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JW Marriott Hotel Grand Rapids

User score 4.9 out of 5 See all reviews
235 Louis Street NW,Grand Rapids, MI 49503
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from 169 USD
/ night*
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Terms and conditions

*rate found for check-in Jan 30, check-out Jan 31

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 4:00 PM
Check-out: 12:00 PM
Local currency: USD

The JW Marriott Grand Rapids is everything you would expect and nothing you could have imagined. Situated in the heart of downtown Grand Rapids, Michigan, the JW Marriott Grand Rapids is meticulously designed for both business and pleasure. As the first JW Marriott hotel in the Midwest, the hotel offers 337 well-appointed, smoke-free rooms and suites on 23 posh floors. Each of which is outfitted with atypical amenities like a 37" plasma TV, as well as numerous other uncommon personal luxuries. From shareholder's meetings to lavish wedding receptions to intimate weekend getaways, the JW raises the bar. In luxury. In service. In dining. In everything.

Hotel policies

Check-in: 4:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

*rate found for check-in Jan 30, check-out Jan 31

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.9 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 235 Louis Street NW, Grand Rapids, MI  49503  

 
 

Area served

Grand Rapids, Grand Rapids

Area airports

Grand Rapids, (GRR), 13.00, NW, Mile

Description

City - Location Type: City

This property has a smoke-free policy

Amenities

  • City Center
  • 24 Hour Room Service
  • Exercise Gym
  • Express Check In
  • Television with Cable
  • Fitness room
  • Telephone
  • TV Remote Control
  • No Smoking Rooms/Facilities
  • Phone with speaker
  • Children's Activities
  • Coffee Maker in Room
  • Grab Bars in Bathroom
  • Connecting Rooms
  • Wake-up Service
  • Elevators
  • Mini Bar
  • Pool
  • Coffee Shop
  • Cordless Phone
  • News Stand
  • Air Conditioned
  • ATM/Cash Machine
  • Parking
  • Valet Parking
  • Meeting/banquet facilities
  • Smoke-free policy
  • Temperature Control
  • Tennis
  • Safe Deposit Box
  • Ice Machine
  • Iron
  • Cribs Available
  • Handicapped rooms/facilities
  • Express Checkout
  • Room service
  • Maid Service
  • High Speed Internet
  • Safe
  • Turndown Service
  • Fitness Center or Spa
  • Hairdryer in Room
  • Business center
  • Radio
  • Internet Access
  • FAX
  • Video Checkout
  • TV
  • Concierge Desk
  • In Room Movies
  • Lounge
  • AM/FM Alarm Clock
  • Free Newspaper
  • Laundry/Valet Services
  • Ironing Board
  • Restaurant

Dining

Six.One.Six Restaurant

Highly inspired cuisine in a stylish, contemporary setting

Mixology

The JW's destination lounge

The 1913 Room

The 1913 Room has won many awards and honors, including Grand Rapids Magazine "Restaurant of the Year" seven times in the past 10 years, and recently "Restaurant of the Decade." In 2002, it was awarded the AAA Five Diamond rating, the first and only in MI

Benthams

Enjoy a relaxing view of the Grand River while dining on delicious bistro-style cuisine at Bentham's Riverfront Restaurant. Choose from innovative salads, sandwiches, pastas, and sumptuous desserts.

Bistro Bella Vita

Bistro Bella Vita's specialty is fresh Italian and French cuisine, prepared from scratch, and served in a big-city, casual atmosphere featuring West Michigan's largest martini bar. Visit Bistro Bella Vita and enjoy the "Beautiful Life."

Bombay Cuisine

Boasting what many regulars deem the best tandoori and vindaloo dishes in the city, all dishes are cooked to order.

Bull's Head Tavern

A great place to meet pre/post events. Located in the heart of Grand Rapids, offering a variety of foods.

Charley's Crab

Overlooking the Grand River, offers the freshest seafood and mouthwatering culindary creations.

The Chophouse

Finest in Midwester, grain-fed meats, USDA Prime Beef and Premium wines in refined and elegant setting.

Cottage Bar & Restaurant

Winner of Grand Rapids' Best Burger, since 1988, the English Pub charm is what is nostalgic about this Grand Rapids Institution. The Cottage Burger and Fries are the top favorites, as well as the staff, some of whom have been there over 20 years!

Cygnus 27

High atop the Amway Grand Plaza Hotel, Cygnus 27 transports you to a rhythmic environment among the stars. The trend-setting d'cor inspired by the Cygnus constellation, globally influenced American entrees, and captivating scenic views of the Grand Rapids

GP Sports

Sporting events are broadcast on one of 40 televisions and two large screens so everyone can get in on the action. It's a great option when you're looking for casual fare served in a friendly, laid-back atmosphere.

The Grill at 1913

The companion to The 1913 Room, the Grill at the 1913 has been called the best steakhouse in the city. Take advantage of the luncheon buffet with its array of salads, breads, soups, and roast beef and poultry carved to order.

Leo's

Relaxed, open, intimate yet still upscale and nice.

