$79 Avg/night
Rate and special offer based on Check-in: May 31, 2015 Check-out: Jun 2, 2015

Ramada Plaza Grand Rapids

3 stars
View map of 3333 28th Street SE, Grand Rapids, MI 49512

Hotel Overview

Reviewer score
3.4
out of 5
88 reviews
GREAT STAY

This is a good hotel located in the heart of the main shopping strip in GR. I was there on... See full review

  • CHARLES NYC
  • Jul 25, 2014
Good value

Hotel is in a good spot. Rooms are clean but could use a painting. See full review

  • Jimmy12345678
  • Oct 8, 2014
Grand Rapids gem with an indoor water park

Free Wi-Fi, a 24-hour business center and spacious guest rooms come standard here, but the real draw at the Ramada Plaza Grand Rapids MI is Castaway Bay -- an indoor pool with a Splash Tower, 3 story water slide and Tiki Hut Spa. The adjacent, casual Old Chicago Restaurant & Bar boasts deep-dish and thin crust pizza and over 100 beers from around the world. A complimentary airport shuttle runs 24-hours a day.

Highlights
  • Indoor waterslide (fees apply) and poolside tiki lounge
  • Free Wi-Fi Internet access, 24-hour business center
  • Adjacent restaurant serves classic Chicago-style pizza
  • Complimentary 24-hour airport shuttle service
Rooms

Guest rooms are spacious and modern with deluxe bedding and amenities. Upgrade to a two-room suite for an in-room Jacuzzi, mini-fridge and microwave. Many rooms at the Ramada Plaza Grand Rapids MI overlook the pool area, and curfew is at 11 p.m. for guests under 18. Executive and family suites are available.

Features

Ramada Plaza Grand Rapids offers over 5,200 square feet of event space for business meetings, events and more. Business guests take advantage of complimentary high-speed wireless Internet access and 24-hour business center. The Frederik Meijer Gardens and Sculpture Park, Van Andel Museum Center and John Ball Zoo are nearby.

Dining

The adjacent Old Chicago Restaurant & Bar serves classic deep-dish pizza, salads and entrees during lunch and dinner, and boasts a global selection of over 100 beers. Room service is available.

Recreation

The Castaway Bay pool area is family-friendly spot where kids and kids-at-heart can make a big splash (fees apply). This indoor water world features a 3-story water slide that loops around for 180 feet of tube-whooshing thrills. A fitness center, whirlpool, and game room are connected.

Transportation
  • Gerald R Ford International Airport (4.1 mi/6.6 km)
  • Complimentary 24-hour airport shuttle
Attractions
  • Grand Rapids Brewing Company (0.3 mi/0.6 km)
  • Aquinas College (4.9 mi/8 km)
  • Frederik Meijer Gardens and Sculpture Park (5.1 mi/8.2 km)
  • Grand Rapids Art Museum (6.7 mi/10.7 km)
  • Van Andel Arena (6.8 mi/10.9 km)
  • John Ball Zoological Garden (8.4 mi/13.5 km)
Business
  • Complimentary high-speed wireless Internet access
  • 24-hour business center with PC workstations

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Reviewer score 3.7 out of 5

Amenities

  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Ice machine
Activities
Heated pool
Exercise gym
Jacuzzi
Game room
Dining
Restaurant
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Guest laundromat
Express checkout
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
FAX
Conference facilities
Copy service
Overhead projector
Audio visual equipment
Internet
High-speed internet
Parking
Free parking
Parking
Outdoor parking
RV or truck parking
Truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible parking
Brailled elevators
Room
Safe
AM/FM alarm clock
Desk with lamp
Free newspaper
Microwave
Over sized rooms
TV remote control
Cribs available
In room movies
Ironing board

Nearby points of interest

  • Van Andel Arena: 5.6 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Ramada Plaza Grand Rapids

Overall score

3.4 / 5
5.01.0
88 out of 88
Amenities:
3.6
Cleanliness:
3.8
Hotel staff:
3.8
Comfort:
3.8
Location:
4.2
Value:
3.6

75% would recommend to a friend.

Sort by:
Review of Ramada Plaza Grand Rapids

Reviewer score

3
5.01.0
Ryan D.
Business
Oakland
Mar 21, 2015

Not clean

Room was not cleaned all 3 nights we stayed there there was no one available to even bring towels up when called for

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
2
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

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Review of Ramada Plaza Grand Rapids

Reviewer score

1
5.01.0
Sleepless Lodger
Business
Southern Wisconsin
Oct 13, 2014

A Nightmare Night

About 4 a.m. we were awakened by the very loud banging beneath our window of garbage pick-up trucks ( we assume). Then at 6 a.m. we endured 20 minutes of the fire alarm blaring. When we tried to use our room phone to ask the desk if the alarm was false, we discovered the phone was out of order. Our companion across the hall had a room phone that worked, but the desk did not answer. The fact that we could not receive a courtesy discount because "we had booked the reservation through a travel vendor instead of direct" was the final straw, after suffering with the tiny, inadequate bathroom and lack of any quality sleep. We would have been dollars ahead, and perhaps not any more sleep deprived if we'd sat up all night in our car.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
2
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Review of Ramada Plaza Grand Rapids

