website for a refund on my original reservation. They referred to my booking with the website like it was a downgraded reservation - very frustrating. Staff was unhelpful and unmotivated. Bathroom was filthy with patched bathtub and dirty corners. On the plus side, the freshly baked Oatmeal cookies on arrival were a nice touch however it is not enough to bring us back. We will not stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Review of BEST WESTERN of Asheville Biltmore East

Reviewer score

4
5.01.0
SpinDoc
Business
San jose , CA
Oct 23, 2012

Great Trip

Visited Asheville to see family. Also saw incredible fall foliage. The motel was the perfect place to stay for both. Very comfortable, reasonable rates.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN of Asheville Biltmore East

Reviewer score

4
5.01.0
Dermpa
Business
Concord, NC
Oct 22, 2012

Clean and Comfortable

This hotel is located at the junction of 70 and 240 so its perfectly situated to be able to get anywhere in Asheville. The room was slightly outdated, but clean and comfortable. The staff was nice and the breakfast offered was outstanding. Overall, a good value for the money. Several good restaurants and a mall within 2 miles

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

India Garden, about 1.5 miles away. Great Indian food.

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