The Westin Kansas City at Crown Center

4 stars
View map of 1 East Pershing Road, 1 East Pershing Road, Kansas City, MO 64108

Hotel Overview

Reviewer score
4.1
out of 5
138 reviews
Business Trip

Even though this was a business trip, this really turned into a little R&R!!!! Everything was... See full review

  • Katherine S.
  • Feb 17, 2015
In town for a Chiefs game

Was in town the weekend after Xmas. Needed a good central spot for restaraunts and bars. The Westin... See full review

  • JTIP
  • Jan 20, 2015
Four-star high-rise hotel connected to Hallmark's Crown Center

Westin Crown Center, overlooking the city and adjacent Penn Valley Park, combines city convenience and peaceful green space with an on-site outdoor heated pool and track and tennis courts. This AAA Four Diamond city resort is within walking distance of Hallmark's Crown Center, where guests enjoy 85 acres of shopping, restaurants, theaters, a public outdoor ice rink (seasonal), and Union Station, another of Kansas City's renowned entertainment districts.

Highlights
  • AAA Four Diamond-rated hotel
  • Downtown location with park-side setting
  • More than 50,000 square feet of meeting space, plus an exhibition hall
  • Outdoor heated swimming pool, track, and tennis courts
  • Free coupon booklet for discounts at Crown Center shops and restaurants
Rooms

Floor-to-ceiling windows overlooking the city or park make the spacious blue and beige rooms seem even larger. Each of the 724 guest rooms and suites assures a good night's rest with Westin's signature Heavenly Bed, featuring a pillow top mattress, down duvet, and linens with a 250 thread count. Relax with an in-room movie or catch up on work at the large, moveable desk equipped with Wi-Fi and high-speed Internet access (fees apply).

Features

Westin's pet policy welcomes dogs weighing less than 40 pounds at no additional charge and provides each pooch with its own Westin Heavenly Dog Bed.

 

Choose from two in-hotel restaurants or in-room dining, available 24 hours. The Brasserie serves contemporary American cuisine with a local accent -- it would be a shame to miss the Kansas City-style BBQ ribs -- in a casual atmosphere, where children are welcome and eat for $1 every day with the purchase of an adult entrée. Spectacular views from the 20th-story Benton's Prime Steakhouse vie with a menu featuring dishes such as hot smoked Alaskan sablefish and seared lump crab cakes. Brunch includes made-to-order omelets and carving stations, and live jazz warms the setting on Thursday, Friday, and Saturday evenings.

 

After a swim, jog around the track, or workout, guests can relax in the whirlpool and sauna or enjoy an in-room spa service (fees apply).

Transportation
  • Kansas City International Airport, MCI (22 mi/35.5 km)
  • Charles B. Wheeler Downtown Airport, MKC (3 mi/4.8 km)
Nearby attractions
  • National World War I Museum (one block)
  • Union Station (0.4 mi/0.6 km)
  • Penn Valley Park (adjacent)
  • Irish Museum and Cultural Center (0.4 mi/0.6 km)
Business
  • 53,873 square feet of meeting space with 31 flexible meeting rooms
  • Crown Center Exhibition Hall with 54,000 square feet of meeting space
  • 24-hour business center with two computers, a copier, fax machine, and printer (equipment fees apply)
  • High-speed Internet access (fees apply)

The Westin Kansas City at Crown Center Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Jogging track
Tennis
Steam bath
Dining
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
Concierge desk
Security
Multilingual
In-Room Safe
Shops/Commercial services
Car rental desk
Barber/Beauty shop
Doorman
Currency exchange
Internet
High-speed internet
Parking
Parking
Room
Telephone
Hairdryer in room
Cribs available
Iron
Smoke detectors

Hotel Map

39.084 -94.5841
Area served
City Center
Nearby airports
Kansas City Downtown Municipal Airport, (MKC), 3.22, KM; Kansas City International Airport, (MCI), 56.33, KM;
Area description
City Center, City Center

