Crowne Plaza ST. LOUIS - DOWNTOWN ★★★

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$68
avg/night
Rate based on
Check-in: Feb 21, 2016 Check-out: Feb 22, 2016

Nice rooms. Strange service. Slow elevat

Would not recommend Sun, Jul 25, 2010
Multiple people at the front desk told us things that turned out to be wrong or strange. First we were offered a single or a double. We opted for a double, which we were told was fortunate, as they actually didn't have any single beds. Then our friends checked in right behind us and got a single. OK, maybe someone checked out in those two minutes. Consider, though, that we asked if we could have a refrigerator, were told they were out of rooms that had them, then found that there was one built in to our room. Not placed their considerately because they knew we wanted it, but built in. An error in our favor, to be sure, but still quite strange. There were six elevators. Five were listed in service. I'm not sure more than three were actually working.

| Indianapolis, IN Couples

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 3 /5

July 16 & 17, 2010

Would not recommend Mon, Jul 19, 2010
Wait staff was very nice and cordial, however the room decor was very outdated..Perhaps dating to the 70s. Wallpaper was peeling off various walls as well. After returning from the ballgame where the heat index was 105 we had no towels in our room. It took two phone calls and an hour waiting to get laundry service. We were very disappointed in this hotel and its highly unlikely that we will ever stay here again even though the location was outstanding.

| Iowa Family

1 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 4 /5
  • Comfort: 2 /5
  • Location: 5 /5
  • Value: 1 /5

Okay Place to Stay Downtown

Would not recommend Sun, Jul 18, 2010
The hotel was okay - had reservation for room with king size bed. Arrived at 8:00 on Friday evening to be told we need to come back in an hour to see if there was a room available. Seems the staff couldn't get the rooms cleaned in time. If we wanted to change to a room with 2 queens we could check in right away. Needless to say, we changed. Rooms are HUGE - loved it - the A/C though seemed to have the same problem as the cleaning staff. Couldn't keep up. They did find a fan for our room. Feel sorry for thye folks that couldn't get a fan. We heard a lot of people saying their rooms were hot. But, to defend the hotel. It's an older building, hence the atmosphere - and it was 100 degrees outside. Otherwise - the place was nice - just not alot of places to eat nearby -

| Kansas City MO Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 2 /5

Good time in "The Lou"

Would recommend Sat, Jul 17, 2010
The staff was pleasant and helpful. We were there for a conference and the restaurant was not prepared for the crowd, so the service was slow. I was able to get to restaurants, the convention center and stores within a ten minute walk.

| Battle Creek, MI Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 3 /5

Older hotel, friendly staff, good deal

Would recommend Thu, Jul 8, 2010
Very close to Arch, balcony available is great for view, esp. fireworks, close to lots downtown, older rooms in need of some repair, but ok for our needs. Very friendly staff, slow to respond with problem lock, but it was the 4th of July weekend - reduced parking rate given for inconvenience.

Attractions

Short drive, long walk to City Museum - you'll be amazed! Great for kids between 5 and 18, don't bring backpack, purse or bulky items - very physical museum.

| Lily Lake, Illinois Family

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Hot days of summer

Would recommend Mon, Jun 21, 2010
went to baseball game. very hot rooms were not cool enough

| Springfield Mo Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 2 /5
  • Location: 5 /5
  • Value: 5 /5

Not what we expected.

Would not recommend Mon, Jun 21, 2010
When checking in we found out that we did not get the double Queen rooms that we had reserved, we got King rooms. I had to share my one bed with my niece and her three small children. A roll away was an extra cost. It was as if we weren't recognized becasue we booked through [...]!

| Columbia, MO Family

1 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 1 /5

CROWNE PLAZA NOT THE SAME ANYMORE.

Would not recommend Sun, Jun 20, 2010
I love the location and the staff was very friendly and professional. The hotel was in need of repairs , like carpeting in rooms and hallways were dark and dull. Poor lighting in hallways as well. My co-worker stayed at the Hilton across the street and that hotel was exceptional and very nice

Attractions

very close to the St.Louis arch.

| New York , New York Business

1 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

Great view and nice staff

Would recommend Tue, Jun 8, 2010
I was in town for a weekend wedding. The staff was very friendly and always said hello in the halways. My room had a great view of the arch and the baseball stadium. The rooms were clean, but on the older side. The elevators were a bit slow, but with 6 of them there was never too long of a wait. The Parking garage attached to the hotel was set up weird and was a hassle to get in and out of.

| New York, NY Singles

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Good trip!

Would recommend Sun, Jun 6, 2010
great location, easy to park, nice front desk person, very clean, nice big room, nice lobby and bar. resturant was not so good: slow and slower.However there are lots of other far better dining options very close by.

Entertainment hint

hotel is in a great location for down town St louis activities, IE baseball, Casino, Football,Arch, food and drink...you can walk to everything.

| Knoxville TN Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5