Louis Benton

Steakhouse offerts American & French fare. A steak lover's steakhouse.

One Trick Pony

Close to the theatre district, this charming restaurant is great for date night and family gatherings, with dishes to please the traditional and experimental palette. Two year winner of GR Magazine's Best Casual Restaurant.

San Chez Bistro

Tapas Bistro featuring authentic food and the fun of Spain.

Rose's

Great little restauran on Reed's Lake

Reviews from our customers

Overall score

4.9 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

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Most recent reviews

Score

4 out of 5

Quick tip

A little pricey, but well worth it!

Maynard and Trishcia Dec 30, 2009

Would recommend to a friend!

We went to this hotel for our anniversary. It was a cold and snowy night so we took the heated sky walk about 3 blocks from ... the hotel to downtown where all the restaurants and bars and other things to do are. From there we stopped at several places that we were interested in while enjoying our short walks in the snow as we went from shop to bars to restaurants. When we got back to our room later that evening and turned down the sheets we found that they were some of the most luxurious cotton sheets we have ever felt. We had eight pillows on our bed to choose from. One of every firmness so you could choose the right one. The bathroom was made of marble with a beautiful glass shower for two, which was separate from the bath tub. We had a refrigerator stocked with snacks and drink which was extra if you took anything from it. We were on the 16th floor with a beautiful view of the city and river. We will definitely go there again for another special occasion. If you just need a quick place to catch a good night sleep and be on the road again in the morning, go to the cheap Super 8. The RW Marriott is for relaxing and enjoying those special times and again you will pay for it. We were very pleased. I'm not being sarcastic.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
2

Traveler type: Couples

Money savers tip, In Hotel

Make sure you provide your own snacks and drinks for your room. The room snacks and drinks from the refrigerator were $5.95 each which adds up fast. Go down the street to the local resturants and bars for the best food and prices. Again the hotel was expensive but excellent.


Expand full review

Score

5 out of 5

Great stay

B-Cuz Oct 17, 2009

Would recommend to a friend!

very comfortable, first class service ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business


Expand full review

Score

5 out of 5

Quick tip

Impressed!

Foodies Sep 16, 2009

Would recommend to a friend!

Upon checkin we were upgraded to the concierge floor, Rm 2008 on the 20th floor. Beautiful room, very impressed with the ... ensuite as well. We enjoyed a complimentary breakfast in the concierge room on the top floor, I was able to check my emails and print directions to where we were heading next. The gym is modern, clean, great equipment with a view of the river. The restaurant in the Hotel was amazing! I ordered the New York Blue Cheese steak.....One of the best meals I've ever had and I am a huge foodie! Will defiently stay here again!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining tip, Short Walk

There was also a terrific thai place up a few blocks called XO (SP).....very good as well!


Expand full review


See all 8 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Money savers tip, In Hotel

Make sure you provide your own snacks and drinks for your room. The room snacks and drinks from the refrigerator were $5.95 each which adds up fast. Go down the street to the local resturants and bars for the best food and prices. Again the hotel was expensive but excellent.

--Maynard and Trishcia, Three Rivers, Michigan Dec 30, 2009

Dining tip, Short Walk

There was also a terrific thai place up a few blocks called XO (SP).....very good as well!

--Foodies, Ontario, Canada Sep 16, 2009

Dining tip, Short Walk

Breakfast buffet at big boy just across the river for 5.99 on weekdays and 7.99 on weekends. ;) yum!

--zerimara, San Francisco, CA Aug 23, 2009

See all quick tips

Reviews from our customers

Overall score

4.9 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Quick tip

A little pricey, but well worth it!

Maynard and Trishcia Dec 30, 2009

Would recommend to a friend!

We went to this hotel for our anniversary. It was a cold and snowy night so we took the heated sky walk about 3 blocks from ... the hotel to downtown where all the restaurants and bars and other things to do are. From there we stopped at several places that we were interested in while enjoying our short walks in the snow as we went from shop to bars to restaurants. When we got back to our room later that evening and turned down the sheets we found that they were some of the most luxurious cotton sheets we have ever felt. We had eight pillows on our bed to choose from. One of every firmness so you could choose the right one. The bathroom was made of marble with a beautiful glass shower for two, which was separate from the bath tub. We had a refrigerator stocked with snacks and drink which was extra if you took anything from it. We were on the 16th floor with a beautiful view of the city and river. We will definitely go there again for another special occasion. If you just need a quick place to catch a good night sleep and be on the road again in the morning, go to the cheap Super 8. The RW Marriott is for relaxing and enjoying those special times and again you will pay for it. We were very pleased. I'm not being sarcastic.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
2

Traveler type: Couples

Money savers tip, In Hotel

Make sure you provide your own snacks and drinks for your room. The room snacks and drinks from the refrigerator were $5.95 each which adds up fast. Go down the street to the local resturants and bars for the best food and prices. Again the hotel was expensive but excellent.


Expand full review

Score

5 out of 5

Great stay

B-Cuz Oct 17, 2009

Would recommend to a friend!

very comfortable, first class service ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business


Expand full review

Score

5 out of 5

Quick tip

Impressed!

