$81 Avg/night
Rate based on Check-in: Feb 6, 2015 Check-out: Feb 8, 2015

Crowne Plaza GRAND RAPIDS - AIRPORT

3 stars
5700 28th Street SE, Grand Rapids, MI 49546
Hotel Overview
Reviewer score
3.5
out of 5
22 reviews
Good airport hotel

Older hotel that's had a facelift - lobby is pleasant, free coffee offered, rooms are decent enough... See full review

  • Zayra
  • Aug 9, 2014
Business Trip

Short but comfortable stay. Staff was friendly and nice See full review

  • Mommy Mari
  • Jul 13, 2014
Enjoy Upscale Comfort at the Crowne Plaza, Grand Rapids. Just minutes from Gerald R. Ford International Airport & to the downtown city center, the hotel is an ideal choice for both business & leisure travelers. With exceptional service and amenities, these upscale accommodations have everything you need for a memorable trip. With a Business Center and free Wi-Fi access, you'll achieve new heights of productivity. We are minutes from area businesses & hospitals such as Farmers Insurance, GE Aviation, Cascade Engineering, Steelcase, Service Express, Meijer, Spartan Stores, Spectrum Health, St. Mary's Hospital, Metropolitan Hospital & MMPC. Our ideal location near the Grand Rapids Airport makes our hotel the perfect place to meet. We have more than 20,000 sq ft of flexible meeting space to host business meetings & social events. Guests can enjoy the many area attractions, including Meijer Gardens & Sculpture Park, the Gerald R. Ford Museum, Grand Rapids Art Museum & Van Andel Arena. Our Crowne Plaza guests can enjoy golf at the Centennial Country Club or spa services at Design 1 Salon, Cascade location. Our Grand Rapids Airport hotel provides a host of convenient perks, including a complimentary shuttle to & from Gerald R. Ford International Airport. Take advantage of our indoor/outdoor pool & a sauna, plus savor award-winning cuisine inside our restaurant & lounge. A better night's sleep awaits you with the Crowne Plaza Sleep Advantage® Program.

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Reviewer score 4.0 out of 5
Reviewer score 3.6 out of 5

Amenities

  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Executive level
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
ATM/Cash machine
In-Room Safe
Car rental desk
Porters
FAX
Gift shop
Overhead projector
White board
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Hairdryer in room
Turndown service
In room movies
Sofa bed
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • Van Andel Arena: 8 mi

Dining

Aryana
Aryana is open 7 days a week serving traditional American cuisine for breakfast, lunch and dinner. Our menu features sandwiches such as a traditional Reuben or French Dip, to a Choice Ribeye steak or Blackened Salmon. Join us in the lounge portion of Arya
Aryana Restaurant and Bar
For a great place to unwind, Aryana Restaurant and Bar is a popular choice among our hotel's guests. In Grand Rapids, Michigan, our lounge features a full bar with various brews, fine wine and cocktails. Relax and enjoy a happy hour special.
Gazebo
Enjoy a Hamburger or your Favorite Beverage While Soaking Up The Rays At Our Beautiful Pool Open Memorial Day to Labor Day Weekends Only

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (22)

Ratings and reviews for Crowne Plaza GRAND RAPIDS - AIRPORT

Overall score

3.5 / 5
5.01.0
22 out of 22
Amenities:
3.5
Cleanliness:
4
Hotel staff:
4
Comfort:
3.6
Location:
3.9
Value:
3.6

68% would recommend to a friend.

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Review of Crowne Plaza GRAND RAPIDS - AIRPORT

Reviewer score

4
5.01.0
Zayra
Business
Los Angeles, CA, USA
Aug 9, 2014

Good airport hotel

Older hotel that's had a facelift - lobby is pleasant, free coffee offered, rooms are decent enough but beds could be more comfortable. And pillow need to be updated. Nice redo in the bathroom with granite in the shower. But bathrooms are too small. Carpet could use an upgrade as well. There's a restaurant on site & indoor/outdoor pool which was nice. Everything you need is down the street.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza GRAND RAPIDS - AIRPORT

Reviewer score

4
5.01.0
Mommy Mari
Business
Brownsville, Texas
Jul 13, 2014

Business Trip

Short but comfortable stay. Staff was friendly and nice

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza GRAND RAPIDS - AIRPORT

Reviewer score

4
5.01.0
MOH visiting from MO
Business
Grand Rapids, MI
May 26, 2014

comfort, cleanliness, convenience

After reading some reviews, I was nervous about the reservation. However, none of my trepidation was founded. The hotel staff made check in a breeze, the room was clean, the beds very comfortable, and the shower perfect. The hotel is very convenient to all the places around Grand Rapids I had to go, including downtown. I didn't have time during my stay for the pool, but the pool looked amazing. I would stay again with no hesitation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza GRAND RAPIDS - AIRPORT