Nearby points of interest

  • National World War I Museum: 0.1 mi
  • Sea Life Kansas City Aquarium: 0.1 mi
  • Coterie Theatre: 0.1 mi
  • LEGOLAND Discovery Center: 0.1 mi
  • Kaleidoscope: 0.2 mi
  • Union Station: 0.3 mi
  • The Money Museum: 0.6 mi
  • Kauffman Center for the Performing Arts: 0.8 mi
  • The College Basketball Experience: 1 mi
  • Sprint Center: 1 mi
  • The Midland by AMC: 1.1 mi
  • Kemper Arena: 1.2 mi
  • American Jazz Museum: 1.3 mi
  • Negro Leagues Baseball Museum: 1.3 mi
  • Kansas City Public Library: 1.3 mi
  • National World War I Museum: 0.1 mi
  • Sea Life Kansas City Aquarium: 0.1 mi
  • Coterie Theatre: 0.1 mi
  • LEGOLAND Discovery Center: 0.1 mi
  • Kaleidoscope: 0.2 mi
  • Union Station: 0.3 mi
  • The Money Museum: 0.6 mi
  • Kauffman Center for the Performing Arts: 0.8 mi
  • The College Basketball Experience: 1 mi
  • Sprint Center: 1 mi
  • The Midland by AMC: 1.1 mi
  • Kemper Arena: 1.2 mi
  • American Jazz Museum: 1.3 mi
  • Negro Leagues Baseball Museum: 1.3 mi
  • Kansas City Public Library: 1.3 mi
  • The Steamboat Arabia Museum: 1.8 mi
  • Westport: 1.8 mi
  • Kemper Museum of Contemporary Art: 2.6 mi
  • Airline History Museum: 2.6 mi
  • Nelson-Atkins Museum of Art: 2.6 mi
  • The Ewing and Muriel Kauffman Memorial Garden: 3 mi
  • Loose Park Rose Garden: 3.5 mi
  • Toy and Miniature Museum: 3.6 mi
  • Missouri Town 1855: 4 mi
  • Arrowhead Stadium: 5.8 mi
  • Kauffman Stadium: 6 mi
  • Kansas City Zoo: 6.1 mi
  • Ameristar Casino Kansas City: 7.1 mi
  • Worlds Of Fun: 8.2 mi

Dining

The Brasserie
Casual, elegant, and inviting, The Brasserie welcomes guests to enjoy contemporary American cuisine, wholesome SuperFoodsRx™ items, and frosty microbrews in a convivial atmosphere.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (138)

Ratings and reviews for The Westin Kansas City at Crown Center

Overall score

4.1 / 5
5.01.0
138 out of 138
Amenities:
4.1
Cleanliness:
4.3
Hotel staff:
4.4
Comfort:
4.4
Location:
4.5
Value:
4

90% would recommend to a friend.

Sort by:
Review of The Westin Kansas City at Crown Center

Reviewer score

4
5.01.0
Jackie J.
Business
Lombard
Feb 24, 2015

Beds

I have had two of my partners stay here twice. Both times I booked a King bed they did not get king beds.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin Kansas City at Crown Center

Reviewer score

5
5.01.0
Katherine S.
Business
N/A
Feb 17, 2015

Business Trip

Even though this was a business trip, this really turned into a little R&R!!!! Everything was fantastic!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Westin Kansas City at Crown Center

Reviewer score

5
5.01.0
JTIP
Business
Hutchinson
Jan 20, 2015

In town for a Chiefs game

Was in town the weekend after Xmas. Needed a good central spot for restaraunts and bars. The Westin was perfect. Everything was clean considernig the holiday weekend. Cab took us everywhere we wanted to go downtime in minutes. Easy trip to Arrowhead the next morning. The Westin provided us everything we need.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Be prepared for tight turns in underground parking. Parking a large truck wasn't easy taking a few turns.

