Comfort Suites Mackinaw City

2 stars
720 S. Huron St., P.O. Box 282, Mackinaw City, MI 49701
Hotel Overview
Reviewer score
3.8
out of 5
10 reviews
Good stay

There was a minor issue that was brought to the staff's attention and they immediately corrected... See full review

  • CS traveler dude
  • Oct 5, 2014
Great getaway

Front desk lady was very sweet and helpful. Beds were very comfortable. Would definitely stay again. See full review

  • Drumper
  • Oct 2, 2014
Mackinaw city's largest indoor waterpark in hotel with water guns, climbing nets, tunnel slides, double slides, spiral slides, tipping nets, geyser jets and crawl tunnels. Oversized heated indoor and outdoor pool and spas. Walking distance to historic Mackinaw city downtown district. Hotel located 35 feet from ferry docks to Mackinac Island with access to a private sandy beach. There is shopping, restaurants, theater, golf, and free laser show and concerts on the lawn just a short walk away. Free hot breakfast bar. Hotel has exercise and game room. Every room has a balcony or patio. Free coupon book for local restaurants and attractions. All Comfort Suites are smoke free. No Pets Are Allowed.

Hotel Map

45.7732 -84.7267
Nearby airports
Emmet County Arpt., (PLN), 15.00, MI, SW; Mackinaw City Municipal Arpt, (MCD), 8.00, MI, E;
Area description
City Center, Mackinaw Island

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Amenities

  • High-speed internet
  • Heated pool
  • Non Smoking
General
Non Smoking
Activities
Heated pool
Exercise gym
Sauna
Game room
Play ground
Picnic area/tables
Dining
Coffee maker in room
Services
Business center
Guest laundromat
In-Room Safe
Meeting/Banquet facilities
FAX
Internet
High-speed internet
Parking
Outdoor parking
Truck parking
Bus parking
Accessibility
Brailled elevators
Room
Television with cable
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
In room movies
Iron

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (10)

Ratings and reviews for Comfort Suites Mackinaw City

Overall score

3.8 / 5
5.01.0
10 out of 10
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4.1
Location:
4.2
Value:
4.1

80% would recommend to a friend.

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Review of Comfort Suites Mackinaw City

Reviewer score

4
5.01.0
CS traveler dude
Business
Detroit, MI
Oct 5, 2014

Good stay

There was a minor issue that was brought to the staff's attention and they immediately corrected it. The beds were wonderfully comfortable. The hotel's location is convenient to the Star line dock and after a pleasant but tiring day on Mackinac Island, it was nice to be close to the hotel. The kids enjoyed the water park and the breakfast buffet was satisfactory. I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The hotel's right across from the Star Line ferry. Very convenient!

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Review of Comfort Suites Mackinaw City

Reviewer score

4
5.01.0
Drumper
Business
Fort Wayne, In
Oct 2, 2014

Great getaway

Front desk lady was very sweet and helpful. Beds were very comfortable. Would definitely stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

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Review of Comfort Suites Mackinaw City

Reviewer score

1
5.01.0
Ann Marie Wonder woman
Business
Petoskey, MI
Mar 11, 2014

Worst customer service ever!

Appalled! This winter our family was driving around the area trying to get rid of the winter blahs and decided to treat our kids to an evening at the water park here. We called for a room 1 hr before arriving. By the time we arrived our 3 year old daughter had begun to vomit all over a restaurant. We tried to cancel our room since we live just 15 minutes away and were told that was impossible and that if she threw up in their room we would be charged an additional $150 cleaning fee. When we called to try to remove the unused room charge for the room they accused us of trying to scam them and were completely rude. There are plenty of other hotels in the area to stay at. I would never stay anywhere where the management believes all their customers are scammers and liars. I believe they are the scammers.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

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Review of Comfort Suites Mackinaw City

Reviewer score

4
5.01.0
Happy Lil Couple
Business
Dearborn, MI
Sep 16, 2013

Perfect Location for the Truck Show

Friendly front desk staff, assisted us with scheduling the ferry. Excellent location for all ferry docks, shopping and walking to Dowtown. We stayed for the truck show and were able to sit right in front of the hotel and watch.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Comfort Suites Mackinaw City

Reviewer score

3
5.01.0
Jewels6336
Business
Jackson michigan
Aug 16, 2013

Not again

I felt like because we got our reservation through a travel web site we were given a room way in the back of the property. Would have liked a room with a balcony but the only thing we had was a small window with a view of a parking lot. In the morning before we left I wanted a receipt for the room and was told I could not have one because it was a pre-paid reservation. I have stayed at a hotel in Traverse City before that was pre-paid and did get all of the comforts as a customer that didn't pre-pay. Think I will leave this hotel off my list.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
4
Trip purpose:

Business

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Review of Comfort Suites Mackinaw City

Reviewer score

4
5.01.0
Happy Grandsons
Business
Fennville MI
Jul 14, 2013

vacation with grandsons

We enjoyed our three day stay very much. The grandsons had a blast at the water park, it was a great way to cool down after a busy day of fun. We were close to everything that we wanted to do, and the staff was very friendly. I would recommend this hotel to friends, we plan to come back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Take advantage of the hotels discounts on attractions.

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Review of Comfort Suites Mackinaw City

Reviewer score

4
5.01.0
babyeight
Business
Mississippi
Sep 21, 2010

Great location, great people

Early checkin with upgrade, toured the area and enjoyed the local food. Excellent staff and good breakfast, Will return

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Comfort Suites Mackinaw City

Reviewer score

5
5.01.0
Poor College Kid
Business
Houghton, MI
Mar 28, 2010

Great Place in Mackinaw for Off-Season

Nice rooms, very good rates (off-season ended up being $49 a night for 1 queen bed including water park and continental breakfast). Walls were a bit thin and could hear some sound coming from neighbors, but other than that, no complaints.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Comfort Suites Mackinaw City

Reviewer score

5
5.01.0
Anonymous
Business
Hilton, New York
Sep 27, 2009

Great hotel and location for the price

We used Mackinaw City as a central location to travel from. The hotel is in a good location to visit Mackinaw Island, see the Mackinaw Bridge or visit Sault St. Marie and the Soo Locks. Booking through Orbitz saved us about $36/night. The price was as good or better than the coupon books that are issued. The night before we tried to use a coupon and the hotels would not honor them and we paid the $36 more for a comparable room. The hotel is beautiful with a lot of amenities, especially an indor water park which would be great for the kids. The location is great and the hotel well maintained with a deluxe free breakfast and a lot of room in the breakfast room. I would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

It is a short drive to the boats to Mackinaw Island, Fort Michelmackinac, and the Mackinaw Bridge. A good location to stay and then drive to the Upper Penninsula for a day trip to the Soo Locks, Taquaminon Falls, and White Fish point where the Edmund Fitzgerald ore ship sunk in 1975.

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Review of Comfort Suites Mackinaw City

Reviewer score

4
5.01.0
Anonymous
Business
East Lansing, MI
Jun 16, 2009

Great Price - nice features

Very nice room, got a great price for Mackinaw City - and hotel had a nice small water park. Staff was very friendly and polite, and offered discounts for local restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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