Reviewer score

4
5.01.0
Kathi Holleman
Business
Jenison, Mi
Mar 10, 2014

weekend getaway

on a happy note- the pool area was spacious and I loved the workout room. On a sad note- the pool had craters in the floor that were poorly patched. The noise level from other guests and doors closing was horrible. I was exhausted!! I was definitely not pleased at all with that. I could hear everyone's conversation as they passed our hotel room door. A very rowdy crowd was soooooo noisey til 2am. Guest services came out at 11pm and knocked on their door and told them of the complaints. I heard everything from the bed in our room, with a fan on to drown out noise. I am not sure I would stay there ever again. I would hope it would not be so noisy for having such a high rating. VERY DISAPPOINTED

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

just across the street is Meijer or Walmart. very convenient.

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Review of Crowne Plaza GRAND RAPIDS - AIRPORT

Reviewer score

4
5.01.0
Mayofan
Business
Grand Rapids, Michigan
Nov 27, 2013

Convenient and close to airport

Very nice hotel that is close to GRR airport and great restaurants too. Highly recommend!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza GRAND RAPIDS - AIRPORT

Reviewer score

3
5.01.0
Want a Hot Shower
Business
Brighton, MI
Aug 5, 2013

Just OK

We had no not water or pressure in the shower. And the shower curtain was too small for the shower. Bed was OK, but we had thin walls and could hear the neighbors. Expected more from a Crowne Plaza.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
2
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Dr. Grinn's Comedy Club - only $15 a person and well worth it :)

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Review of Crowne Plaza GRAND RAPIDS - AIRPORT

Reviewer score

4
5.01.0
Phil cherry man
Business
Utah
Jan 16, 2013

Great Hotel

Room was clean, staff was great, overnight stay was very comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza GRAND RAPIDS - AIRPORT

Reviewer score

2
5.01.0
Fidgital
Business
Vancouver, BC
Nov 19, 2012

A third-tier local hotel posing as a Crowne Plaza

The room was fine, though nothing special. I slept very well on the firm, comfortable bed, and appreciated the variety of pillows provided. It always felt clean. However, I certainly felt I had overpaid for the hotel. It seemed like a lot of things had not been updated or more than minimally maintained for a long time. One of two elevators was out of service when I arrived. The breakfast tables were very cheap with chipped veneer showing their age. There really wasn't any style to the place at all. The restaurant did not have even one teapot and had to bring me individual cups of warm (not hot) water in which I brewed tea. In short, I got a well-needed night's rest, but I wouldn't stay here again and would recommend people try a different place.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: In Hotel

The $5 upsell to the included breakfast was worthwhile.

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Review of Crowne Plaza GRAND RAPIDS - AIRPORT

Reviewer score

4
5.01.0
GMoose
Business
indianapolis, in
Aug 15, 2012

Perfect on short notice

Because of my work schedule I only stayed and slept for 3 hours. but man.. did I sleep deeply. Walking down the hall I could hear heavy snoring through doors.. The pool looked inviting, although closed by the time I arrived. The hotel is HUGE with some 300 rooms on just one wing of the floor I was on. Staff was friendly and helpful about the area. The hotel is easy to get to from the highway and was only 5 miles away from where I needed to be. The area was quiet and felt relatively safe for a Saturday night on the far east side of Grand Rapids. I'll stay again, hopefully next time with more time to explore.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Ada Park for the Grand Rapids Triathlon is only a 5-10 minute drive from this hotel.

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Review of Crowne Plaza GRAND RAPIDS - AIRPORT

Reviewer score

4
5.01.0
GMoose
Business
indianapolis, in
Jun 13, 2012

Fancier than expected for the price

I only was able to sleep for an hour (but oh my goodness was it a deep sleep), my business travels made me check in late, check out early. The indoor heated pool looked very relaxing. The staff was awesome and knew about the area too. Although the rooms were clean, the walls were thin and just opening my door caused the guy next door to ask "who's there!?!" I would expect to pay 50% more than what I did for this nice of a hotel. I'll be back next year.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short drive from hotel

Doing the Grand Rapids Triathlon at Ada Park? 10 minute drive from this location!

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