Country Inn & Suites By Carlson, Kalamazoo, MI

3 stars
1912 East Kilgore Road, Kalamazoo, MI 49002
Hotel Overview
Reviewer score
3.1
out of 5
19 reviews
Good Value - Best bed and pillow

Common area had odor - needs to be cleaned and updated. Room was clean but bathroom toilet was not... See full review

  • JerryC
  • Sep 16, 2013
perfect

excellent I truly enjoyed my trip. job well done.. See full review

  • sillyme
  • Aug 24, 2011
Conveniently located off of I-94 and only 2 blocks from the airport. The hotel features a lite and healthy complimentary breakfast, indoor pool, exercise room and business center. Pfizer Company and Wings Stadium are also located only 2 miles away. All guest rooms feature complimentary high speed wireless Internet access. AirZoo is only 1 mile from the hotel. Our indoor pool and whirlpool are available from 7am-11pm daily.

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Ice machine
FEMA approved
Phone service
Activities
Heated pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Dining
Free breakfast
Coffee maker in room
Vending machines
Services
24 hour front desk
Maid service
Laundry service
Express checkout
Security
Wake-up service
Shops/Commercial services
Shopping mall
Copy service
Internet
High-speed internet
Parking
Free parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Accessible parking
Brailled elevators
Grab bars in bathroom
Room
Television with cable
Free newspaper
Hairdryer in room
Microwave
Fire alarm with light
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

Hotel Map

42.2455 -85.5538
Area served
City Center
Nearby airports
KALAMAZOO/BATTLE CREEK INTERNATIONAL AIRPORT, (AZO), 0.50, MI, N; GERALD R FORD/KENT COUNTY INTERNATIONAL AIRPORT, (GRR), 45.00, MI, S;
Area description
City Center, This hotel is located near the city.

Nearby points of interest

  • Wings Stadium: 1.1 mi
  • Waldo Stadium: 3.7 mi
  • Lawson Arena: 3.9 mi
  • University Arena: 3,495.2 mi

Dining

Breakfast Room
Located off the lobby
Callahans
Located 2 blocks west
Bravo
Located two blocks west of hotel
Damons
Located two miles west of hotel

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (19)

Ratings and reviews for Country Inn & Suites By Carlson, Kalamazoo, MI

Overall score

3.1 / 5
5.01.0
19 out of 19
Amenities:
2.9
Room cleanliness:
3.4
Hotel staff:
3.9
Room comfort:
3.7
Location:
3.7
Value:
2.8

63% would recommend to a friend.

Sort by:
Review of Country Inn & Suites By Carlson, Kalamazoo, MI

Reviewer score

4
5.01.0
JerryC
Gaithersburg, MD
Sep 16, 2013

Good Value - Best bed and pillow

Common area had odor - needs to be cleaned and updated. Room was clean but bathroom toilet was not cleaned well before or during our stay. The beds and pillows were some of the best we have had in a long time - fantastic sleep. Breakfast was the standard fair for this type of hotel and was good. Staff was very polite. Good value for the money.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Country Inn & Suites By Carlson, Kalamazoo, MI

Reviewer score

3
5.01.0
MRose
Ypsilanti, MI
Jun 24, 2013

Good hotel for the price

The free breakfast was good. Hot and cold choices. Room was nice. Since we were there for a soccer tournament, it was nice to have a refrigerator in the room. Staff very friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Country Inn & Suites By Carlson, Kalamazoo, MI

Reviewer score

3
5.01.0
Tom Anderson.
Business
Buffalo, NY
Jun 6, 2013

Nice, clean and quite

Had an uneventful quite stay. Just what you need when traveling for business. Sincerely, Tom

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Next door dinning, sports club, bar.

Review of Country Inn & Suites By Carlson, Kalamazoo, MI

Reviewer score

3
5.01.0
New hire James
Milwaukee, Wisconsin
May 7, 2013

No Pool Really

While the listing states that there is a pool, it is green and cold. Additionally, the hot tub has been filled with concrete. The rooms are nice enough, it is lacking the amenities.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
2
Review of Country Inn & Suites By Carlson, Kalamazoo, MI

Reviewer score

3
5.01.0
New hire James
Milwaukee, Wisconsin
May 5, 2013

Lied about the pool

While overall the rooms and facilities were good, this location really does not have a functioning pool. The pool water was ice cold, and looked like a pond with the scum. Additionally, the hot tub was filled with concrete.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
2
Review of Country Inn & Suites By Carlson, Kalamazoo, MI

Reviewer score

1
5.01.0
Business Travelor 09
Business
Chicago
Aug 13, 2012

Buisness Travelor

Not the best place to stay. If you light no light bulbs, bad breakfast, and internet that doesn't work this is your place.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Kalamazoo, MI

Reviewer score

1
5.01.0
Business Travelor 09
Business
Chicago
Aug 12, 2012

Business Trip

I will be traveling to KZoo 3 days a week for the next few months. I will not stay at this hotel again. I didn't have light bulbs in the lamps, the internet is not very good. I have to more two rooms closer so I could pick up thier wireless the next day it didn't work at all. I had a do not disturb on my door the housekeeping came and cleaned my room anyway. I paid $90 for this hotel and it was not worth even half of that. The breakfast was small and not a lot of options. When discussing with the hotel manager he did not say I'm sorry once. He just said I can check into that. Thier business center was functional either. Computer not working and broken printer.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Kalamazoo, MI

Reviewer score

5
5.01.0
sillyme
detroit,mi
Aug 24, 2011

perfect

excellent I truly enjoyed my trip. job well done..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Country Inn & Suites By Carlson, Kalamazoo, MI

Reviewer score

4
5.01.0
Multiple hotel plan elite
Business
Sylvania OH
Dec 28, 2010

coming back after multiple stays

The hotel is undergoing renovations. The staff does everything they can to put you in a new room. I'm a Radisson Elite, and I get upgraded from a room to a suite every stay. I've made multiple stays at this location, and it does just fine. A heated pool would be nice, but room is clean, breakfast is hot, and staff is very friendly. What else can you ask for? I'll be back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

You need a car, or be prepared to walk to get a bit to eat. Plenty on Portage Av, 5 mins at best by foot.

Review of Country Inn & Suites By Carlson, Kalamazoo, MI

Reviewer score

4
5.01.0
Multiple hotel plan elite
Business
Sylvania OH
Dec 28, 2010

coming back after multiple stays

The hotel is undergoing renovations. The staff does everything they can to put you in a new room. I'm a Radisson Elite, and I get upgraded from a room to a suite every stay. I've made multiple stays at this location, and it does just fine. A heated pool would be nice, but room is clean, breakfast is hot, and staff is very friendly. What else can you ask for? I'll be back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

You need a car, or be prepared to walk to get a bit to eat. Plenty on Portage Av, 5 mins at best by foot.

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