Hotel Overview
Hidden hotel
Hard to find the hotel in the dark, it's hidden behind a Quaker Steak and Lube Restaurant. The...
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-
Disappointed in GR
- Oct 17, 2011
Good location for a Grand Rapids experience
Location was good for a Grand Rapids weekend getaway. Lots of good restaurants in the area. We...
See full review
-
Liamc
- Oct 11, 2011
Pet-friendly Grand Rapids hotel with free breakfast buffet and pool
The Quality Inn Terrace Club offer generous guest amenities, including complimentary Wi-Fi and a hot, house-made breakfast. The unexpected charm here evokes a bed-and-breakfast vibe, and the pet-friendly policy is amply demonstrated: an indoor garden and lounge is home to a cockatiel and parrot. Quality Inn Terrace Club guests can mingle and grab a snack during the manager's reception Monday through Thursday.
Hotel Map
4495 28th St. S.E., Grand Rapids, MI 49512
- Nearby airports
- Gerald R. Ford Int'l Airport, (GRR), 3.00, S, Mile
- Area description
- Airport - Airport 3 Miles
Amenities
- Bus Parking
- Data port Available
- Elevators
- Exercise Gym
- FAX
- Fitness center
- Free Airport Shuttle
- Free breakfast
- Guest Laundromat
- Handicapped Rooms/Facilities
- High-speed Internet
- In Room Movies
- Indoor Pool
- Internet Access
- Lounge
- No Smoking Rooms/Facilities
- Parking
- Pets allowed
- Pool
- Radio
- Refrigerator
- Restaurant
- Telephone
- Television with Cable
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (28)
Ratings and reviews for Quality Inn Terrace Club
- All travelers (28) 3.9 / 5
- Business (5) 4.4 / 5
- Couples (12) 4 / 5
- Families (5) 3.6 / 5
- Friends (3) 4.3 / 5
- Singles (3) 2.7 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 4.2
- Hotel staff:
- 3.9
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4.1
86%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
cryknight
Customer Service Nightmare!
When promised the possibility of a refrigerator in our room, we learned from the snotty desk lady that it was not an option. While she seemed irritated to check us in at all, she assured us it was not an option. After talking to the staff of the site with which we booked the hotel, Janell cheerfully delivered the appliance to our room. The flashing light on both the telephones indicating we had a message, that I was assured would turn off, stayed flashing for three days. For such a shabby, wall paper pealing, broken door handle, molding hotel, you would think their customer service would be top notch. Not the case! I will never stay at this hotel again!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 4
- Value:
- 2
Reviewer score
Would not recommend
Disappointed in GR
Hidden hotel
Hard to find the hotel in the dark, it's hidden behind a Quaker Steak and Lube Restaurant. The hotel is a maze, they definitely need more signage to help you find the stairs and elevator. The staff could be more helpful with directions to the hotel and around within it. Finally found the room, the keys didn't work so we had to go all the way back down to get them reprogrammed. Shower smelled moldy. The breakfast offerings were ok. Opted to go out to eat instead. The birds' cages are way overdue for cleaning, and they didn't have enough toys. I feel sorry for them.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 1
- Value:
- 3
Reviewer score
Would recommend
Liamc
Good location for a Grand Rapids experience
Location was good for a Grand Rapids weekend getaway. Lots of good restaurants in the area. We especially liked waking up to a nice hot breakfast. The hotel staff were wonderful and very accommodating when asked to google some directions to nearby attractions.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Entertainment tip:
Short drive from hotel
Good location for the Meijer garden tour.
Reviewer score
Would recommend
Peanut
Very nice accomadations
The room was quiet and very comfortable and for the price I would refer others as well. It was refreshing to have included a full breakfast.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short drive from hotel
Target store nearby.
Reviewer score
Would recommend
Buckeyes
Good location and price
We have been staying at this hotel for the last 3 years and have always had a very good experience. Rooms are clean and the breakfast is very, very, good.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Shopping tip:
Short drive from hotel
Dicks Sporting Good, Target, Ganders very near hotel.
Reviewer score
Would recommend
Just drivin
Great experience
This was just an overnight stay. I booked the hotel based on the breakfast reviews. the food was wonderful, fresh and plentyful. I was terrified of the whole bed bug issue and the room was spotless. the birds were a nice suprise. and staff was very helpful.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
suck the soap
I been hit
My car has been hit by the hotel cleaner, I lost my passenger side mirror!!! I have to drive for 5 days without my right side mirror!!!! The parking lot's slot has problem, if you drive be careful cuz it's really hard to check your situation in their parking lot!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Dining tip:
In Hotel
free breakfast
Reviewer score
Would recommend
Day's Mommy
Had a great time
The experience at this hotel was great. My son loved the pool the room was clean and comfortable. Had a good nights sleep. Was in town for my college graduation ceremony. I would stay here again. This hotel is close to anything that you are goig ot need. The staff was very friendly at check in and check out. It was an easy experience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Shopping tip:
Short drive from hotel
Just down the road are all kinds of stores. The mall or what I think is the mall. I actually forgt something at home and had to go to the store. It we easy to find from the hotel and well worth the trip.
Reviewer score
Would recommend
Grandma & Grandpa
Good location for the price
Very clean room and quiet.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Time-saving tip:
Short drive from hotel
Drive to relatives location was very near motel.
Reviewer score
Would recommend
Want some P&Q
Very nice quiet hotel. Great vacation
Hotel was very nice and quiet. Staff was very polite. Pool was very nice.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
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