The owner is a thief!! Within an hour of checking in, maintenance came to the door saying the room below was complaining of a water leak. When we noticed the sink was leaking, they moved us. 8 days later they charged my card $200 accusing us of
causing the damage. Knowing we didn't cause any damage, I disputed the charge, yet he refuses to refund my money, insisting it was us, even though he has no proof! Only that we were there the night it was discovered. He also refuses to speak to me personally regarding the situation and makes his staff email me. Two months later I am still trying to get my money back so I have filed a complaint with the BBB. He is the most unprofessional business owner I have ever dealt with. Apparently the staff doesn't have a clue either since the damage has been around so long without anyone noticing. The place is a slum!!
I was greeted with a smile and great attitude! I got to my room,the room was a standard regular room, but it had a great personality. It reflect the pride and personality of the owners. Awesome people!
The FIRST room we got was absolutely filthy and severely outdated! And after fixing the lamp, tv AND internet, we heard all sorts of shady people outside and in other rooms. When we called the front desk to get our money back, the rude staff
member said we'd been there longer than a half hour so she could not refund our $77. So we requested another room and she put us on the 2nd floor in another building (no elevators of course so we had to haul luggage upstairs!). When we entered the 2nd room, it was just bit cleaner, although still disgusting, and there were absolutely NO towels!! Not a washcloth, hand town, NOTHING! So I again called to the desk and the rude woman told me she was the only one there and could not leave so I'd have to come get the towels. When I got to the desk, she said there were no towels there either and I had to meet her at a room on the opposite side of my building (walking around there after dark was scary!!!) that was turned into a storage room.
This place is one you want to stay away from!! Priced too high, definitely dangerous, absolutely filthy conditions and extremely rude service!
We were looking for something basic/pass through, and that's what it was. It was University graduation weekend and we expected a lot of noise, but it was a calm, polite crowd. Migrant workers were living there as well and they were quiet, friendly
and we respected them. Good to see they find a place like this as a temp home!! . Front staff was lovely and prompt. Outside walkways were grimy; the room old but clean. The price could not be beat but 2 nights was all I would stay.The pool will hopefully have water in the future...
Hotel features (5 = best, 1 = worst):
Go with your 'gut feeling' but DO read reviews and check dates published. And if you really want that pool, call the hotel itself, ask clearly for the manager, write down his/her name and ask if the 'pool' advertisement holds water.
I stayed here with my fiance recently over homecoming weekend. This place is so gross, I would never recommend it to anyone. They also have the worst customer service. Our room was not sanitary at all, we would have been better off sleeping in a