Foodies Sep 16, 2009

Would recommend to a friend!

Upon checkin we were upgraded to the concierge floor, Rm 2008 on the 20th floor. Beautiful room, very impressed with the ... ensuite as well. We enjoyed a complimentary breakfast in the concierge room on the top floor, I was able to check my emails and print directions to where we were heading next. The gym is modern, clean, great equipment with a view of the river. The restaurant in the Hotel was amazing! I ordered the New York Blue Cheese steak.....One of the best meals I've ever had and I am a huge foodie! Will defiently stay here again!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining tip, Short Walk

There was also a terrific thai place up a few blocks called XO (SP).....very good as well!


Expand full review

Score

5 out of 5

Quick tip

Fierceness in GRR? Yes!

zerimara Aug 23, 2009

Would recommend to a friend!

Stayed here for 4 days for a wedding while we were in town and were so pleased with the accomodations and staff. The hotel is ... beautiful and caters especially to a young, hip, modern crowd. The rooms are very tasteful and have all the amenities including a very large shower which was very relaxing. A starbucks in the lobby was the icing on the cake. Located just one block from the highway in downtown grand rapids. This place rocks!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, Short Walk

Breakfast buffet at big boy just across the river for 5.99 on weekdays and 7.99 on weekends. ;) yum!


Expand full review

Score

5 out of 5

Extremely Nice

Fort Myers Mom Jun 23, 2009

Would recommend to a friend!

Don't rent a car its 25.00 a night to park. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

4 out of 5

Classy, great location!

DTT Jun 1, 2009

Would recommend to a friend!

We were in town for a birthday party and decided to stay at a hotel rather than driving home. JW Marriott offered a great ... room at a great value - location was blocks away from the party at Bar Divani (great place, check it out). Our time in the hotel was limited, but we did sit on the patio overlooking the river which was a nice break after a long drive. Hotel was spotless. Room was great. Bed was very comforable. While our room faced the river, there isn't a balcony or anything to step out on. The front desk was very helpful in getting us directions to our destination, etc. My only complaint was the lack of attention by the wait staff on the patio. We had to get our own drinks and no one every came by to ask us if we wanted anything. The strange part was, there was a waitress waiting on another person a few tables down who ignored us over and over.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
3
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

Trendy and comfortable!

Jodi Oct 20, 2008

Would recommend to a friend!

Everything was great. Great location, nice staff and fabulous tv in room with lots of pillows on the bed. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Dining tip, Short Walk

Lots of nice restaurants nearby.


Expand full review

Score

5 out of 5

Quick tip

Wonderful hotel!

Gary Jul 25, 2008

Would recommend to a friend!

WOW! I travel a lot and stay at some very nice hotels and resorts. This JW Marriott tops the list. Very nice room, great ... view, very well appointed, flat panel HD TV, marble bath, plenty of towels, great bed, quiet, and nicely decorated. All for a modest price! Definitely the best place to stay while in Grand Rapids. I've stayed at the Amway Grand and this is much nicer!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Dining tip, Short Walk

Great location in downtown GR (which is also very nice) with very good restaurants nearby: BBQ place named Zs has the best ribs, The Chop House (across from Amway Grand) is pricey, but fantastic food and even better service... worth the price!


Expand full review

Score

5 out of 5

Quick tip

Cordial, Helpful, Relaxing

Kurt Feb 23, 2008

Would recommend to a friend!

The staff whether in the lobby, at the poolside, in the exercise room or on the phone were cordial and energetic. The valet ... service was efficient and timely. The exercise room, pool, sauna and hot tub added the necessary relaxation for the days end.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Recreation/Attractions tip, Short Walk

President Fords museum is a historic attraction a short walk over the river and just minutes from the hotel.


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Money savers tip, In Hotel

Make sure you provide your own snacks and drinks for your room. The room snacks and drinks from the refrigerator were $5.95 each which adds up fast. Go down the street to the local resturants and bars for the best food and prices. Again the hotel was expensive but excellent.

--Maynard and Trishcia, Three Rivers, Michigan Dec 30, 2009

Dining tip, Short Walk

There was also a terrific thai place up a few blocks called XO (SP).....very good as well!

--Foodies, Ontario, Canada Sep 16, 2009

Dining tip, Short Walk

Breakfast buffet at big boy just across the river for 5.99 on weekdays and 7.99 on weekends. ;) yum!

--zerimara, San Francisco, CA Aug 23, 2009

Dining tip, Short Walk

Lots of nice restaurants nearby.

--Jodi, Prior Lake Oct 20, 2008

Dining tip, Short Walk

Great location in downtown GR (which is also very nice) with very good restaurants nearby: BBQ place named Zs has the best ribs, The Chop House (across from Amway Grand) is pricey, but fantastic food and even better service... worth the price!

--Gary, St. Louis, MO Jul 25, 2008

Recreation/Attractions tip, Short Walk

President Fords museum is a historic attraction a short walk over the river and just minutes from the hotel.

--Kurt, USA Feb 23, 2008

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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Book online or call

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

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