The Westin Kansas City at Crown Center

there is a cost for gym usage but good amenities (steam room, sauna)

Excellent as I expected; staff was friendly and helpful; rooms clean and fresh

Beautiful hotel - for the price, the fitness center and in-room wifi should be free

I had a nice stay here, but everything beyond just the price of the room, as in amenities, food, water, etc was just priced waaaaay above what is reasonable. It seemed like price gouging. But staff was friendly and the hotel was pleasant.

................................3 nights- to many!

Very quite. Front desk was effecient and very professional

Quick check in, quick auto valet service, nice room, great view of downtown Kansas City.

The room was perfect. You couldn't ask for more. Some of my toiletries were confiscated by airport security, and the hotel provided me with toothpaste and shaving cream (all of the other amenities were already available in the room). The desk clerk signed me up as a preferred guest since I travel alot for work. My room was on one of the upper floors, with a balcony, and a view of downtown KC. All of the furniture and fixtures in the room were modern and up to date and the restaurant in the Lobby serves breakfast, lunch, and dinner. I also got a tip for where to get some good B-B-Q. If you have the chance, Jack Stax is the place and within walking distance. The shuttle ride from the airport is a longer ride than normal, at least a half an hour. However, it is curbside service.

Staff are very friendly and efficient. All dining rooms are top-notch! Location is great for other dining and activities.

My brother and myself arrived at the Weston on Friday afternoon and check-in and valet service for my rented car went very smoothly. We were attending an in-hotel conference. All service was excellent except the room cleaning. The room appeared clean upon arrival. Sat. evening I went up to the room for a break and when I turned on the light in the bathroom I saw a 1 and a half inch long brown cockroach in the middle of the dry tub. After a couple of seconds the roach scurried over to the tub drain and went down it. I asked at the front desk for the tub area to be fumigated and service was sent up immediately. The elevators were very congested regularly on the weekend. I tried to use the stairs to go down from the 8th floor but the stairs do not go down to the lower floors. They ended at the 5th floor. After going down a different set one flight I walked around the outside pool to enter the gym and try to keep making my way down but the stairway was padlocked closed. I had to go and wait for a space on an elevator to complete my journey down to the lobby. The bed I slept in was covered with a white coverlet which had a smudge of black dirt on the top edge about 2" by 1". One of the big cushy bath towels was also dirty with a cruumbly substance in brown color on the inside of the folded towel. The food which was served with grace and efficiency was good except the rolled up scrambled egg burritos. They were served with salsa but were tasteless without. The beef served at dinner was overcooked. Coffee was served with way too little milk or creamer available. I would avoid the facility if I could on a later visit to K.C.