$65 Avg/night
Rate based on Check-in: Aug 9, 2014 Check-out: Aug 12, 2014

Wyndham Garden Romulus Detroit Metro Airport

3 stars
9191 Wickham Road, Romulus, MI 48174
Hotel Overview
Reviewer score
3.4
out of 5
95 reviews
Good for the money

If you are looking for a clean room with a comfortable bed near the airport this is it. Staff was... See full review

  • Rachjelt
  • Sep 9, 2013
Great comfort

In town for Junior Olympics and all Hotels were booked but this hotel staff was very hospitable,... See full review

  • doniell7162
  • Aug 6, 2013
Thank you for choosing our Wyndham Garden Romulus Detroit Metro Airport hotel. Wyndham Garden Hotels offer tasteful, intimate hotels with comfortable guestrooms and thoughtful amenities. Perfectly situated in convenient business, airport and suburban locations, each hotel provides a worry-free stay, including relaxing public areas and casual dining options. Flexible meeting spaces can accommodate a wide range of functions, from business events to social gatherings.

Amenities

  • Free breakfast
  • High-speed internet
  • Free airport shuttle
  • Heated pool
  • Non Smoking
General
Non Smoking
Elevators
Ice machine
Activities
Heated pool
Exercise gym
Jacuzzi
Sauna
Tennis
Play ground
Steam bath
Dining
Free breakfast
Restaurant
Vending machines
Services
24 hour front desk
Business center
Guest laundromat
Express checkout
ATM/Cash machine
Security
Wake-up service
Meeting/Banquet facilities
FAX
Conference facilities
Copy service
Overhead projector
Audio visual equipment
Internet
High-speed internet
Transportation
Free airport shuttle
Parking
Parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Wheel chair access
Accessible parking

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Reviewer score 2.9 out of 5
Reviewer score 3.8 out of 5

Hotel Map

42.2384 -83.3474
Area description
Downtown

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (95)

Ratings and reviews for Wyndham Garden Romulus Detroit Metro Airport

Overall score

3.4 / 5
5.01.0
95 out of 95
Amenities:
3.5
Room cleanliness:
3.8
Hotel staff:
3.9
Room comfort:
3.7
Location:
4.2
Value:
3.7

74% would recommend to a friend.

Sort by:
Review of Wyndham Garden Romulus Detroit Metro Airport

Reviewer score

1
5.01.0
Fried travelers
Denver, CO
Jul 10, 2014

2 A.M. and front desk says: "no reservation"

Nightmare. Our flight arrived at 1 am. I had called a few days before to determine how to get the shuttle. Front desk says there's a phone there to call the shuttle with. No, there wasn't. I called the front desk after arrival and they said it was a third party vendor. We luckily talked to other travelers who said it was probably the same one taking them. We drive along the sidewalk at the airport with the driver shouting out the window asking travelers where they were going. We end up being the last of 4 destinations. Nice. Then, the front desk says we have no reservation. I have the confirmation sheet in hand saying I do. After 18 hours of work and travel, we're getting pretty fried. He says give us your card number and we'll charge it and refund if we can get it straightened out. Since our card had already been charged, we refused and called o r b i t z. After a 45 minute hold, a lady finally came on and confirmed our reservation. She faxed it to the front desk and he said all was good. 3 AM and finally to bed. Upon checking out, we asked for a receipt and they had charged the card anyway. It all eventually worked out in that regard, no thanks to the hotel. The hotel was under construction inside and very unattractive. 20$ is too much to pay to stay at this place. This gets one star, instead of zero, because the breakfast was fantastic and run by a very conscientious friendly man we saw working as we went to our room at 3 AM.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Wyndham Garden Romulus Detroit Metro Airport

Reviewer score

2
5.01.0
DissapointedDDad
Colorado
Apr 29, 2014

Dissapointed Stay

Pool was ice cold, hot tub not working, halls smelled like smoke, gave me wrong room. just not like it was when we stayed there in 07.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Dining tip: Short drive from hotel

Big Boy

Review of Wyndham Garden Romulus Detroit Metro Airport

Reviewer score

3
5.01.0
always on the road
Business
Mount Pleasant, MI
Apr 26, 2014

cheap but needs a bit of work

This hotel was cheap but much of it needed repainting, the furniture was stained, and the carpet torn up in places. While I think it was clean, I was a little alarming how little upkeep the owners have put in.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Wyndham Garden Romulus Detroit Metro Airport

