$101 Avg/night
Rate and special offer based on Check-in: Jul 3, 2013 Check-out: Jul 4, 2013

The Westin Kansas City at Crown Center

4 stars
1 East Pershing Road, Kansas City, MO 64108
Hotel Overview
Reviewer score
4.1
out of 5
123 reviews
Great for Business

Excellent as I expected; staff was friendly and helpful; rooms clean and fresh See full review

  • TWCollins
  • Apr 26, 2013
Absolutely Fabulous!

Beautiful place to stay. The staff was very professional and courteous. The room was quiet, clean... See full review

  • devbeth
  • Dec 27, 2011
Four-star high-rise hotel connected to Hallmark's Crown Center

Westin Crown Center, overlooking the city and adjacent Penn Valley Park, combines city convenience and peaceful green space with an on-site outdoor heated pool and track and tennis courts. This AAA Four Diamond city resort is within walking distance of Hallmark's Crown Center, where guests enjoy 85 acres of shopping, restaurants, theaters, a public outdoor ice rink (seasonal), and Union Station, another of Kansas City's renowned entertainment districts.

Highlights
  • AAA Four Diamond-rated hotel
  • Downtown location with park-side setting
  • More than 50,000 square feet of meeting space, plus an exhibition hall
  • Outdoor heated swimming pool, track, and tennis courts
  • Free coupon booklet for discounts at Crown Center shops and restaurants
Rooms

Floor-to-ceiling windows overlooking the city or park make the spacious blue and beige rooms seem even larger. Each of the 724 guest rooms and suites assures a good night's rest with Westin's signature Heavenly Bed, featuring a pillow top mattress, down duvet, and linens with a 250 thread count. Relax with an in-room movie or catch up on work at the large, moveable desk equipped with Wi-Fi and high-speed Internet access (fees apply).

Features

Westin's pet policy welcomes dogs weighing less than 40 pounds at no additional charge and provides each pooch with its own Westin Heavenly Dog Bed.

 

Choose from two in-hotel restaurants or in-room dining, available 24 hours. The Brasserie serves contemporary American cuisine with a local accent -- it would be a shame to miss the Kansas City-style BBQ ribs -- in a casual atmosphere, where children are welcome and eat for $1 every day with the purchase of an adult entrée. Spectacular views from the 20th-story Benton's Prime Steakhouse vie with a menu featuring dishes such as hot smoked Alaskan sablefish and seared lump crab cakes. Brunch includes made-to-order omelets and carving stations, and live jazz warms the setting on Thursday, Friday, and Saturday evenings.

 

After a swim, jog around the track, or workout, guests can relax in the whirlpool and sauna or enjoy an in-room spa service (fees apply).

Transportation
  • Kansas City International Airport, MCI (22 mi/35.5 km)
  • Charles B. Wheeler Downtown Airport, MKC (3 mi/4.8 km)
Nearby attractions
  • National World War I Museum (one block)
  • Union Station (0.4 mi/0.6 km)
  • Penn Valley Park (adjacent)
  • Irish Museum and Cultural Center (0.4 mi/0.6 km)
Business
  • 53,873 square feet of meeting space with 31 flexible meeting rooms
  • Crown Center Exhibition Hall with 54,000 square feet of meeting space
  • 24-hour business center with two computers, a copier, fax machine, and printer (equipment fees apply)
  • High-speed Internet access (fees apply)

The Westin Kansas City at Crown Center Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • Heated pool
  • Smoke-free policy
General
Smoke-free policy
Concierge
Pets allowed
Activities
Heated pool
Jacuzzi
Sauna
Children's activities
Jogging track
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Laundry service
Express checkout
Babysitting/Child services
Concierge desk
Safe deposit box
Shops/Commercial services
Meeting/Banquet facilities
Car rental desk
Barber/Beauty shop
Porters
Doorman
Video checkout
Gift shop
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Room
Satellite TV
Cordless phone
Safe
Mini bar
Free newspaper
Hairdryer in room
Fire alarm with light
Over sized rooms
Cribs available
In room movies
Iron
Ironing board
Smoke detectors

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Hotel Map

39.084 -94.5841
Area served
Blue Springs, Bonner Springs, Leawood, Fairway, Gladstone, Grandview, Independence, Kansas City, Liberty, Lenexa, Lee's Summit, Merriam, Olathe, Overland Park, Prairie Village, Raytown, Roeland Park, Smithville, Shawnee
Nearby airports
Kansas City International Airport, (MCI), 22.00, MI; Charles B. Wheeler Downtown Airport (KC Downtown Airport), (MKC), 3.00, MI;
Area description
Downtown

