Everything was nice and clean.The guy at the front desk was very nice, friendly, and professional when I checked in. I would rate his customer service at 5 stars. When I went back down on sunday there was a woman there and she was not friendly or
professional at all. She acted like she didn't want to help me and didn't know what she was doing. She seemed to be more preoccupied with other things than she was with me. I would rate her service at a max of 2 stars. Other than the lady, I would say everything was very pleasant. I would stay at this hotel again!
Hotel features (5 = best, 1 = worst):
Short drive from hotel
There are excellent restaurants (fast food and dine-in) just a small distance away from the hotel toward Whitefish.
I was surprised at the small room, small beds, and it was frustrating that the door was right there...feet away from where you would have liked to have parked, but were unable to because of all the bikes parked there that woke you up at the crack
of dawn! I would stay here on business but not for pleasure. Lower prices in town and you can see why.
Hotel was average but I had to pay for Wi-Fi. I travel to Kalispell at least once a quarter for business and this was my first time at this establishment and can't say I will go back. I need a good internet connection and I have yet to pay for it.
It was 2.95 a day and the connection was poor at best. In this day and age I guess that I just assumed that everywhere I go will have at least free internet but I was wrong.
We got to our hotel late that night. Our non-smoking room reeked like smoke, to the point where after 5 min. We decided to leave. We had to drive around for an hour before we found another hotel and didn't get to bed until 2 a.m. The lady working
the desk was awesome. She gave me a refund and was very sympathetic, but did not have another room available.