JW Marriott Grand Rapids

4 stars
View map of 235 Louis Street NW, 235 Louis Street NW, Grand Rapids, MI 49503

Hotel Overview

Amenities

  • High-speed internet
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Elevators
Executive level
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Children's activities
Jogging track
Tennis
Water skiing
Steam bath
Horseback riding
Scuba diving
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Coffee shop
24 hour room service
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Video checkout
Gift shop
Drugstore
Florist
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Turndown service
Cribs available
In room movies
Temperature control
Iron
Ironing board
Bath tub

Hotel Map

42.9658 -85.674
Area served
Grand Rapids
Nearby airports
Gerald R Ford International Airport, (GRR), 13.00, MI, SE;
Area description
River

Nearby points of interest

  • Van Andel Arena: 0.3 mi

Dining

Six.One.Six Restaurant
Highly inspired cuisine in a stylish, contemporary setting

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (46)

Ratings and reviews for JW Marriott Grand Rapids

Overall score

4.5 / 5
5.01.0
46 out of 46
Amenities:
4.5
Cleanliness:
4.9
Hotel staff:
4.5
Comfort:
4.7
Location:
4.8
Value:
4.2

96% would recommend to a friend.

Sort by:
Review of JW Marriott Grand Rapids

Reviewer score

5
5.01.0
Marinus V.
Business
San Antonio
Jan 17, 2015

Art Prize Visit

We love staying there, and have great service every time. It would be nice to have more dining options available, but there are plenty of choices in the immediate area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of JW Marriott Grand Rapids

Reviewer score

5
5.01.0
BubbaDog
Business
Michigan
Oct 11, 2014

Super Friendly Staff

Location, location, location! Everything you need is within walking distance from here. Room was terrific and staff was wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of JW Marriott Grand Rapids

Reviewer score

5
5.01.0
Bman202002
Business
Fkoeuda
Aug 22, 2014

Great week in GR

The hotel and Staff were fantastic location was great and the views were wonderful looking forward to staying there in the near future

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of JW Marriott Grand Rapids

Reviewer score

5
5.01.0
Mikey's Mate
Business
Maryland
Aug 19, 2014

uncle's wedding anniversary

The room was roomy and comfy, but please note this hotel does not have roll-away cots.My husband and I wanted a king, with a cot for our daughter, but ended up with two queens. The registration staff was extremely apologetic. The little park adjacent to the building that celebrates Grand Rapids being the first to floridate its water was perfect for our 18 month old grandson to run around. The outside hotel bar was also extremely nice with very accommodating staff. Room service was timely and the meals were hot...a real plus. Our stay was a little pricey, but I would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of JW Marriott Grand Rapids

Reviewer score

2
5.01.0
Babe the sister
Business
Grand Rapids, Michigan
Jul 15, 2014

Family Wedding

For the cost, not that great except for the service. The food was expensive and lousy. I ordered toast and over easy eggs, got hard toast, over hard eggs, sent back , and got same thing, wasn't edible.All meals we ordered were terrible. Room was clean but housekeeping didnt replace stuff when they cleaned like towels. You had to pay for a microwave, came with tiny fridge but no tiny freezer. No complimentary breakfast. Wasn't anywhere to go eat at around there so we were stuck with their nasty food. The thermostat wouldn't go down past 65 and it was hot in the room the whole time. Windows didnt open so couldn't get a breeze, didn't sleep well because of the stuffiness. Will not go back again. Didn't have shuttle service back and forth to airport so it cost us an extra $. Wish we could have stayed in a motel for half the cost and had shuttle service, complimentary breakfast,air conditioning we could control,windows that opened, microwave, and a refrigerator with freezer. Also, its on the river but if you want a room on that side of the hotel you have to pay extra so ours was of the parking lot.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
4
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Museums

Review of JW Marriott Grand Rapids

Reviewer score

5
5.01.0
Grand Rapids
Business
Chicago, IL
Jun 9, 2014

Best Hotel in Grand Rapids

The JW is by far the nicest hotel to stay at in Grand Rapids. Location is convenient, easy self park or valet and great views of the river. I highly suggest paying for a river view, it's worth it. The room rate is slightly higher than alternatives nearby but worth it when you compare the two.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Go to Founders for beers and lunch. Sundance for Brunch.

Review of JW Marriott Grand Rapids

Reviewer score

5
5.01.0
CarolitaB
Business
Michigan
Jun 2, 2014

romantic room on the River

Lovely hotel with exceptional greeeters and front desk staff! Extremely clean and comfortable! Get the river view!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

We had a fantastic Baruch at the Amway Grand just a short walk.

Review of JW Marriott Grand Rapids

Reviewer score

4
5.01.0
NABBA Mike
Business
Boulder, CO
Apr 14, 2014

A Grand Rapids showpiece

A pleasant surprise! Modern facility and located ideally in central downtown GR. Views from riverside rooms are great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of JW Marriott Grand Rapids

Reviewer score

5
5.01.0
matt1967
Business
Farmington Hills, MI, USA
Feb 25, 2014

getaway weekend

My fiance and i love the JW. Always top notch staff, rooms, everything. Walking distance to lots of bars, restaurants, museums. Just perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Elvis the chef makes the most amazing waffles, try the berry sauce and fresh whipped cream. One of the reasons we keep coming back,

Review of JW Marriott Grand Rapids

Reviewer score

5
5.01.0
Baileyjk
Business
Leedey, OK
Oct 22, 2013

Beautiful

Beautiful hotel, beautiful location, great prople. Rooms were comfortable and nice. Staff was friendly. The restaurant downstairs wasn't the best but there are tons of great places close

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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