$89 Avg/night
Rate and special offer based on Check-in: Sep 27, 2014 Check-out: Sep 28, 2014

Ramada Plaza Grand Rapids

3 stars
3333 28th Street SE, Grand Rapids, MI 49512
Hotel Overview
Reviewer score
3.5
out of 5
78 reviews
nice place

Clean room with nice pool hot tub and water slide/ game room for kids. See full review

  • Rickstar
  • Aug 13, 2014
What I needed

I had to find a flight and hotel from Florida to Grand Rapids about a week from when I arrived.... See full review

  • kg6jjn
  • Aug 11, 2014
Woodland Shopping Center, and near GFI Airport, Frederik Meijer Gardens and Sculpture Park, Van Andel Museum Center, aquarium and childrens zoo at John Ball Zoological Garden, universities, restaurants and business including General Electric, General Motors, and IBM. After an adventurous day, refresh at this hotel with complimentary wireless Internet access, Castaway Bay Pool Area with tiki hut, hot tub and three-story waterslide. This hotel also offers a game room, fitness center, guest laundry, large-vehicle parking, airport shuttle, meeting space and business center. Guest room amenities include microwave, free wireless high speed internet and refrigerator. Suites and handicapped-accessible rooms are also available at this smoke-free hotel. There is no charge for children 17 and under with an adult.

Hotel Map

42.9125 -85.5851
Area description
Business district

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Amenities

  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Ice machine
Activities
Heated pool
Exercise gym
Jacuzzi
Game room
Dining
Continental breakfast
Restaurant
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Guest laundromat
Express checkout
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
FAX
Conference facilities
Copy service
Overhead projector
Audio visual equipment
Internet
High-speed internet
Parking
Free parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible parking
Room
Safe
AM/FM alarm clock
Desk with lamp
Free newspaper
Microwave
Over sized rooms
TV remote control
Cribs available
In room movies
Ironing board

Nearby points of interest

  • Van Andel Arena: 5.6 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (78)

Ratings and reviews for Ramada Plaza Grand Rapids

Overall score

3.5 / 5
5.01.0
78 out of 78
Amenities:
3.6
Room cleanliness:
3.8
Hotel staff:
3.9
Room comfort:
3.8
Location:
4.2
Value:
3.7

78% would recommend to a friend.

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Review of Ramada Plaza Grand Rapids

Reviewer score

4
5.01.0
Rickstar
michigan
Aug 13, 2014

nice place

Clean room with nice pool hot tub and water slide/ game room for kids.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
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Review of Ramada Plaza Grand Rapids

Reviewer score

4
5.01.0
kg6jjn
Central Florida
Aug 11, 2014

What I needed

I had to find a flight and hotel from Florida to Grand Rapids about a week from when I arrived. When I got there, I thought the lobby was more impressive than what I had expected. The floor the room was on (second floor) kind of smelled like chlorine, and when we opened the door to the room, it REALLY smelled like chlorine! Other than that, the room was alright, definitely not a five star hotel, but far from the worst place I've ever stayed. The staff at the front counter was nice. I would have no problem staying there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
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Review of Ramada Plaza Grand Rapids

Reviewer score

3
5.01.0
BobinSanJose
San Jose, Califonrina
Jan 7, 2014

Nice location and staff...

Spent a few nights at this hotel during the winter vortex. Nice location with a shopping mall and discount theater within walking distance. During the weekend the hotel hand a "LEGOLAND" feeling with children running to and from the pool & slide area (hallways, front desk, etc.). Since I have a six year old child it was OK. If you have breakfast I would go with only the Continental.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
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Review of Ramada Plaza Grand Rapids

Reviewer score

3
5.01.0
Theboo
Toledo Ohio
Nov 16, 2013

Average hotel, great location

I booked because it was close to the venue I was going to, and they had a "castaway Bay" indoors. They neglected to tell me that the waterslides were down during the business week. So we did not get to use it. The exhaust fan in the bathroom was broken, the tub drain was clogged, and the lamps had shorts in them. They refunded my money. I would not stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
2
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Review of Ramada Plaza Grand Rapids

Reviewer score

3
5.01.0
Twin Lake
Michigan
Nov 11, 2013

Happy with Ramada

It was a great experience, close to the mall, dining, theatre and friends. Would recommend this location and hotel for anyone who were thinking of power shopping and dining for the holidays. You can walk to the mall, the theatre and restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Shopping tip: Short walk from hotel

Go out the back door, there is a TGIF, a huge mall, more dining opportunities and a theatre.

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Review of Ramada Plaza Grand Rapids

Reviewer score

4
5.01.0
Dalcowsc1
Business
Plainfield,IN
Jul 10, 2013

Ramada Plaza Grand Rapids

Very friendly staff, Great place too stay. If I'm in the area again I will surely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Ramada Plaza Grand Rapids

Reviewer score

4
5.01.0
Mikoes
Clinton,ia
Jun 28, 2013

Great place to stay.

Overall a very good experience. The only thing i would improve would be the Air conditioning unit was loud when air kicked in, by second night we were tired enough that it wasn't as noticable.Pool and water slide was good, pool for all age's.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Dining tip: In Hotel

Old Chicago Restraunt in building with room service available.

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Review of Ramada Plaza Grand Rapids

Reviewer score

4
5.01.0
Robert Martin
Fort Pierce, Florida
Jun 15, 2013

GREAT HOTEL!

I read the bad reviews about this hotel, but I booked it anyway. I'm so glad that I did. The room was as nice, comfortable, and clean as any of the higher end hotels I've ever stayed in. There were no external noise issues at all, the walls are abit thin, but no better/no worse than anywhere else. The staff took great care of me, they were welcoming, professional, and extremely helpful. The pool area was exceptional. After seeing it online I thought it would be cheesy and cheap, boy was I wrong! My daughter had a blast on the slide, and truth be told, so did I. There are also video games, ping pong, air hockey and billiard a in the pool area. An absolute blast, and you can't beat the price, not to mention the location! In the mall parking lot, with tons of restaraunts and a movie theater. I will be staying here every time I return to Grand Rapids.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Ramada Plaza Grand Rapids

Reviewer score

2
5.01.0
blissfulshopper
Ontario
May 19, 2013

Great Location, Shabby hotel with small pool, crowded

We stayed for two nights in May 2013. The room was a fair size but we asked for a room change as we were given a king bed for our family of four and had a rude response from the front desk and no change given the hotel was booked. They said that we must not have been clear when booking and that those who book online get whatever they get, they (hotel) choose. They offered a roll out but said it would not fit with the sofa bed, so we stuck with the sofa bed and king bed but were not impressed with how they handled the situation. I was polite and asked if anything could be done and I was talked over and basically dismissed as a discount online shopper. Location - perfect; Hair cut place in front of hotel property - Sports Cuts = great for teen boy, will return for future cuts, coupon from hotel was appreciated; crowded pool and it was so small given the write up about this being a waterpark facility. Will book another hotel next time I visit.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Shopping tip: Short walk from hotel

Sports Cuts - use coupon in room card folio and go for a modern cut. Many options of services and friendly staff.

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Review of Ramada Plaza Grand Rapids

Reviewer score

3
5.01.0
Jimcougs
Business
Vero Beach Florida
May 9, 2013

Value Near the airport

A comfortable place to stay within 12 minutes of the airport. Large room with nice chair and desk.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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