Reviewer score

2
5.01.0
Viajante2014
Ohio
Apr 23, 2014

Best Western Hotel

The bathroom was very small and the tub was stuck. Water was going up while taking a shower. The best part of the hotel was the breakfast. Very inclusive and warm! Indoor pool but not heated :-( Staff very friendly! Good for the price!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
Review of Wyndham Garden Romulus Detroit Metro Airport

Reviewer score

4
5.01.0
Jungle Man
Amazon, Brazil
Mar 27, 2014

Great 5 day stay

Our room had a king size bed and a sofa (actually a sofa bed) both of which were very comfortable. We noticed construction on our floor and the hotel staff told us there is new ownership and the whole hotel is being refurbished. Our room had not been refurbished but was already in excellent shape. They are replacing the TV's with flat screen units and putting microwaves and mini refrigerators in all the rooms. The breakfast was good with bagles, oatmeal, cereal, waffles, juices and coffee/hot chocolate--no eggs or sausage. The staff was very friendly. This was our second time here and recommend the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of Wyndham Garden Romulus Detroit Metro Airport

Reviewer score

4
5.01.0
Jungle Man
Business
Amazon, Brazil
Mar 27, 2014

Five day stay

Cancel my other review. It was for a different hotel we stayed at during this same period. This hotel was also nice. Great accomodations and a complete breakfast--with egss and sausage. We used the presidential suite for a business meeting which served us very well.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Wyndham Garden Romulus Detroit Metro Airport

Reviewer score

1
5.01.0
Sam the sad
Romulus mi
Feb 11, 2014

Family visit

Room very dirty, windows full of hand prints and grease, tile broken around shower rod falling down, breakfast ok, airport shuttle very bad called 3. Times in freezing cold, On Weekend pool and spa overtaken by children and teens with few parents watching heat in spa off, in Foyer many people smoking with door open letting cold air in. Staff nice but did nothing to control children running in halls and around pool.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
2
Review of Wyndham Garden Romulus Detroit Metro Airport

Reviewer score

1
5.01.0
Sam the sad
Romulus mi
Feb 10, 2014

Dirty, smoky, smelly

Firstly, they lost our reservation and we stood in the frigid lobby for 45 minutes. The lobby had a slight on and off sewage smell. The room was dirty, the carpet was soiled and burned, the toilet only partially flushed and the shower rod was hanging from the wall. I reached under the bed for my shoe and I pulled out a strangers' dusty sock! The roof had leaks and buckets were placed to catch the leaking water. The buffet was very pretty but, the food quality was poor. However, the man who took care of the buffet was a gem. The pool had a can pop top lying near the jacuzzi the entire week stay. The jacuzzi had half of the jets in a non functioning mode. The exercise machines were in poor or non functioning shape. No one stopped people from smoking in the large lobby at the rear of the hotel. No staff members asked people to leave the small jacuzzi when it had 9 people in it, including children jumping from the sides. The shuttle took 40 minutes to pick us up from the airport. Ok, now, you know.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
1
Review of Wyndham Garden Romulus Detroit Metro Airport

Reviewer score

1
5.01.0
tired me888
Business
Michigan
Feb 1, 2014

unreliable shuttle, rude staff, uncomfortable

I was very disappointed. Shuttle from airport to hotel never came after waiting more than 30 min. Had to get alternate ride. Shuttle in morning back to airport was LATE. The room had glass walls with a big light outside and couldn't make it dark. Loud, uncomfortable, unable to sleep there. Very basic, old, and overall a uncomfortable hotel room. It is the sort of place you expect to pay $40/night not $80. The lobby did seem nice and newly remodeled but the room they gave me was bad and the staff was rude. There is an outdoor pool and little playground that I could imagine would be nice for kids, if they could get their act together and provide some comfort and customer service.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

Review of Wyndham Garden Romulus Detroit Metro Airport

Reviewer score

1
5.01.0
Not Happy Traveler
Montague MI
Jan 31, 2014

Airport Shuttle Left Us in 5 degree Cold

Waited for the shuttle back to the hotel from the airport in 5 degree weather. When the contracted company shuttle arrived, the driver wouldn't let us board even though he was going to next door hotels served by the same shuttle service. Said he would call for another shuttle and we would have to wait. Other passengers talked him into letting us on and dropping us off less than 5 minutes from the other motels. We paid to leave our car while we were gone where it was to be stored off site. The desk attendant said it would be parked indoors, but it had snow on it, and it had not snowed for a couple of days. The driver who took it to/from storage smoked in our car and changed seat positions and mirror, without putting them back. Desk attendant was not available for check-out for a very long time. Would not go back here.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
3
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