Nearby points of interest

  • National World War I Museum: 0.1 mi
  • Sea Life Kansas City Aquarium: 0.1 mi
  • Coterie Theatre: 0.1 mi
  • LEGOLAND Discovery Center: 0.1 mi
  • Kaleidoscope: 0.2 mi
  • Union Station: 0.3 mi
  • The Money Museum: 0.6 mi
  • Kauffman Center for the Performing Arts: 0.8 mi
  • The College Basketball Experience: 1 mi
  • Sprint Center: 1 mi
  • The Midland by AMC: 1.1 mi
  • American Jazz Museum: 1.3 mi
  • Negro Leagues Baseball Museum: 1.3 mi
  • Kansas City Public Library: 1.3 mi
  • The Steamboat Arabia Museum: 1.8 mi
  • National World War I Museum: 0.1 mi
  • Sea Life Kansas City Aquarium: 0.1 mi
  • Coterie Theatre: 0.1 mi
  • LEGOLAND Discovery Center: 0.1 mi
  • Kaleidoscope: 0.2 mi
  • Union Station: 0.3 mi
  • The Money Museum: 0.6 mi
  • Kauffman Center for the Performing Arts: 0.8 mi
  • The College Basketball Experience: 1 mi
  • Sprint Center: 1 mi
  • The Midland by AMC: 1.1 mi
  • American Jazz Museum: 1.3 mi
  • Negro Leagues Baseball Museum: 1.3 mi
  • Kansas City Public Library: 1.3 mi
  • The Steamboat Arabia Museum: 1.8 mi
  • Westport: 1.8 mi
  • Kemper Museum of Contemporary Art: 2.6 mi
  • Airline History Museum: 2.6 mi
  • Nelson-Atkins Museum of Art: 2.6 mi
  • The Ewing and Muriel Kauffman Memorial Garden: 3 mi
  • Loose Park Rose Garden: 3.5 mi
  • Toy and Miniature Museum: 3.6 mi
  • Missouri Town 1855: 4 mi
  • Arrowhead Stadium: 5.8 mi
  • Kauffman Stadium: 6 mi
  • Kansas City Zoo: 6.1 mi
  • Ameristar Casino Kansas City: 7.1 mi
  • Worlds Of Fun: 8.2 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (123)

Ratings and reviews for The Westin Kansas City at Crown Center

Overall score

4.1 / 5
123 out of 123
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.4
Location:
4.5
Value:
4

92% would recommend to a friend.

Sort by:
Review this hotel
Review of The Westin Kansas City at Crown Center

Reviewer score

5
devbeth
Des Moines, IA, USA
Dec 27, 2011

Absolutely Fabulous!

Beautiful place to stay. The staff was very professional and courteous. The room was quiet, clean and comfortable. I would stay there again and highly recommend the facility.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Kansas City at Crown Center

Reviewer score

4
moonlight
Lynchburg, Va
Oct 23, 2011

Familar place--still loved and enjoyed

We were very pleased with the service and the food. The room was great--the staff were exactly what we wanted. We will definitely visit again anytime we are in Kansas City. Yes, we would definitely recommend!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: In Hotel

Don't miss the American Restaurant. It is expensive but worth every penny.

Review of The Westin Kansas City at Crown Center

Reviewer score

5
Ashleigh
Wichita, KS, USA
Oct 10, 2011

Girls weekend

This hotel was great! Clean rooms, comfy beds, very nice staff, and it was quiet. The check in and check out process was extremly easy and quick! The location was excellent and there were tons of shops and places to eat within the hotel. The price was great, I would of expected to pay more for this kind of hotel! We will stay here again for sure!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of The Westin Kansas City at Crown Center

Reviewer score

3
vidboy
Business
Atlanta, GA, USA
Sep 14, 2011

Good Hotel

I had a nice stay here, but everything beyond just the price of the room, as in amenities, food, water, etc was just priced waaaaay above what is reasonable. It seemed like price gouging. But staff was friendly and the hotel was pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of The Westin Kansas City at Crown Center

Reviewer score

4
96lt1ss
Kansas City, KS, USA
Sep 5, 2011

Labor Day Weekend 2011

Even with Irish Fest in their back yard and fully booked they did a great job. Valet was overworked and the lobby over crowded but the staff kept their happy faces on.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Review of The Westin Kansas City at Crown Center

Reviewer score

3
Mr.A.
Business
Florida, USA
Aug 16, 2011

...it is older hotel!

................................3 nights- to many!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Food court is good

Review of The Westin Kansas City at Crown Center

Reviewer score

5
Anonymous
Boulder, CO
Aug 2, 2011

Great location and price

The location of the hotel was perfect for my needs. The staff at the hotel were some of the friendliest and most helpful of any I've experienced. The room was wonderful - clean, comfortable and a nice place to be. The amenities offered by the hotel were the best I've ever experienced with all the shops, restaurants, etc and the Link.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Kansas City at Crown Center

Reviewer score

1
Not happy Daddy
Kansas City, MO
Aug 2, 2011

Everything Sucks!

First of all the Hotel bumped us from our reserved king bed to two doubles on a very "special" no kids night, [...]. Next, the room smelled like cat pee, it was worn. The tv was nice and the bed was good, those were the only two nice things I have to say. Next, there was a concert less than ten minutes from the hotel and several guests were attending yet the hotel refused to run a shuttle to the concert. We took a cab, were reassured by the hotel personnel and the cab personnel that there would be plenty of cabs around after the event and there weren't, the hotel still refused to pick us up, we waited more than two hours and paid more than 70 dollars to get back to the room. Then we were hungry, we tried the pizza place within crown center because nothing could come in from outside, and it was more than a 3 hour wait, we ordered room service that took about an hour, was cold, stale, overpriced, horrible, and the chips were out of date. Would strongly suggest staying anywhere else than Westin, we were not the only horrified customers, [...]

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
1
Dining tip: Not Applicable

Stay somewhere else

Review of The Westin Kansas City at Crown Center

Reviewer score

3
Anonymous
liberty Missouri
Jul 11, 2011

close to good shopping

I didn't feel the hotel was worth the price. there are many other nice hotels in K C that have more room. the casinos I feel for the same price have more to offer.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Dining tip: In Hotel

food was ok, nothing spectacular. resonably priced.

Review of The Westin Kansas City at Crown Center

Reviewer score

3
Anonymous
cr iowa
May 28, 2011

disapointed

house keeping poor and beds I have had better at 2star other wise ok disapointed

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
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