Review of The Westin Kansas City at Crown Center

Reviewer score

4
5.01.0
Adrianna
Business
New York
Jan 12, 2015

Stay

Overall good stay, I was able to change due to last minute lay delays.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of The Westin Kansas City at Crown Center

Reviewer score

5
5.01.0
Isaac050
Business
Kansas City, MO
Dec 1, 2014

Birthday Get-A-Way

Simply, Great! Had a lot of fun and great time with my wife.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of The Westin Kansas City at Crown Center

Reviewer score

1
5.01.0
robandsherry
Business
desmoines iowa
Nov 25, 2014

Once there your stuck

$16 self parking a night but no maps or people can tell you how to do it..$22 Valet and they actually stick there hand out for a tip! You have no choice you must use bell boy. $5.00 for a small bottle of apple juice.things close early get all your supplies before 7pm but if not prepair to pay the price if you forgot something at home! $16 for a cheesebuger that makes McDonalds look like the 4 star..what ever you do fill your bank account and bring lots of one dollar bills cause the people that work there actually stick there hands out for tips..yeah save a lot of money on here like i did but pay the diffrence when you get there..it is close to nothing..theres a mall thats suppose to be 80 acre? no more like a 1/4 acre the real mall is 17miles away..if you can get your car out of the valet..not a good choice for familys

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
1
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

Dining tip: Not Applicable

17 mile drive west in kansas..find a hotel out there

Review of The Westin Kansas City at Crown Center

Reviewer score

1
5.01.0
buddy a
Business
Hingham, MA
Nov 23, 2014

What a (negative) Adventure!

The first night they spent 4 hours in my room fixing the bathroom lights. The second night I was awaken in the middle of the night by an alarm after I had been hearing what I thought was rain beating against the window. It turned out that a pipe had broken in my room and there was an inch of water on the floor. They moved me to another room promising that I would not have to pay for that night. The next room had a tv that did not work. That was fixed. The shower did not work properly so the water pressure was bad. I was unable to connect on the internet because the computer had me down in a totally different room besides the two that I had stayed in. When I went to get my bill. I was told that they could not take the one night off because I had pre-paid. Everyone was nice, but they were not able to get resolved. Still have not heard.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
1
Value:
1
Trip purpose:

Business

Review of The Westin Kansas City at Crown Center

Reviewer score

4
5.01.0
Bruce S.
Business
Winfield, KS
Nov 18, 2014

KU/KC Chief Weekend

After an exciting football game between the Jayhawks and TCU, and a delicious seafood meal at Seasons 52 on the Plaza, we arrived at the Westin around 8:00 pm with an easy and quick check-in. Our room was very clean and near an ice machine for a nightcap. In the morning, there was a tremendous buzzing of people in the restaurant and lobby due to the upcoming Chiefs vs. Seahawks game at noon. The staff was very helpful in overcoming the crowd in the restaurant and the breakfast buffet was perfect. A great weekend!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

On game day, give the valet plenty of time to get your vehicle. We thought 15 to 20 minutes was sufficient and it took over 30 minutes of waiting time.

Review of The Westin Kansas City at Crown Center

Reviewer score

4
5.01.0
International Biz Owner
Business
St. Louis MO
Jul 1, 2014

Business & Family trip

A nice hotel and location for traveling on business or enjoying time with family.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Best BBQ @ Arthur Bryants

Review of The Westin Kansas City at Crown Center

Reviewer score

2
5.01.0
Ashley86
Business
Lincoln, Nebraska
Jun 2, 2014

Overpriced and low quality...

Well, upon initial inspection things were fine, but after our first night there we were regretting our decision. One-- they locked the balconies so we couldn't go out. Very disappointed after we read that feature in the description and paid extra for it. Secondly, the room was not clean. There was a stain on our comforter, a dirty sock behind the balcony draperies, and don't get me started on the bathroom. We definitely won't be going back...such a waste.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

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