ParkShore Resort

The front desk workers weren't to helpfully and the pool and hit tub were nasty. It looked like they haven't been cleaned in years

Hotel is dirty and front desk staff is rude and disinterested. Witnessed an argument between another guest and the hotel manager. Did not even service the room so we ended up leaving early and going to another hotel.

I stayed at the Parkshore Resort in March. The room was clean and well maintained. The building is in great shape. The views of Grand Traverse Bay were phenomenal. The staff is extremely friendly and helpful. I recommend stopping by the Parkshore Resort and getting to know Steve, the man behind the bar. And I highly recommend the breakfast buffet.

Everything was going very well until Sunday morning. Lathered up in the shower, the hot water suddenly disappeared. It was still available in the hot tub so I rinsed off there. Once I was done there, it came back on in the main shower. My wife didn't bother with a shower that morning - didn't want to go through what I did. i told the front desk and the guy put it on me until another guest told him the same thing. Interestingly, he offered that guest a 25% discount - not me. Soooo - keep that in mind. Waffles on the buffet good for making automobile tires - not much else. The rest of the food seemed ok. It took 3 water glasses before getting one that didn't have food caked to it.

this was a nice clean place to stay with a pool and a hot tub, but the pool was ice cold and the hot tub wasn't hot at all, i complained at the desk but i was done with the pool anyway. it's right on the beach and the room view was awesome, and if it was summer who would card about the pool when you have a beach? Clean place (that was recently updated) with good food a an excellent little bar, there breakfast buffet for 5.99 was good too. I would defentially recomend this hotel to anyone wanting to stay in the area.

This was our 4th time staying here and have found it to be a great location with very comfortable and clean rooms. The staff was very friendly and accomodating. We were upgraded to beachview room because of a broken toilet--all within a couple minutes of calling the front desk. Look forward to going back!

This hotel requires attention to detail. On getting off the elevator we saw an upholstered bench that was badly stained. We were concerned to have to share the pool with children that were not guests at the hotel (given the fact that their hats, coats, and boots were stacked up in the corner). One night we went to shower before going out and waited for 15 minutes for hot water after having to call the front desk twice. The hotel also still utilizes old, small, tube style televisions with no connectivity possibilities. Attention to detail and a few rather easily accomplished upgrades and this would be a wonderful place.

Everything was fine. However the rate I paid was the on line booking rate via this service was $20.00 more than what the offered on-site at the desk. The Hotel experience was excellent.

the locationn is good. We book the lake view room and you can see the lake in your room.

It was a wonderful surprise to see such a beautiful room for such a low price. Everyone was helpful in every way. My only complaint was the pool and hot tub. It was not as clean as I would like.