Country Hearth Inn and Suites - St. Robert

3 stars
14175 Hwy Z, St. Robert, MO 65584
Hotel Overview
Reviewer score
2.8
out of 5
12 reviews
Great value!

I stayed here with my family for my son's graduation. I'm telling you, it was a great stay. The... See full review

  • StacyC
  • Jul 27, 2013
Graduation

I don't normally write reviews, but I felt this hotel deserved one. On arrival the front desk was... See full review

  • PaulaJnn
  • Apr 21, 2012
Enjoy an array of amenities and convenient access to the Fort Leonard Wood Military Base and Lake of The Ozarks while staying at our St. Robert Missouri hotel. Whether traveling on business or pleasure, the Country Hearth Inn and Suites offers the highest standard of accommodations and customer service as an affordable price to ensure an enjoyable stay for every guest. Conveniently situated near central Missouri*s Interstate 44, this newly renovated St. Robert hotel offers 46 well-appointed guest rooms, each featuring cable satellite television with HBO and high speed internet access. Enjoy a complementary continental breakfast each morning before taking a dip in the outdoor swimming pool or working out in the on site fitness center. This Pulaski Country hotel also features guest laundry and business services. The friendly, helpful staff at the Country Hearth Inn and Suites is ready to ensure a fun-filled memorable stay in St. Robert, Missouri. Make a reservation today and save.

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Reviewer score 3.4 out of 5
Reviewer score 3.8 out of 5
Reviewer score 3.1 out of 5

Country Hearth Inn and Suites - St. Robert Rooms

Double Queen Non Smoking
Non smoking 2 queen beds-free continental BKFST HBO-high speed internet-alarm clock radio-iron
King Suite Non Smoking
Suite-NON SMKG-1 KNG bed-free continental BKFST HBO-high speed internet-alarm clock radio-iron
Double Queen Smoking
Smoking 2 queen beds-free continental BKFST HBO-high speed internet-alarm clock radio-iron
King Non Smoking
Non smoking room-1 king bed-free continental BKFST-HBO-high speed internet-alarm clock radio
King Smoking
Smoking room-1 king bed-free continental BKFST HBO-high speed internet-alarm clock radio-iron
Handicapped Non Smoking King Bed
Handicapped rm-NON SMKG-1 KNG-free continental BKFST-HBO-high speed internet-alarm clock radio

Amenities

  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Phone service
Activities
Outdoor pool
Dining
Continental breakfast
Meal plan - continental
Services
24 hour front desk
Business center
Guest laundromat
FAX
Parking
Free parking
Outdoor parking
Truck parking
Room
Television with cable
Radio
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Shower
Iron
Ironing board
Bath tub

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (12)

Ratings and reviews for Country Hearth Inn and Suites - St. Robert

Overall score

2.8 / 5
5.01.0
12 out of 12
Amenities:
2.5
Room cleanliness:
3
Hotel staff:
3.2
Room comfort:
3
Location:
3.2
Value:
3.1

67% would recommend to a friend.

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Review of Country Hearth Inn and Suites - St. Robert

Reviewer score

1
5.01.0
Mel Pepper
Business
TN
Jul 26, 2014

Insulting!

Manager, a male, was EXTREMELY rude. It was midnight, we had stayed the night before and checked out, not thinking we would be back in town. No staff problems that night, room was a bit shoddy though,but for $40, what can you say? Upon returning the next night after being out all day, the manager would not allow us to check in because we booked through this travel site. He said he was mad because we were booking through a site that made him wait a month to get his money. He told me to call them and cancel and get a room directly through him so he didn't have to wait on payment. My jaw hit the floor. After telling him multiple times that it couldn't be done he said there was no reservation and I could not get a room. I went to our car and called the site 800 number, who assured me the reservation was sent hours before that. After staying outside on the phone for ten mins trying to cancel, the man came out to my car, hands on his hips saying I needed to come inside and get my room. Since I could not cancel, I got our room and checked out a few hours later, only to be met by rudeness all over again. I was and still am flabbergasted. If you do not want people to book through a travel site, put it on your hotel website! Would not recommend to anyone and will not be going back. Horrible experience.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Country Hearth Inn and Suites - St. Robert

Reviewer score

3
5.01.0
Toolfan429
Business
Jax Florida
Jun 28, 2014

Convenient Location and Good Price

Clean room, Good location and Great price! I would stay here again actually if I found myself back in Missouri for an army graduation ; )

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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Review of Country Hearth Inn and Suites - St. Robert

Reviewer score

4
5.01.0
StacyC
Business
Edinburgh, IN
Jul 27, 2013

Great value!

I stayed here with my family for my son's graduation. I'm telling you, it was a great stay. The rooms were comfortable and clean! For the cost of the room I was surprised! I recommend!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Colton's Steak house is AMAZING!!!