Reviewer score

1
5.01.0
Beer convention guy
Business
ohio
Oct 13, 2014

Bad stay

Horrible noise levels from hall - could hear every walk-by conversation well into the night. Mold in bathroom; remote did not work; one plug did not work; ironing board - no iron. Stain on wall that made my wife nervous. Huge details missed, so imagine the little details left undone. Slow desk clerks. Hated this stay - paid $139 not sure I would go back if they paid me the same. Go anywhere else, at least there is a chance it would be good.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Dining tip: In Hotel

Stay downtown - it is worth the extra $100.

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Review of Ramada Plaza Grand Rapids

Reviewer score

4
5.01.0
Jimmy12345678
Business
New York
Oct 8, 2014

Good value

Hotel is in a good spot. Rooms are clean but could use a painting.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Ramada Plaza Grand Rapids

Reviewer score

3
5.01.0
Jiffy Girl on a Budget
Business
Tucson, AZ
Oct 8, 2014

One night traveler but didn't have to be...

I came really far for a meeting/conference and needed to stay overnight in GR. I was so tired when I checked in but it went smoothly and the people at the desk were really nice. The room was great for the price but it goes down from there. When I ordered food the delivery guy came directly to my room when I asked to have him wait in the lobby - so lone travelers beware, I didn't get my wake up call in the morning and was late for my meeting and they charged my room for a long distance call because I dialed one plus the local area code. Instead of just taking it off after seeing it was local I got harangued at the desk and was even denied a receipt because I booked through a travel site. So they want to charge your card but don't want to give you a receipt for it if you book on a travel site. I had to dispute the change with my card company right then and there, and then the woman that was helping me was being distracted by a colleague who was completely ignoring the fact that she was with a guest. It was weird. I was in mid sentence and she literally just walked up to the desk and started telling the desk agent she finally confirmed the group she was working on and that her son Joey got the dog anyway even though he didn't deserve it. I was just looking at her and kept talking. LOL, I couldn't stop. It was weird and amazingly annoying. Joey probably does deserve the dog but the woman just doesn't notice him. I get to add that because it was apart of my conversation. I was going to ask for an extra night and just big up the additional charge but ended up staying at a different hotel. Stay here if you like haggling and being late for your meetings.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
2
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

Great farmers market in downtown dome area off freeway if your interested in all natural or vegan eats but be prepared to spend some major bucks. On the flip its a very walkable downtown area.

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Review of Ramada Plaza Grand Rapids

Reviewer score

4
5.01.0
Skitzoid Lady
Business
Seminole, FL
Oct 2, 2014

This Was Exactly What I Needed

While visiting family in Michigan, we needed a hotel close to the Grand Rapids Airport. The Ramada was the perfect location. The only issue I had was when I booked the room I read there was a free continental breakfast. Not so much. I was pretty ticked off that the buffet breakfast cost $7.50 per person. The staff was awesome and accommodating, the room was super clean and nice, and a fun restaurant was available just next door, and accessible through the hotel. I would rate this five stars if it wasn't for the dumb breakfast situation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Ramada Plaza Grand Rapids

Reviewer score

4
5.01.0
Rickstar
Business
michigan
Aug 13, 2014

nice place

Clean room with nice pool hot tub and water slide/ game room for kids.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Ramada Plaza Grand Rapids

Reviewer score

4
5.01.0
kg6jjn
Business
Central Florida
Aug 11, 2014

What I needed

I had to find a flight and hotel from Florida to Grand Rapids about a week from when I arrived. When I got there, I thought the lobby was more impressive than what I had expected. The floor the room was on (second floor) kind of smelled like chlorine, and when we opened the door to the room, it REALLY smelled like chlorine! Other than that, the room was alright, definitely not a five star hotel, but far from the worst place I've ever stayed. The staff at the front counter was nice. I would have no problem staying there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Ramada Plaza Grand Rapids

Reviewer score

5
5.01.0
CHARLES NYC
Business
Brooklyn
Jul 25, 2014

GREAT STAY

This is a good hotel located in the heart of the main shopping strip in GR. I was there on business, but I was able to easily get to anything I needed within minutes. The staff was wonderful, and the room was clean and quiet. I am grateful to the staff for allowing me to check in way earlier than 4 pm because my flight arrived earlier than expected. This will be my main hotel whenever I come to GR.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Ramada Plaza Grand Rapids

Reviewer score

3
5.01.0
BobinSanJose
Business
San Jose, Califonrina
Jan 7, 2014

Nice location and staff...

Spent a few nights at this hotel during the winter vortex. Nice location with a shopping mall and discount theater within walking distance. During the weekend the hotel hand a "LEGOLAND" feeling with children running to and from the pool & slide area (hallways, front desk, etc.). Since I have a six year old child it was OK. If you have breakfast I would go with only the Continental.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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