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Review of Country Hearth Inn and Suites - St. Robert

Reviewer score

1
5.01.0
Johnny Bo
Business
Brooklyn, NY
Jan 12, 2013

Worst Hotel I've Ever Stayed At

I took a cross-country trip at the end of summer 2012 and I had already passed the main cities to find a hotel in so I called AAA and they said this was the closest one to my location. Being as I was dead tired, and they quoted me a low price -- it piqued my interest. However, they said it had a low rating so it'd be better to go in and check out the rooms first to make sure they weren't too dirty. When I went to check in, I discovered it's run by a foreign husband and wife who were both at the front desk (and who the next morning I'd find out that they live there and do the "cleaning" -- or lack thereof -- themselves#. They were rude and spoke horrible English. On top of that, they wouldn't give me the AAA rate. Instead, they charged me a rate that was much higher. Eventually, after threatening to leave, they gave me the military discount #which was still $5 higher than the AAA price# and at that time, I was so sleepy I gave in. I definitely shouldn't have. The room was dirty. The bathrooms are tiny and filthy #words can't even describe how filthy the shower was#. The towels had hairs in/on them. The bed looked so bad I slept in my clothes then put them in a separate bag the next morning where they remained until I could wash them at my destination. Overall, this was a disgusting experience between the terrible and dishonest management and the squalid conditions of the rooms themselves. I would highly recommend avoiding the Country Hearth Inn & Suites at all costs. I complained to their corporate headquarters the next week but never heard back. So perhaps the whole chain is bad. Buyer beware!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Country Hearth Inn and Suites - St. Robert

Reviewer score

4
5.01.0
PaulaJnn
Business
Saratoga, NY, USA
Apr 21, 2012

Graduation

I don't normally write reviews, but I felt this hotel deserved one. On arrival the front desk was extremely helpful and courteous. The lobby was clean and was not perfumed over to hide bad smells. I asked for extra towels and pillows and they were given to us promptly. They did have a small room with tread mill in it to try and accommodate those who wanted to exercise. And yes this was across from the front desk, but the staff did not stare at you. We requested 2 non smoking rooms on the first floor and that is exactly what we got. The room was clean and updated recently. The bed was comfortable. The sheets were soft the pillows fluffy. The bathroom area where toilet and shower room was small, but there was another section with the sink and mirror wich made getting ready easy. Continental breakfast was nice they had juice, coffee tea as well as fresh Belgian waffles, bagels cereal muffins etc. if we have to stay in st. Robert again we would stay here. Great place for the price. Please don't go by all the negative reviews I almost did and am glad that I did not.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Sweet water BBQ was good down home BBQ. No one in our party of12 was unsatisfied. Closes at 830pm

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Review of Country Hearth Inn and Suites - St. Robert

Reviewer score

2
5.01.0
Anonymous
Business
St. Roberts, MO
Apr 9, 2011

Country Heart Inn & Suites

While i stayed at The Country Heart Inn & Suites, i visited my fiance at Fort Leonard Wood. Have the sheets & comforters been updated and the rugs shampood it would of being more enjoyable. It kind of had this old smell to it. It was okay compare to other trips i've taken in the pass. Overall it got me through the time i was down there, so there ain't much to complain about.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Review of Country Hearth Inn and Suites - St. Robert

Reviewer score

4
5.01.0
MiddleJo
Business
Massachusetts
Aug 21, 2010

Good value for the money

Nice, clean rooms. I wish they had coffee pots in the rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Country Hearth Inn and Suites - St. Robert

Reviewer score

1
5.01.0
Anonymous
Business
Danville, IL
Aug 8, 2010

It was a nightmare!

Don't choose this hotel. We had a major plumbing problem when we arrived, which they eventually fixed, but not until 10:30 p.m.! We could not use the sink because the water poured out the bottom onto the floor. The people that were sent to fix it spoke "very little English," and were hard to communicate with. They did not come to clean regularly without us asking, and there were bugs all over the place when we returned the second night. On the walls and ceiling all around the bed, my husband killed about 30 bugs! Outside our door, it was crammed with bugs around the outdoor light and on our door. We can only surmise that the door was left open when they "cleaned"...

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Dining tip: Short drive from hotel

There was a Waffle House nearby that served good food.

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Review of Country Hearth Inn and Suites - St. Robert

Reviewer score

3
5.01.0
Anonymous
Business
WI
Jul 31, 2010

It's ok.

Very average. Beds were comfortable. Hairdryer was good. Location has traffic noise. The AC was very noisy, and units showed obvious and significant leaking outside each room. There was a small refrigerator and microwave in the small room, but no coffee maker. The continental breakfast was ok, but ran out of regular coffee by 0615. Staff seemed pleasant but indifferent.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Country Hearth Inn and Suites - St. Robert

Reviewer score

3
5.01.0
Anonymous
Business
Greenville Pa
Jul 17, 2010

not bad

For the price I would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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